4.1.4 defective materials or workmanship covered by
the manufacturer’s warranty;
4.1.5 breakdown of or interruption to the
network service;
4.1.6 loss of use or consequential loss of any kind;
4.1.7 cosmetic damage which does not impair the
normal functions of the phone;
4.1.8 loss of or theft of items left unattended in a
public place;
4.1.9 theft of items from an unattended vehicle unless
the item was in a locked boot or locked glove
compartment and the vehicle itself was
securely locked;
4.1.10 any wilful act, neglect or failure to take reasonable
care by you or any authorised user or any wilful
act or neglect carried out at the direction or
instigation of you or any authorised user;
4.1.11 disregard of manufacturer’s and/or operating
instructions;
4.1.12 damage resulting from pressure waves caused by
aircraft or other aerial devices travelling at sonic or
supersonic speeds;
4.1.13 war and hostilities;
4.1.14 loss, destruction or damage in Northern Ireland
due to civil commotion unlawful or wanton act
committed maliciously in connection with any
unlawful association;
4.1.15 radioactive contamination;
4.1.16 loss or theft of a phone from temporary premises
is covered only where there is evidence of forcible
and violent entry or exit.
4.2 A replacement or repair will not be provided if:
4.2.1 Orange has reason to believe you have made a
fraudulent claim;
4.2.2 you do not make reasonable efforts to recover
any lost or stolen items;
4.2.3 the phone is not registered and connected to the
Orange network in your name;
reference
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