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Mount the baby unit on dry wall (optional)
1. Place the wall mount bracket on a wall and then use
a pencil to mark the top and the bottom holes as
shown. Remove the wall mount bracket and drill
two holes in the wall (5.5mm drill bit).
NOTESNOTE
Notes
Check for reception strength and baby unit’s angle before drilling the holes.
The types of screws and anchors you need depend on the composition of the wall. You may need to purchase the screws and anchors separately to mount your baby units.
2. If you drill the holes into a stud, go to step 3.
If you drill the holes into an object other than a stud, insert the wall
anchors into the holes. Tap gently on the ends with a hammer until the
wall anchors are flush with the wall.
3. Align the wall mount bracket and screws with the
holes in the wall as shown. Tighten the screw in the
middle hole first, so that the wall mount bracket
position is fixed. You can tighten the other screw in
the top hole.
3. Insert the screws into the holes and tighten the screws until only 6.5mm of
the screws are exposed.
4. Place the baby unit on the wall mount bracket.
Tighten the screw into the threaded socket
at the bottom to secure the baby unit. Align
the holes on the wall mount bracket with the
screws on the wall, and slide the wall mount
bracket down until it locks into place.
5. You can maximize your baby unit viewing angles by tilting the wall mount bracket.
Hold the baby unit, and then rotate the knob in an anticlockwise direction. This will loosen the joint of the wall mount bracket.
Tilt your baby unit up or down to adjust to your preferred angle. Then, rotate the knob in a clockwise direction to tighten the joint and
secure the angle.
OR
4. Place the baby unit on the wall mount bracket.
Tighten the screw into the threaded socket at the
bottom to secure the baby unit.
1
2
Below are the questions most frequently asked about the baby monitor.
Why does the baby
monitor not respond
normally?
Try the following (in the order listed) for common cure:
1. Disconnect the power to the baby units and the parent unit.
2. Wait a few seconds before connecting power back to the baby units and the parent unit.
3. Turn on the baby units and the parent unit.
4. Wait for the parent unit to synchronize with the baby units. Allow up to one minute for
this to take place.
Why doesn’t the baby
unit and parent unit
power-on light illuminate
when the units are
switched on?
Perhaps the parent unit’s battery is depleted. Insert the appliance plug into the parent
unit and insert the adaptor in a wall socket. The parent unit will establish connection with
the baby unit.
Perhaps the baby unit is not connected to the power. Insert the appliance plug into the
baby unit and insert the adaptor in a wall socket. Then, slide the ON/OFF to switch on
the baby unit and to establish connection with the parent unit.
Why doesn’t my parent
unit charge while
connected to AC power?
Make sure the power is not controlled by an electronic wall switch.
Why is my screen in black
and white?
The screen is in black and white during night-time or in a dark room when the night
vision feature is activated. This is normal.
Why do I get glare or
blurry display on my
screen when viewing my
baby at night?
During night-time or in a dark room, the surroundings and other interfering factors, like
lighting, objects, colours and backgrounds may affect the image quality on your parent
unit screen. Adjust the baby unit angle or place the baby unit at a higher level to prevent
glare and a blurry display.
Why does the baby
monitor produce
feedback?
The parent unit and baby units may be too close to each other.
Move the parent unit away from the baby units until the noise stops; OR
Turn down the volume of your parent unit.
Why does the parent unit
beep?
The baby units may be out of range. Move the parent unit closer to the baby units (but
not less than 1 metre).
The parent unit may not have enough charge for the parent unit to perform normally.
Charge the battery in the parent unit until the battery icon becomes solid .
The temperature of your baby’s room may be too high or too low.
Why don’t I hear a sound/
Why can’t I hear my baby
cry?
The parent unit speaker volume may be too low. Press VOL+ to increase the volume, or
use the parent unit menu to change sound sensitivity level to the highest level.
Why can’t I establish a
connection? Why is the
connection lost every now
and then? Why are there
sound interruptions?
The baby units may be out of range. Move the parent unit closer to the baby units (but
not less than 1 metre).
Other electronic and wireless products may cause interference with your baby monitor.
Try installing your baby monitor as far away from these devices as possible.
If you power on only one baby unit, your parent unit may display Make sure baby unit X
is on or move closer to baby unit X, and the LINK LED light flashes. Switch to the baby unit
you have powered on via menu.
