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ExplorerSW12-BEN104013 | Version 1.3
EN
System Monitoring
SUNNY EXPLORER
User Manual
SMA Solar Technology AG Table of Contents
User Manual ExplorerSW12-BEN104013 3
Table of Contents
1 Notes on this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1 Validity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3 Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.4 Symbols Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.5 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Sunny Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 Appropriate Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1.1 Supported Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.1.2 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.2 Function Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2.1 New Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.3 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1 Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2 Installing Sunny Explorer in Windows XP . . . . . . . . . . . . . . . . . 11
3.3 Installing Sunny Explorer in Windows Vista . . . . . . . . . . . . . . . 11
3.4 Installing Sunny Explorer in Windows 7 . . . . . . . . . . . . . . . . . . 12
4 Commissioning (Installer) . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.1 Information on Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.2 Bluetooth PV System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.2.1 Determining a Free NetID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.2.2 Commissioning a Bluetooth PV System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.3 Connecting to Your Bluetooth PV Plant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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4 ExplorerSW12-BEN104013 User Manual
5 Sunny Explorer Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.1 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.1.1 Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.1.2 Icon Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.1.3 Plant Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.1.4 Device Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.1.5 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.1.6 Spot Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.1.7 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.1.8 Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.2 User Groups and Security Concept . . . . . . . . . . . . . . . . . . . . . 28
5.2.1 Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.2.2 SMA Grid Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.2.3 Change User Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.2.4 Password forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.2.5 Password Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.3 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.4 Start Sunny Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.5 Quit Sunny Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.6 Changing Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.7 Command Line Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.8 Generate Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6 Plant View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.1 Plant Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.2 Setting Up a New Plant in Sunny Explorer . . . . . . . . . . . . . . . . 37
6.3 Open Existing Plant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.4 Change Plant Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.5 Set Parameters for a Device Class . . . . . . . . . . . . . . . . . . . . . . 40
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User Manual ExplorerSW12-BEN104013 5
6.6 Change Plant Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.7 Change Plant Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.1 Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.2 Set Device Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.3 Entering SMA Grid Guard Code . . . . . . . . . . . . . . . . . . . . . . . 43
7.4 Changing the Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
7.5 Add Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.6 Delete Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.7 Setting the Device Password to the Plant Password . . . . . . . . . 44
7.8 Updating a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8 Exporting Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
8.1 Save System Data on the Computer. . . . . . . . . . . . . . . . . . . . . 46
8.1.1 CSV File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
9 Uninstalling Sunny Explorer . . . . . . . . . . . . . . . . . . . . . . . 48
9.1 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
9.1.1 Uninstalling Sunny Explorer in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . 48
9.1.2 Uninstalling Sunny Explorer in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . 48
9.1.3 Uninstalling Sunny Explorer in Windows 7. . . . . . . . . . . . . . . . . . . . . . . . . . 48
10 Failure Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
11 Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Notes on this Manual SMA Solar Technology AG
6 ExplorerSW12-BEN104013 User Manual
1 Notes on this Manual
1.1 Validity
This manual is valid for Sunny Explorer from the software version 1.2.
1.2 Target Group
This manual is aimed for users of Sunny Explorer and qualified personnel who are commissioning the
PV plant with SMA Bluetooth devices.
1.3 Additional Information
Additional information on SMA Solar Technology's Bluetooth
®
Wireless Technology can be found in
the download area at www.SMA.de/en.
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User Manual ExplorerSW12-BEN104013 7
1.4 Symbols Used
The following types of safety instructions and general information appear in this document as
described below:
1.5 Terminology
In this manual the term "photovoltaic system" will be abbreviated to "PV system"
DANGER!
"DANGER" indicates a hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING!
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION!
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE!
NOTICE indicates a situation that can result in property damage if not avoided.
Information
Information provides tips that are valuable for the optimal installation and operation of
your product.
Formatting Meaning
[Save] Buttons are displayed in square brackets [ ].
"Menu1" Menu items are displayed in quotation marks.
"Menu1 > Menu2" Menu paths are given in quotation marks. Individual menus are separated
by an angle bracket .
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2 Sunny Explorer
2.1 Appropriate Usage
You can visualize and manage data from your Bluetooth PV plant using the Sunny Explorer software.
You can also configure single devices or entire classes of devices of your PV plant.
The connection to the devices is established via Bluetooth. The computer must be equipped with
Bluetooth (i.e., via an integrated Bluetooth module or via a USB Bluetooth stick).
Sunny Explorer is a network-forming device (master device). Master devices are communication
products which create a Bluetooth network, display devices, and collect and analyze device data.
The number of devices which Sunny Explorer can manage depends on the number of master devices
in the Bluetooth network with the same NetID. Providing that Sunny Explorer is the only master in the
Bluetooth network, it can manage up to 50 devices. If 2 masters are present in the Bluetooth network
(e.g. Sunny Explorer and Sunny Beam with Bluetooth), a maximum of 25 devices can be managed
with Sunny Explorer.
Using the Sunny Explorer, you can change the safety-related parameters of SMA inverters (i.e., SMA
Grid Guard Parameter). Incorrectly set parameters can damage or destroy the inverter. Do not alter
these safety-relevant parameters only after prior consultation with your electric power company
operating the grid into which your plant feeds.
Unauthorized changes to the SMA Grid Guard parameters void the PV plant's operating license.
Do not use the data from Sunny Explorer for billing purposes.
Read the relevant instructions to your Bluetooth devices and use Sunny Explorer only for the purpose
described in this manual.
2.1.1 Supported Products
Sunny Explorer supports the following SMA product:
• SMA inverters with integrated Bluetooth
– Software package 2.06: SB 3000TL-20 / SB 4000TL-20 / SB 5000TL-20
– SB 2000HF / SB 2500HF / SB 3000HF
– STP 10000TL-10 / STP 12000TL-10 / STP 15000TL-10 / STP 17000TL-10
• SMA inverters with upgraded SMA Bluetooth Piggy-Back from the software version
02.00.00.R. A list of the supported inverters can be found in the SMA Bluetooth Piggy-Back
manual.
