T-Mobile MDA III User Manual
171
Tapping and Writing Problems
Problem
n Device buttons do not re-
spond, or bring up the wrong
program.
n Inaccurate response to stylus
taps.
n Device does not recog-nize
handwriting.
Solution
Check the Buttons setting to see if the program
assignment for each function button is set as you wanted.
Tap > Settings > the Personal tab > Buttons. For
detailed information about Button settings, see Chapter
5.
Adjust the touchscreen to respond more accurately to
screen taps. Tap > Settings > the System tab >
Screen > Align Screen.
For your device to recognize your handwriting input with
the stylus, you need to use Transcriber writing. To learn
how to write in Transcriber, see Chapter 2.
ActiveSync Problems
Problem
n ActiveSync operation cannot
be performed or connected.
Solution
1 Make sure the ActiveSync cradle/cable is connected
securely.
2 Make sure you have installed the ActiveSync
software included on the Companion CD.
3 Make sure you selected the appropriate local USB or
local Serial from File Menu Connection Settings in
the ActiveSync Manager window on your desktop
computer.
4 If you are using the optional serial cradle/cable, make
sure you are not running another program which also
works with the serial port you have selected.
5 If ActiveSync still doesn't work, remove and re-install
the ActiveSync software on your PC.