Frequently asked questions
When you are not going to use the baby monitor for some time, remove the rechargeable battery from the
parent unit. Store the parent unit, the baby unit and the adaptors in a cool and dry place.
Storage
To keep this product working well and looking good, follow these guidelines:
Avoid placing it near heating appliances and devices that generate electrical noise (for example, motors or
fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft damp cloth.
DO NOT immerse the parent unit and the baby unit in water and do not clean them under running water.
DO NOT use cleaning spray or liquid cleaners.
Make sure the baby unit and parent unit are dry before you connect them to the mains again.
General product care
Customer service and product warranty
Declaration of Conformity
The crossed-out wheelie bin symbols on products and batteries, or on their respective packaging,
indicates they must not be disposed of in domestic waste as they contain substances that can be
damaging to the environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains more
than the specified value of mercury (Hg), cadmium (Cd) or lead (Pn) set out in Battery Directive
(2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August, 2005.
Help protect the environment by disposing of your product or batteries responsibly.
Disposal of batteries and product
This product is intended for use within Europe and UK.
This equipment complies with the essential requirements to EU’s Radio Equipment
Directive (2014/53/EU) and the UK’s Radio Regulations 2017 on radio systems and
telecommunication equipment.
VTech Telecommunications Ltd. hereby declares that
this Video Monitor LM808-2W is in compliance with the essential requirements and
other relevant provisions of EU’s Radio Equipment Directive (2014/53/EU) and UK’s Radio
Equipment Regulations 2017.
The Declaration of Conformity for the LM808-2W is available from
www.vtechbabycare.com.
Manufacturer: VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, Block 1, 57 Ting kok Road, Tai Po, Hong Kong.
Importer: VTech Electronics Europe Plc.
Napier Court, Abingdon Science Park, Abingdon, Oxon, OX14 3YT, U.K.
This warranty is valid for the UK and Ireland only. For products purchased outside
the UK and Ireland, please contact your local distributor or place of purchase.
P
R
O
D
U
C
T
W
A
R
R
A
N
T
Y
ONE
YEAR
PRODUCT WARRANTY
Thank you for choosing this quality product from VTech.
1.The product detailed above is covered by a one year warranty from the date of purchase,
against any defects in materials or workmanship.
2.The product may be returned to the place of purchase. Alternatively the product can be
returned to VTech Electronics Europe Plc (see address below), with proof of purchase,
without proof of purchase no replacement will be provided.
3.VTech Electronics Europe Plc will examine the product and if it is found to be defective
due to faulty materials or workmanship, will replace the product at their discretion.
4.If the product covered by this warranty is damaged due to misuse, modification or
unauthorized repair, or because of faulty batteries, battery discharge or incorrect
electrical connections, then this warranty becomes void.
5.This warranty is personal to the original purchaser and is not transferable.
6.Breakages to the LCD screen are not covered by the warranty.
7.Products returned to VTech Electronics Europe Plc, should be sent to the address shown
below and packed carefully to avoid damage in transit. Please do not include batteries or
adaptors. Please include details of the fault together with your name and address,
contact phone number and/or email address.
8.To keep an online record of your warranty, please register your product online at
www.vtech.co.uk/clubvtech
VTech Electronics Europe Plc, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane,
West Hallam, DE7 6HE
THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT
CONSUMERS’ STATUTORY RIGHTS.
PRODUCT REGISTRATION
Visit www.vtech.co.uk/clubvtech/login
to register your VTech product
By joining the VTech Club you can also enter competitions,
find out about news and events, seek expert advice for parents
and let your kids play fun learning games and activities.
IMPORTANT
Please retain this booklet with
your sales receipt as proof of
the date of purchase.
Customer Service
Please call our Consumer
Services Department on
03306 780149 (from UK) or
+44 3306 780149 (outside UK)
and a service representative
will be happy to help you.
Credits:
The Background Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Stream Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Crickets At Night sound file was created by Mike Koenig, and is used under the Creative Commons license.
The Heart Beat sound file was created by Zarabadeu, and is used under the Creative Commons license.
Night vision
The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a
dark room. When the baby unit being viewed detects low light levels, the infrared LEDs
are switched on automatically. The images from the baby unit will be in black and white,
and appears on the screen.
Notes
It is normal to see a short white glare on your parent unit screen as the baby unit is adapts to the
dark environment.
When the infrared LEDs are on, it is normal for the images to be in black and white.