• SMA Bluetooth Repeater
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User Manual ExplorerSW12-BEN104013 9
2.1.2 Target Group
Sunny Explorer is intended for private and industrial use. When you log in to Sunny Explorer there
are 2 user groups at your disposal, "Installer" and "User". The "Installer" user group may only be used
by qualified personnel who are authorized to make changes to network parameters for the connected
devices.
Certain parameters are further protected by SMA Grid Guard and can only be altered with the
appropriate authorization. For further information on SMA Grid Guard please refer to Section
5.2.2”SMA Grid Guard” (page29).
2.2 Function Overview
The most important Sunny Explorer functions are:
• Wireless control of the PV plant using Bluetooth Wireless Technology
• Supports inverters with Bluetooth from SMA Solar Technology:
– SMA inverters with integrated Bluetooth using software package 2.06 and higher
–SMA inverters with SMA Bluetooth Piggy-Back upgrade. A list of supported inverters can be
found in the SMA Bluetooth Piggy-Back manual.
• Support of up to 50 devices by 1 master. If 2 masters are present in the Bluetooth network (e.g.
Sunny Explorer and Sunny Beam with Bluetooth), a maximum of 25 devices can be managed
with Sunny Explorer.
• Quick overview of PV plant current status.
• Graphic display of key PV plant data
• Configuration of individual devices or of an entire class of devices
• Easy diagnosis due to display of device events
• Secure data transmission with the SMA password concept
• Data export of inverter energy values and events in CSV format
• Graphic display of daily, monthly and yearly energy values for each device
• Support of device updates via Bluetooth
2.2.1 New Functions
The Sunny Explorer software version 1.2 features the following new main functions:
• Graphic display of daily, monthly and yearly energy values for the entire PV plant
• Report function for simpler failure search when service is needed
Sunny Explorer SMA Solar Technology AG
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2.3 System Requirements
Supported Operating Systems
• Microsoft Windows XP SP2 and higher, Pentium III 800 MHz, 512 MB RAM
• Microsoft Windows Vista (32-Bit and 64-Bit), Pentium IV 1 GHz, 1GB RAM
• Microsoft Windows 7 (32-Bit and 64-Bit), Pentium IV 1 GHz, 1 GB RAM
Recommended Screen Resolution:
Minimum: 1024 Pixel x 768 Pixel
Recommended Bluetooth Sticks:
• FreeTec Bluetooth Mini-USB adapter; Bluetooth 2.0; Class 1
•Hama Bluetooth USB micro adapter ; Bluetooth 2.1 + EDR; Class 1
USB Bluetooth sticks manufactured by AVM are not supported.
Supported Bluetooth stacks:
• Microsoft with Service Pack 2 or higher
•Toshiba
• BlueSoleil
• Broadcom
Supported languages:
German, English, Italian, Spanish, French, Greek, Korean, Czech, Portuguese, Dutch
Installing Bluetooth sticks
Install the USB Bluetooth stick directly via Windows. Use the software provided with the
USB Bluetooth stick only if specifically required.
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User Manual ExplorerSW12-BEN104013 11
3  Installation
3.1 Installation Instructions
In the following sections you will find instructions on how to install Sunny Explorer in Windows XP,
Windows Vista, and Windows 7. Read the section which is relevant to the operating system of your
computer. Please note the system requirements in section 2.3”System Requirements” (page10).
3.2 Installing Sunny Explorer in Windows XP
Proceed as follows to install the software in Windows XP.
1. Open the "SunnyExplorerSetup.exe" file.
☑ The language option window opens.
2. Select the desired language for installation. The language of the Sunny Explorer user interface
can be changed later, as described in Section 5.6”Changing Languages” (page35).
3. Select [OK].
☑ The Sunny Explorer Installation Assistant opens.
4. Follow the "Installation Assistant" instructions.
☑ The installation routine runs.
☑ Sunny Explorer is now installed.
3.3 Installing Sunny Explorer in Windows Vista
Proceed as follows to install the software in Windows Vista.
1. Open the "SunnyExplorerSetup.exe" file.
2. Confirm the Windows Vista security question.
☑ The language option window opens.
3. Select the desired language for installation. The language of the Sunny Explorer user interface
can be changed later, as described in Section 5.6”Changing Languages” (page35).
4. Select [OK].
☑ The Sunny Explorer Installation Assistant opens.
5. Follow the "Installation Assistant" instructions.
☑ The installation routine runs.
☑ Sunny Explorer is now installed.
Sunny Explorer requires ".NET Framework 2.0"
In the event that .NET Framework version 2.0 or higher is not installed on your computer,
this will be installed by the Sunny Explorer Installation Assistant. You must have the relevant
authorization for the installation of .NET Framework onto your computer. If necessary,
please contact your administrator.
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3.4 Installing Sunny Explorer in Windows 7
Proceed as follows to install the software in Windows 7.
1. Open the "SunnyExplorerSetup.exe" file.
2. Confirm the Windows 7 security question.
☑ The language option window opens.
3. Select the desired language for installation. The language of the Sunny Explorer user interface
can be changed later, as described in Section 5.6”Changing Languages” (page35).
4. Select [OK].
☑ The Sunny Explorer Installation Assistant opens.
5. Follow the "Installation Assistant" instructions.
☑ The installation routine runs.
☑ Sunny Explorer is now installed.
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User Manual ExplorerSW12-BEN104013 13
4 Commissioning (Installer)
4.1 Information on Commissioning
4.2 Bluetooth PV System
Once you have determined a free NetID for your Bluetooth PV plant and set this up for the devices,
you can enter a new plant in Sunny Explorer, as described in Section 6.2”Setting Up a New Plant in
Sunny Explorer” (page37).
If you have not yet determined a free NetID for your Bluetooth PV system, please read Section
4.2.1”Determining a Free NetID” (page13).
