Connection Problems
Problem
n Unable to use Infrared
(IR) port to transfer
information.
n Cannot connect to Internet,
web surng doesn't work.
Solution
1 Line up the IR ports so that they are unobstructed
and within a close 20cm range.
2 Make sure that nothing is obstructing the two IR
ports.
3 Adjust the room lighting. Some light sources interfere
with IR connections. Try moving to a different location
or turn out some lights.
4 Transfer only one le, or no more than 25 contact
cards, at a time.
1 Check that you have set up and connected to an
Internet service provider.
2 Check that the wireless connection to your mobile
service provider is switched on and the signal is un-
obstructed.
3 Verify with your Internet service provider that your
username and password are correct.
See Chapter 7 Getting Connected. Additional
information is also available in Connections Help on
the T-Mobile MDA III and ActiveSync Help on the PC.
Problem
n ActiveSync is connected,
but data cannot be
synchronized.
Solution
On your desktop computer, check the Tools Menu >
Options > the Sync Options tab in the ActiveSync
Manager window to see if the information type for the
program you want has been selected for synchronizing.
See more details about synchronizing information in