Tip
Depending on the surroundings and other interfering factors, like lighting, objects, colours and
backgrounds, the video quality may vary. Adjust the baby unit angle or place the baby unit at a
higher elevation to prevent glare and a blurry display.
Sound Detection and Auto Wake Up
Sound activated screen and audio - Auto Wake Up
Adjust sound detection sensitivity
The parent unit screen automatically
remains off to save power when the
baby unit detects no sound.
When Auto Wake Up is turned on,
once the baby unit detects sounds
that are louder than the chosen
sound sensitivity level, the parent
unit screen and speaker turn on
automatically. The parent unit will
turn off again after 50 seconds of no
sound detection.
NOTESNOTE
Notes
If you have muted the parent unit’s
speaker, only the parent unit screen
will turn on when sound is detected.
If you have turned on Auto Wake
Up but turned off Sound Detection
Alert, the parent unit will wake up
when the baby unit detects sounds
that are louder than the chosen sound
sensitivity level.
When you turn on Sound Detection Alert, you can adjust the baby unit Sound Sensitivity
to detect sounds and turn the parent unit on when the screen is switched off or dimmed.
When the baby unit detects sounds that exceeds the sound sensitivity setting, the parent
unit screen will automatically turn on and the baby unit starts to transmit detected sounds
to the parent unit. You will then be able to see and hear your baby.
If you have turned on Sound Detection Alert, the parent unit also beeps when the baby
unit detect sounds.
The dim mode helps save parent unit power. The parent unit display will dim to conserve
energy after 5 minutes of inactivity when no keys are pressed or alerts are received from
the baby unit.
Dim mode
5 minutes inactive
Press any button
Sound
Sensitivity
level
Level 3
(Highest)
Level 2
(Medium)
Level 1
(Lowest)
Description The parent unit screen and
speaker turn on for very
low level sounds, including
background noises from
your baby’s room.
The parent unit screen and
speaker turn on for loud
babbling and louder sounds
from your baby. The parent
unit remains quiet when your
baby makes soft sounds.
The parent unit screen
and speaker turn on for
loud crying or screeching
sounds from your baby.
The parent unit remains
quiet when your baby
makes soft sounds.
Motion Detection
Adjust motion detection sensitivity
When you turn on Motion Alert, you can adjust the Motion Sensitivity to detect
movement and turn on the parent unit when the screen is switched off or dimmed.
When the baby unit camera detects movement that exceeds the motion sensitivity level
setting, the parent unit screen will turn on and the baby unit starts transmitting sounds to
the parent unit. You will then be able to see and hear your baby.
If you have turned Motion Alert on, the parent unit also beeps when the baby unit
detects motion.
Motion
Sensitivity
level
Level 3
(Highest)
Level 2
(Medium)
Level 1
(Lowest)
Description The parent unit screen and
speaker turn on for minor
movement, such as yawning
or stretching.
The parent unit screen and
speaker turn on for normal
daily movement, such as
people walking around the
house.
The parent unit screen
and speaker turn on for
active movement, such
as children running or
jumping.
37
37
10:25 AM
10:25 AM
Need help?
Use your smartphone or mobile device to access our online help.
1. Go to www.vtechbabycare.com/technical-support; OR
Scan the QR code on the right. Launch the camera app or
QR code scanner app on your smartphone or tablet. Hold
the device’s camera up to the QR code and frame it. Tap
the notification to trigger the redirection of the online help.
- If the QR code is not clearly displayed, adjust your
camera’s focus by moving your device closer or
further away until it is clear.
2. Search for the model - VM919HD.
If you would like to contact us, visit
www.vtechbabycare.com/contact-us or scan the QR code.
S
m
Driven by system updates, the software, online help topics, and online
FAQs will be updated periodically.
For operations and guides to help you using your HD video monitor,
and for latest information and supports, go and check the online help
topics and online FAQs.
Product Support
Contact Us
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Baby unit: 2405 - 2475MHz
Parent unit: 2405 - 2475 MHz
Maximum power used by the transmitter: 0.1W (100mW)
Channels 32
LCD 7” Colour LCD
(IPS 1200x800 pixels)
Nominal effective range Actual operating range may vary according to environmental
conditions at the time of use.
Power requirements Parent unit: 3.7V, 5000mAh 18.5Wh Li-ion battery
Baby unit power adaptor:
Output: 5V DC @ 1A
Parent unit power adaptor:
Output: 5V DC @ 2A
Technical specications
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