4.2.1 Determining a Free NetID
All devices must be set to the same NetID so that the SMA Bluetooth devices in a PV plant can
communicate with each other. PV systems with SMA Bluetooth operating in close proximity to one
another are distinguished by their individual NetID.
To make sure that you do not set up a NetID which is already used by another Bluetooth PV system
in the vicinity, you need to determine a free NetID prior to commissioning your Bluetooth PV system.
You can determine a free NetID with the following mobile devices:
• Laptop with Bluetooth and Sunny Explorer
•Sunny Beam with Bluetooth
If you are using the Sunny Beam with Bluetooth to determine a free NetID, please refer to the
user manual of the Sunny Beam with Bluetooth.
Commissioning of a Bluetooth PV plant always with 1 master only
Never commission a Bluetooth PV plant with more than 1 master (e.g. Sunny Explorer,
Sunny Beam with Bluetooth) As soon as the Bluetooth network is up and running, you can
introduce further masters into the Bluetooth network.
The Bluetooth devices of your PV system must be turned off.
In order to determine a free NetID, all the inverters and SMA Bluetooth repeaters in your
system must be switched off.
There is no need to determine a free NetID for Bluetooth PV plants with Sunny
Explorer and a single inverter.
You may leave the default NetID set to 1 in your inverter if your Bluetooth PV plant consists
of the following products:
•1 inverter
• Up to 2 computers with Bluetooth and Sunny Explorer software
If you are using an SMA Bluetooth Repeater or a Sunny Beam with Bluetooth, you must
determine a free NetID.
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Determining a free NetID with a Laptop and Sunny Explorer
Proceed as follows to determine a free NetID using a Bluetooth-enabled laptop and Sunny Explorer.
1. Switch off inverters and any SMA Bluetooth repeaters which may be present.
2. Position the laptop near a Bluetooth device of your PV plant.
3. Start Bluetooth on your laptop.
4. Start Sunny Explorer.
or
In the menu bar of the Sunny Explorer select "File > New ..." and in the plant assistant choose
"Enter a new plant".
5. Enter the desired name for the plant in the "Plant Name:" field. This name can be freely selected
and will be used as the file name for the plant data.
6. Click on the [...] button in the "Directory:" field to configure another directory in which the plant
file will be saved.
7. Select [Next].
☑The system search will begin.
☑ The NetIDs of the Bluetooth PV plants detected
within wireless range are displayed in the field
"Plants found" (e.g. NetID 4 and NetID A). All
the NetIDs listed here are reserved and cannot
be used.
8. Repeat the plant search sequence for each
Bluetooth device of the PV system, and also run the
sequence at the actual location of the computer
with Sunny Explorer. In larger-scale PV plants, it is sufficient to carry out the plant search just on
the devices which are located on the periphery of the plant. There is no need to run the system
search on devices which are surrounded by other devices.
Select [Repeat search].
Newly found Bluetooth PV plants are added to the list of "Plants found" and do not need to be
noted.
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9. When the plant search routine has been run on each device, choose a NetID which is not yet
reserved (e.g., NetID E in the figure).
Please refer to the following table for a list of possible NetIDs and their functions:
☑ The free NetID is determined.
Commissioning of the Bluetooth PV System can now take place, as described in Section
4.2.2”Commissioning a Bluetooth PV System” (page16).
NetID Allocation
NetID Function Display in Sunny Explorer
0 Bluetooth is switched off.
1 Bluetooth is switched on. The device can
link with a maximum of 2 SMA Solar
Technology communication products
with NetID set to 1.
Devices with NetID 1 are
listed separately under
"Plants found".
2, 3, 4, 5, 6, 7,
8, 9, A, B, C, D,
E, F
Bluetooth is switched on. The device can
link with Bluetooth devices with the same
NetID.
All devices with identical
NetID will be displayed in
the "Plants found" list under
the plus symbol [+] of the
relevant NetID.
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4.2.2 Commissioning a Bluetooth PV System
1. Set the NetID on the inverters and available SMA Bluetooth Repeaters, as described in the
respective manual.
2. Commission the inverters and available SMA Bluetooth Repeaters as described in the
respective manual.
☑ Commissioning of the Bluetooth PV system is now complete.
Now you can connect to your Bluetooth PV plant with Sunny Explorer, as described in Section
4.2.3”Connecting to Your Bluetooth PV Plant” (page16).
4.2.3 Connecting to Your Bluetooth PV Plant
1. In Sunny Explorer, select [Repeat search].
☑The system search will begin.
☑ Sunny Explorer searches for all Bluetooth PV plants within wireless range and lists the NetIDs
of the Bluetooth PV plants detected in the field "Plants found".
– If Sunny Explorer does not list the NetID of your Bluetooth PV plant, please refer to section
10”Failure Search” (page49).
Selecting point of access
The device (access point) through which Sunny Explorer will connect to the entire Bluetooth PV plant
can either be specified by you or selected automatically by Sunny Explorer. If you are not sure which
option to choose, select the NetID of your PV plant.
2. Selecting point of access:
– Automatic: : For Sunny Explorer to select the
access point automatically, select the NetID of
your PV plant.
– Specific device: when Sunny Explorer should
use a specific device as the point of access,
select the serial number of the device from the
list under the NetID of your PV plant.
3. Select [Next].
☑ The connection to the PV plant is established
and the login window opens.
4. Select the user group in the "User group" field. The "Installer" user group can only be used by
qualified personnel who are familiar with setting security-relevant parameters of PV plants.
5. In the "Plant password" field, enter the password belonging to the user group selected.
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6. Select [Next].
☑ Sunny Explorer will now establish the connection to all devices with the selected NetID.
☑ The Sunny Explorer user interface opens in the screen option of the chosen user group.
☑ The connection to your Bluetooth PV plant is now established.
NOTICE!
Unauthorized access to your PV plant
The system password protects your PV system from unauthorized access to your devices.
• After initial login to a new plant, the standard password for both user groups (User/
Installer) should be changed.
