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4. Troubleshooting
Situation Solution
No picture and sound.
Connect the power cord properly.•
Check if the power LED is on or not.•
Press •
on the control panel or remote control.
Press • INPUT on the remote control or control panel to
select the connected video sources.
Press • CHp or CHq on the remote control or
on the control panel to switch to other TV
programs.
Make sure all cables are connected properly.•
No picture, or poor picture,
sound is OK.
Check the antenna and cable connections.•
Adjust the • Brightness in the Picture menu.
Picture is not in color. Adjust the • Color Temp in the Picture menu.
Picture is OK, no sound.
Make sure the source device is functioning properly.•
Make sure the audio cable is connected securely.•
Turn the mute off.•
Press • VOL+ on the control panel or the remote control.
One of the speakers has no
sound.
Adjust the • Balance in the Audio menu.
Cannot receive some TV
channels using cable TV.
Try the • Auto Scan function in the Channel menu.
Want to reset TV settings.
Use the • Restore Default function in the Picture, Audio,
Channel, and Setup menus.
Cannot operate menus.
If OSD items are colored in gray, the system is in a state •
such that those settings are not available.
Screen image turns over. Make sure the video signal cable is connected properly.•
Snow appears on the
screen.
Adjust the location of the antenna, placing it far from •
roads or sources of interference.
Check the antenna and the video signal line connections.•
Blurred or overlapped
images.
Adjust the sharpness setting.•
Choose programs with high quality signals.•
Adjust the direction of the antenna or replace the video •
signal cable.
Remote control doesn’t work.
Make sure the battery is inserted correctly.•
Replace the battery with a new one.•
Make sure the TV power cord is plugged in.•
Make sure the path between the remote control and the •
sensor is clear.
Try operating the remote control at a closer distance to •
the TV.
