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If your vacuum cleaner does not start
• The appliance is not powered. Make sure
the appliance is properly connected.
If there is no suction
• An accessory, the tube, the flexible hose,
the separator (4a), the air/dust separation
grid (4b) or the separation compartment (4c)
are blocked: unblock them.
• The black foam filter (19) is saturated: clean
it.
• The microfilter (20) is saturated: clean it.
• The HEPA filter (17) is saturated: clean it by
tapping it over a dustbin. If the HEPA filter is
damaged, replace it.
If your vacuum cleaner is not vacuuming
properly or is making a whistling noise
• An accessory, the tube, the flexible hose,
the separator (4a), the air/dust separation
grid (4b) or the separation compartment (4c)
are partially blocked: unblock them.
• The dust compartment is full: empty it and
wash it.
• The vacuum cleaner lid is not properly
positioned: close the lid tightly.
• The dust compartment is poorly positioned:
put it back properly.
• The mechanical power regulator* on the
power nozzle is open: close it.
If the separator is filled
• The dust is accumulating in the separator
compartment (4c): make sure nothing is
blocking the duct between the separator
compartment and the dust compartment.
Make sure nothing is obstructing the inlets to
the dust compartment.
• The inlets to the dust compartment are
obstructed: remove the dust compartment
and empty it.
Clean the dust compartment joints.
If the floor nozzle is difficult to move
• Close the mechanical power regulator* on
the power nozzle.
If the power cord does not wind up
completely
• The cord slowed down as it was winding
up: bring the cord back out and press the
cord winder pedal again.
If the problem persists, take your vacuum
cleaner to the nearest Rowenta Approved
Service Centre. See the list of Rowenta
Approved Service Centres or contact the
Rowenta Consumer Service (see contact
information on the last page).
*Depending on model:
this is either equipment specific to certain models or available as an optional accessory.
EN
TROUBLESHOOTING
IMPORTANT As soon as your vacuum
cleaner stops performing efficiently, and
before making any checks, stop it by
pressing on the On/Off pedal.