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5 Sunny Explorer Basics
5.1 User Interface
The user interface permits quick access to all important information about the PV plant and its devices.
Position Description Meaning
A Menu bar The basic functions of Sunny Explorer can be controlled with the
menu bar.
B Icon bar The icon bar gives you quick access to Sunny Explorer's main
functions.
C Plant tree In the plant tree, all devices in a PV plant are represented as a tree
structure.
D Device menu The device menu enables you to retrieve information and
undertake the configuration of devices selected in the plant tree.
E Contents section The contents section shows the actual contents. The contents are
determined by the device menu.
F Status bar The status bar displays the current software status. Here, you will
find the user group currently logged in, the software version and
the connectivity status of your plant.
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5.1.1 Menu bar
The menu bar contains the following items:
Menu item Entries Meaning
File New... This item enables you to enter a new plant in
Sunny Explorer.
Open... This item opens a file choice dialog box which
allows you to load an existing plant into Sunny
Explorer.
Last used This item opens a sub-menu displaying the last 10
plants which have been opened in Sunny
Explorer.
Exit This item allows you to quit Sunny Explorer.
Options Language The program language may be set via this item.
Change user group... This item opens the log-in dialog with which you
can change the user group.
SMA Grid Guard
®
... This item opens the "SMA Grid Guard" dialog.
You can enter your personal access code for
SMA Grid Guard here.
This item is visible to the "Installer" user group
only.
Set plant time... This item opens the "Plant time" dialog. Here you
can set the plant time.
Repeat establishment of
connection
This item enables you to re-establish a (lost)
connection to the devices of your PV plant which
has been interrupted.
Extras Export data... This item opens the "Data export" dialog. Here
you can export the data of the devices.
Device update This item opens the "Device update" dialog. This
enables you to carry out updates on the devices
of your PV plant.
Help Contents Here you can open the Sunny Explorer program
help.
Generate report... This entry enables you to generate a report.
Licensing agreements This item opens the Sunny Explorer licensing
agreements in a small dialog window
Info This item gives you information on the present
software installation in a small dialog window.
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5.1.2 Icon Bar
The icon bar gives you quick access to Sunny Explorer's main functions.
5.1.3 Plant Tree
From the plant communication perspective, a PV plant is made up of several devices which are
connected to each other via the same communication type (e.g. SMA Bluetooth).
View of a Bluetooth plant
In Sunny Explorer the physical structure of the plant (A) is represented by means of the plant tree. In
addition, all devices in a plant (including Sunny Explorer) are displayed underneath the plant name
(B). The plant is generated by Sunny Explorer from a plant communication perspective.
The plant tree in Sunny Explorer
In general, a distinction is made between the Plant View
(B) and the Device View (C).
• See Section 6”Plant View” (page37).
• See Section 7”Device View” (page42).
Symbol Meaning
The "Settings" button opens the Sunny Explorer configurations. The Sunny Explorer
settings can also be adjusted via the plant tree "Sunny Explorer" / "Settings".
The "Help" button opens the Sunny Explorer program help.
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5.1.4 Device Menu
The device menu shows the setting options and spot values of a given device. The device must first be
selected in the plant tree. The menu items change according to the device selected.
Tabs Meaning
Overview The overview page provides information about the devices or plants
selected in the plant tree. Here you will find a short overview of the key
device data, as well as the actual status display.
Spot values The spot values provide current data about the selected device depending
on the particular user group.
Settings Depending on your user group, you can use the settings option to look at
and adjust various parameters.
Events The events page displays the events that have occurred in a device. The
events displayed depend on your user group.
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5.1.5 Overview
The page "Overview" displays the key data of the entire PV plant or of a particular device.
Device view
When a device has been selected in the plant tree, the overview page provides a summary of the
most important values for that device.
When a inverter is selected in the plant tree, the yield and output values of that device are also
displayed in diagrams on the overview page. There are 4 diagrams which you can access via the
following tabs:
Click the mouse on a point of the graph to call up a display.
The display shows the precise value at that particular point
as well as the time and date.
Scroll down to the next time period using the arrows. Use
the calendar symbol to directly select a time.
Plant view
When a plant is selected in the plant tree, the overview
page provides a summary of the most important values for the entire PV plant.
The yield and output values of the entire PV plant (all inverters) are also displayed in diagrams. There
are 4 diagrams that can be accessed via the following tabs:
You can access detailed information similar to the diagrams on the device overview using the mouse.
Tabs Meaning
Day Displays the device output during the course of a day.
Month Displays the daily yield of the device over one month.
Year Displays the monthly yield of the device over one year.
Total Displays the annual yield of the device over the last 10 years.
Tabs Meaning
Day Displays the total output of the PV plant during the course of a day.
Month Displays the daily yield of the PV plant during the course of a month.
Year Displays the monthly yield of the PV plant during the course of a year.
Total Displays the annual yield of the PV plant over the last 10 years.
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5.1.6 Spot Values
The "Spot Values" page displays all spot values of the device or plant selected in the plant tree. The
specific user group determines which values are displayed. All values are collected into groups
(parameter groups) and subgroups.
Device view
When a device is selected in the plant tree, the "Spot Values" page displays the values for that
particular device.
Plant view
When a plant is selected in the plant tree, the "Spot Values" page displays the values for entire device
classes. When you click on the parameter group, the device classes are displayed separately (e.g.,
solar inverters and communication products).
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Certain values from the individual devices in a device class are combined (e.g., total power (A)).
Depending on the type of value, a meaningful aggregate for the device class is displayed:
The aggregate value can be opened to reveal additional information.
Symbol Meaning
Total
Average value
e.g., 20 .. 50 °C Smallest and greatest value
Position Meaning
B Lowest power value of the 10 devices
C Greatest power value of the 10 devices
D Sum of power values of the 10 devices
E Mean power for the 10 devices.
F Number of devices in the device class.
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5.1.7 Settings
All parameters of the device or plant selected in the plant tree are displayed in the device menu
"Settings". The display of specific parameters depends on the particular user group. All parameters
are summarized in groups (parameter groups) and subgroups.
