3. Click Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore (see Undoing the Last System Restore).
Undoing the Last System Restore
1. Click Start .
2. In the Start Search box, type System Restore and press <Enter>.
3. Click Undo my last restoration and click Next.
UsingDell™FactoryImageRestore
Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the
operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are
permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back
up all data before using Factory Image Restore.
Dell Factory Image Restore
1. Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window.
2. Select Repair Your Computer.
The System Recovery Options window appears.
3. Select a keyboard layout and click Next.
4. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK.
5. Click Dell Factory Image Restore.
6. On the Dell Factory Image Restore welcome screen, click Next.
The Confirm Data Deletion screen appears.
7. Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click
Next.
The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed
applications have been restored to factory condition.
8. Click Finish to restart the computer.
Using the Operating System Disc