Device view
When a device is selected in the plant tree, you can modify the parameters of that device on the
"Settings" page.
Plant view
If you have selected the plant in the plant tree, you can modify the parameters for the entire device
class on the "Settings" page. All devices in the device class are then set to the new parameter value.
When you click on the parameter group, the device classes are displayed separately (e.g., solar
inverters and communication products).
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If different values are set for devices in the same device class, this is indicated in editing mode by an
empty field (A).
The different options are shown in selection menus. The number of devices set to each option is shown
in brackets. See (B) and (C). Select and save one option to set all devices in the device class to this
value.
With text fields, an empty field will appear in which you should enter the new value for all devices.
5.1.8 Events
Sunny Explorer can display the events which have occurred in individual devices. Sunny Explorer
retrieves the event list directly from the devices.
Position Meaning
A Filter for event categories
B Filter for the time period of the events displayed
C Priority of event
DType of event
E Event in clear text and event number in brackets
F Group of parameters involved (parameter group)
G Date on which the event occurred
H Time at which the event occurred
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Priority of events
The event priorities are as follows:
Types of event
There are 3 different types of event which will be displayed in Sunny Explorer by symbols.
• Information
•Warning
• Error
Symbols and meaning of event types
Events can have 3 different statuses:
• Incoming: the event is occurring
• In progress: the event has existed for some time and could not yet be automatically remedied.
• Outgoing: the event has come to an end.
Symbol Meaning
This type of event can only be remedied by intervention of the installer at the device.
Please contact your installer and advise the device serial number and the event number.
Please contact your installer with the device serial number and the event number.
Symbol Meaning
Error
Error incoming
Error outgoing
Warning
Warning in progress
Warning outgoing
Information
Information incoming
Information outgoing
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5.2 User Groups and Security Concept
SMA Solar Technology provides a comprehensive security concept that protects your PV plant from
unauthorized access.
• Securing the PV plant by means of a plant password for the respective user group (user/
installer).
• Controlled access via SMA Grid Guard
5.2.1 Basics
As a rule, SMA Solar Technology distinguishes between two user groups: users and installers.
Installers can also undertake additional settings on devices after entering the SMA Grid Guard code.
The user groups have the following rights:
Plant password
The plant password for the respective user group is the same for all devices in a plant. After logging
in with the plant password (user/installer), you can simultaneously configure more than one device
at your plant. If the device password is not the same as the plant password, for example in the case
of a new device in an existing plant, the device is depicted with a lock in the plant tree.
User group Right
User This user group allows the user to read all display-relevant
information, such as spot values and parameter settings. Function-
sensitive settings can not be modified.
The user can freely select the plant password for the "User" user
group.
Installer Inn addition to the rights available to users, this user group may
also set or change plant parameters that affect functionality.
In addition, this user group may reset the user's plant password,
and may undertake additional settings to devices after entering the
SMA Grid Guard code.
Installer with SMA Grid Guard
rights
The installer can change SMA Grid Guard parameters for devices
Unauthorized access to your PV plant
The plant password protects your plant from unauthorized access to the plant devices.
• After initial login to a new plant, the standard password for both user groups (User/
Installer) should be changed.
System password at delivery
All devices are delivered with the user password: 0000 and the installer password: 1111.
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5.2.2 SMA Grid Guard
SMA Grid Guard is a security concept for country-specific settings in the inverter, which determine the
network behavior within a grid system. These settings (Grid Guard parameters) are pre-installed in the
devices and can only be configured with the SMA Grid Guard password.
In order to change SMA Grid Guard parameters, you will need to be logged in as an installer and
you will need your personal SMA Grid Guard password, which you can obtain from SMA Solar
Technology. The application form for the personal access code is located in the download area at
www.SMA.de/en, in the "Data sheet" category for each inverter.
5.2.3 Change User Group
The user group can be changed by following these steps:
1. Select "Options > Change user groups ..." in the menu bar.
☑ The login dialog will open.
2. In the "User group" field, select the user group you wish to log in to.
3. In the "Plant password" field, enter the appropriate password for the user group you have
selected.
4. Select [Next].
☑ You have now changed the user groups.
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5.2.4 Password forgotten
If you have forgotten your plant password, you can unlock the inverters by means of a Personal
Unlocking Key (PUK). For every inverter there is one PUK for each of the two user groups ("User" and
"Installer").
Request PUK
1. Download the PUK application form from the download area at www.SMA.de/en.
2. Complete the application form and sign it.
3. Send the application form to the SMA Service Line:
– Send the application form by e-mail (see section 11”Contact” (page54)).
or
– Send the application form by fax (see section 11”Contact” (page54)).
or
– Send the application form by mail (see section 11”Contact” (page54)).
☑ The SMA Service Line will confirm your application and then send you the requested PUKs.
Unlocking the inverter with PUK
1. Start Sunny Explorer.
2. In the "User" field, select the user group ("User"/"Installer") that the PUK was assigned to by the
SMA Service Line.
3. Enter the PUK in the field "plant password".
4. Select [Next>].
☑ Sunny Explorer displays the inverters in the plant tree without padlock icon.
5. If you do not want to unlock another inverter with PUK, change the password of the inverter.
– Select the inverter in the plant tree.
–Select Settings.
– Select the User Rights > Access Control parameter group.
–Select [Edit].
– Assign password for relevant user group..
Unlocking several inverters with PUK
Each PUK can only be used for 1 inverter and 1 user group.
• If you requested PUKs for several inverters, then you have to unlock each inverter
using its individually assigned PUK.
Only unlock the inverter, if there is a connection between Sunny Explorer and
inverter.
• Do not unlock the inverter with PUK, if the inverter is in night mode.
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6. Select Options > Change User Group to unlock another inverter.
7. Repeat steps 2 to 4.
8. Assign a new plant password (see section 6.6”Change Plant Password” (page40)).
5.2.5 Password Quality
Check the quality of your password, and change it if necessary. In order to increase the security of
your password, please note the following points when selecting a password:
• Use passwords with a minimum length of 8 characters. The longer the password, the more
secure it is. A maximum of 12 characters are possible. Blank passwords are not permitted.
• Do not use names or terms from dictionaries (e.g dog, cat, house).
• Do not use data related to your person as passwords (e.g. names of persons or pets, personal
or ID numbers, car license plates).
• Do not repeat names or terms (e.g househouse, catcat).
• Use a combination of upper and lower case letters, special characters and numbers. The
following special characters are permitted: ? _ ! - .
• Do not use number and letter combinations which are consecutive on a keyboard (e.g. 12345,
qwerty).
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5.3 Symbols
Symbols for access rights
The individual devices are depicted with a symbol for the access right in the plant tree. If no symbol
is displayed after a device, you have access rights to the device that correspond to the user group
which is logged in.
Device symbols
Device symbols are displayed in the plant tree and on the device's overview page. Devices will have
a specific status, which is displayed by a symbol.
Symbol Meaning
You do not have access to the device. The device password differs from the current plant
password.
You are authorized to change the SMA Grid Guard parameters.
Symbol Meaning
Plant
Sunny Explorer
Inverter
Unknown inverter
Unknown device
Sunny SensorBox with SMA Power Injector with Bluetooth
®
SMA Bluetooth
®
Repeater
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Group symbols for spot values and settings
Group symbols are used for specific parameter groups.
Symbol Meaning
Status
General values that describe the status of the device. The status of other components in
the device (e.g., modems) are not listed here.
Type plate
All values that describe the device/the plant.
Device
Values which apply to the device directly and which do not fall into any of the special
categories (e.g., DC side, AC side, plant communication, etc.).
User rights
All values that affect the access protection for the device.
DC side
Values affecting the DC side of the device (e.g. PV modules).
AC side
Values affecting the grid side of the device.
Grid monitoring
Includes parameters that affect the grid and which in part are protected by the personal
SMA Grid Guard password.
Plant and device control
Includes parameters for devices that must fulfill special requirements for feeding into the
medium voltage level. The parameters are protected by the personal SMA Grid Guard
password.
Plant communication
All values which define communication between communication devices and the plant.
Data recording
All values that affect data recording for the device (storage location, storage intervals,
storage format).
Device components
Includes parameters and measured values relating to the components of a device. This
group is a kind of "expanded type plate". For example, it files the version numbers of
the system components.
Meteorology
Includes all measured values of the connected sensors (e.g., temperature, irradiation,
wind speed).
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Other symbols
Symbol Meaning
Bluetooth plant
Bluetooth device with NetID 1
Hour glass
The hour glass displays when values are being saved in a device.
Average value
The average number refers to an average value.
Total
The total number displays the summed values.
Maximum
Displays the maximum of a value.
Minimum
Displays the minimum of a value.
Updating
This symbol indicates that data is being uploaded from the device.
Alarm
The alarm symbol indicates that values are more than 30 minutes old.
Calendar function
Opens a calendar for selecting a date, a start date, or an end date.
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5.4 Start Sunny Explorer
To start Sunny Explorer, proceed as follows:
1. On the computer, open the file "SunnyExplorer.exe".
☑ The plant assistant opens.
☑Sunny Explorer starts.
If you have already entered a plant in Sunny Explorer, you can now open it as described in Section
6.3”Open Existing Plant” (page39).
If you have not yet entered a plant in Sunny Explorer, you can now enter a new plant as described
in Section 6.2”Setting Up a New Plant in Sunny Explorer” (page37).
5.5 Quit Sunny Explorer
To quit Sunny Explorer, proceed as follows:
1. In the menu bar, select "File > Exit".
☑ This quits Sunny Explorer.
5.6 Changing Languages
To change the language of the Sunny Explorer user interface, proceed as follows:
1. Select "Options > Language" in the menu bar.
2. Select the desired language.
☑ The language has been changed.
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5.7 Command Line Parameters
You can start Sunny Explorer via the command line and store collected plant data on the computer if
desired.
After starting, Sunny Explorer collects the PV plant data and stores them in CSV files in the selected
directory. Use the following parameters:
Example: Command to download events in the time period from 04/06/2010 to 04/08/2010 of
the existing pv plant "My PV plant 1.sxp“:
C:\Programs\SMA\Sunny Explorer\SunnyExplorer.exe c:\My“PV plant“1.sxp -userlevel Installer -
password 1111 -exportdir c:\SMA -exportrange 20100406-20100408 -export energy5min
5.8 Generate Report
You can generate a report that the SMA service line may use for troubleshooting. The report file is
stored in ZIP format in the selected directory, and contains information about your PV plant. No access
data is stored in the report.
1. Select "Help > Generate report..." in the main menu of Sunny Explorer.
☑The "Generate report" dialog opens.
2. Select the directory via the button [...] in the "Save in" field.
3. Enter a precise description of the error or other information in the "Comment" field.
4. To add the entire object database to the report file, activate "Export full object database".
5. Select [OK].
☑ The report file is stored in the selected directory.
Parameters Meaning
--userlevel [User|Installer] Login with the corresponding user group but in
conjunction with the relevant password.
--password [Password] Login with the corresponding password, but in
conjunction with the relevant user group.
--exportdir [Directory name] Indicates the director in which the files are to be
saved.
--exportrange [YYYYMMDD]-[YYYYMMDD] Indicates the date range for which the files are to
be saved.
--export [energy5min|energydaily|events] Indicates which data is to be saved.
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6 Plant View
6.1 Plant Status
6.2 Setting Up a New Plant in Sunny Explorer
This section describes how to enter a new plant in Sunny Explorer if you have already determined a
free NetID for your Bluetooth PV plant and set this up for the devices.
1. Select "Enter a new plant" in the plant assistant.
or
In the menu bar of Sunny Explorer, select "File > New ..." and in the plant assistant choose "Enter
a new plant".
2. Enter the desired name for the plant in the "Plant name:" field. This name can be freely selected
and will be used as the file name for the plant data.
3. To configure a different directory in which the plant file will be saved, click on the [...] button in
the "Directory:" field.
4. Select [Next].
☑The system search will begin.
☑ Sunny Explorer searches for all Bluetooth PV plants within wireless range and lists the NetIDs
of the Bluetooth PV plants detected in the field "Plants found".
– If Sunny Explorer does not list the NetID of your Bluetooth PV plant, please refer to section
10”Failure Search” (page49).
Symbol Status Meaning
Neutral The status of the plant is unknown and is currently being updated.
OK All plant devices are operating without error.
Warning At least one device in the plant is displaying the "Warning" status. No
device is displaying the "Error" status.
Error At least one device in the plant is displaying the "Error" status.
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Selecting point of access
The device (access point) through which Sunny Explorer will connect to the entire Bluetooth PV plant
can either be specified by you or selected automatically by Sunny Explorer. If you are not sure which
option to choose, select the NetID of your PV plant.
5. Selecting point of access:
–Automatic: select the NetID of your PV plant if
you want Sunny Explorer to select the access
point automatically.
– Specific device: when Sunny Explorer should
use a specific device as the point of access,
select the serial number of the device from the
list under the NetID of your PV plant.
6. Select [Next].
☑ The connection to your PV plant is established and the login window opens.
7. Select the user group in the "User group" field. The "Installer" user group can only be used by
qualified personnel who are familiar with setting security-relevant parameters of PV plants.
8. In the "Plant password" field, enter the password belonging to the selected user group that has
been input for the devices.
9. Select [Next].
☑ Sunny Explorer will now establish the connection to all devices with the selected NetID.
☑ The Sunny Explorer user interface opens in the screen option of the chosen user group.
☑ The connection to your Bluetooth PV plant is now established. A new plant has been set up in
Sunny Explorer.
NOTICE!
Unauthorized access to your PV plant
The system password protects your PV system from unauthorized access to your devices.
• After initial login to a new plant, the standard password for both user groups (User/
Installer) should be changed.
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6.3 Open Existing Plant
Your settings for a plant are stored in a plant file on your computer. If you have already entered a
plant in Sunny Explorer and filed it on your computer, you can reload this file. Proceed as follows:
1. Select "Open an existing plant" in the plant assistant.
or
In the menu bar, select "File > Open".
2. Select the desired plant file.
☑ The login dialog will open.
3. In the "User group" field, select the user group under which you wish to log in.
4. In the "Plant password" field, enter the appropriate password for the user group you have
selected.
5. Select [Next].
☑ The selected plant is opened in the selected user group.
6.4 Change Plant Name
The plant name is assigned via the settings in Sunny Explorer. The plant name is identical for all user
groups.
To change the plant name, proceed as follows:
1. Select "Sunny Explorer" in the plant tree and "Settings" in the device menu.
or
Select "Settings" on the icon bar.
2. Select the "Type plate" parameter group.
3. Select [Edit].
4. In the "Plant name" field, enter the name you have selected for your plant.
5. Select [Save].
☑ The plant name has been changed, and is displayed in the plant tree.
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6.5 Set Parameters for a Device Class
A device class refers to devices of the same type. You can configure all the devices in a device class
simultaneously. It is not possible to configure different device classes simultaneously. Save the
changes made to one device class before processing another device class.
To configure all the devices in a device class, proceed as follows:
1. Select the plant in the plant tree.
2. Select "Settings" in the device menu.
☑ The parameter groups for the entire plant are displayed.
3. Select the parameter group that contains the parameter which is to be configured.
☑ The individual device classes are listed. It may take a moment for all the data to be read from
the devices.
4. Select [Edit] below the relevant device class.
5. Change the desired parameters.
6. Select [Save].
☑ The settings will apply to all devices in the device class.
☑ The parameters for a device class have been set.
6.6 Change Plant Password
In order to ensure full password protection, you must allocate a plant password for every user group
(User / Installer). Change the standard plant password after the initial startup.
1. Select the plant in the plant tree.
2. Select "Settings" in the device menu.
3. Select the "User rights (all devices)" parameter group.
4. Select [Edit].
Saving of data when parameters are adjusted
An hour glass displays the saving process. After the changes have been saved in Sunny
Explorer, the data is transmitted to the device. The setting process can sometimes take
several hours if the device (e.g., an inverter) is in night mode. When the device is started,
the data is transmitted to the main memory, and the hour glass is no longer displayed.
Permitted password characters and length
The password can be a maximum of 12 characters. The following special characters are
permitted: ? _ ! - . Blank passwords are not permitted.
Requirements for a secure password
Obtaining a secure password is described in Section 5.2.5”Password Quality”
(page31).
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5. Change the password.
6. Select [Save].
☑ The plant password will be changed for all devices in the plant for which you have rights.
☑ The plant password is changed.
6.7 Change Plant Time
The plant time refers to the date and time entered for a PV plant.
When commissioning your PV plant with a communication product (e.g., Sunny Explorer, Sunny Beam
with Bluetooth), the devices of the PV plant automatically assume the plant time of the communication
product. When additional communication products are added to the PV plant, the new
communication products automatically assume the existing plant time. All devices in the PV plant will
thus display the same plant time.
You will only need to change the plant time in Sunny Explorer if it is not correct. When changing the
plant time in a communication product, all inverters immediately apply the new plant time. Additional
communication products in the plant apply the plant time only after some time (7 hours max. later).
To change the plant time of all devices in the PV plant, proceed as follows:
1. In the menu bar, select "Options > Set plant time".
☑The "Plant time" dialog opens.
2. Select the current date in the "Date" field.
3. Select the current time in the "Time" field.
By activating "Daylight saving time" an hour will be added to the normal time (UTC + time zone).
4. Select the time zone in which the system is located in the "Time zone" field.
5. Select [OK].
☑ The plant time is set.
You can synchronize the plant time with the current time of your computer via the [Apply operating
system time] button.
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7 Device View
7.1 Device Status
The device has a specific status. The status is displayed via the symbols in the plant tree and on the
device's overview page.
7.2 Set Device Parameters
You can configure a device via its parameters. Setting parameters for a device is dependent on the
user group.
To change device parameters, proceed as follows:
1. Select the corresponding device in the plant tree.
2. Select "Settings" in the device menu.
☑ The existing parameter groups for the device are displayed.
3. Select the parameter group that contains the desired parameter.
☑ Reading the values may take a moment because the values are queried directly from the
device.
4. Select [Edit].
5. Change desired parameter.
6. Select [Save].
☑ The device parameter is set.
Symbol Status Meaning
Neutral The status of the device is currently being updated.
OK The device is ready for operation and is operating without
error.
Warning The device is not operating properly. It may be possible to
automatically remedy the error.
Error The device is in error condition. There is a problem with the
device. Check the device.
Communications fault The device can not communicate at present. This may happen
at night, for example, when the inverter is not operating.
Saving of data when parameters are adjusted
An hour glass displays the saving process. After the changes have been saved in Sunny
Explorer, the data is transmitted to the device. The setting process can sometimes take
several hours if the device (e.g., an inverter) is in night mode. When the device is started,
the data is transmitted to the main memory, and the hour glass disappears.
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7.3 Entering SMA Grid Guard Code
You can configure the SMA Grid Guard parameters for devices. To do this, proceed as follows:
1. In the menu bar, select "Options > SMA Grid Guard
®
..."
☑ This opens SMA Grid Guard dialog.
2. Enter your password in the "Individual access code" field. You can obtain the password from
SMA Solar Technology.
3. Select [Next].
☑ The SMA Grid Guard code is set.
The devices that can be processed in SMA Grid Guard mode are identified with the Grid Guard
symbol:
Exit Grid Guard mode
To exit Grid Guard mode, you must close Sunny Explorer. Proceed as follows:
1. Select "File > Exit".
☑ Sunny Explorer will exit the SMA Grid Guard mode.
7.4 Changing the Device Name
You may change the device name for a device. Proceed as follows:
1. Select the device in the plant tree.
2. Select "Settings" in the device menu.
3. Select the "Type plate" parameter group.
4. Select [Edit].
5. Enter the desired name in the "Device name" field.
6. Select [Save].
☑ The new name is saved in the device.
DANGER!
Danger to life through changing the inverter's internal safety specifications.
Unauthorized changes to the SMA Grid Guard parameters cause the operating license to
become void.
• Only change SMA Grid Guard parameters with express permission of the utility
operator.
24 characters for the device name
A maximum of 24 characters are permitted for the device name.
Device View SMA Solar Technology AG
44 ExplorerSW12-BEN104013 User Manual
7.5 Add Device
To add a new device to your Bluetooth PV plant, proceed as follows:
1. Set your Bluetooth PV plant NetID on your new device as described in the device manual.
2. Start up the new device by following the instructions for that device.
3. Depending on whether or not the new device has the same plant password as your Bluetooth
PV plant, proceed as follows:
☑ The device is displayed without a lock in the plant tree. The device has been added to your
plant.
7.6 Delete Device
In order to ensure that a device is no longer displayed in Sunny Explorer, for plant communication
purposes you must delete it from the PV plant. Proceed as follows:
1. Set Bluetooth device to a different NetID as described in the manual for the respective device.
2. In Sunny Explorer, select "Options > Change user groups ..." and log in again.
☑ The device is no longer listed in the plant tree.
7.7 Setting the Device Password to the Plant Password
If the password of a device is different from the plant password, the device will be displayed with a
lock in the plant tree. This may occur, for example, when a new device is added to an existing plant.
To set the new device to the plant password, proceed as follows:
1. Enter a new plant in Sunny Explorer, as described in Section 6.2”Setting Up a New Plant in
Sunny Explorer” (page37), and log in with the plant password of the new device.
You can uninstall the plant later and use your usual plant in Sunny Explorer.
2. Select the plant in the plant tree.
3. Select "Settings" in the device menu.
4. Select the "User rights (all devices)" parameter group.
☑ The parameter group is opened.
5. Enter the plant password of your existing plant for the corresponding user group. If you are
logged in as an installer, you can also change the password for the "user" user group if you
know that password.
If Then
The new device has a different plant
password than your Bluetooth PV plant.
•Set your Bluetooth PV plant password as
your new device password as described in
Section 7.7”Setting the Device Password
to the Plant Password” (page44).
The new device has the same plant
password as your Bluetooth PV plant.
• Open your plant in Sunny Explorer and log
in as usual using the plant password of your
Bluetooth PV plant.
SMA Solar Technology AG Device View
User Manual ExplorerSW12-BEN104013 45
6. Select [Save].
☑ The settings are saved to the new devices.
7. Open your usual plant in Sunny Explorer and log in using the plant password of your Bluetooth
PV plant.
☑ The device is displayed without a lock in the plant tree. The device password is set to the plant
password.
7.8 Updating a Device
You can update the devices of your PV plant using Sunny Explorer. The update file is located in the
download area of www.SMA.de/en.
1. Download the update file from the download area of www.SMA.de/en, and save the file to
your computer.
2. In the main menu of Sunny Explorer, select "Tools > Device update...".
☑ This opens the "Device update" dialog.
3. In the "Update file" field click on the [ ... ] button.
☑ The window to select the file on the computer opens.
4. Select update file.
5. Select [Open].
☑ Sunny Explorer displays that the update file has been saved successfully, and displays
information about the update file.
6. Select [Next].
☑ The update dialog will open. The update starts.
☑ The device update is complete.
Exporting Data SMA Solar Technology AG
46 ExplorerSW12-BEN104013 User Manual
8 Exporting Data
8.1 Save System Data on the Computer
With Sunny Explorer, you can save your PV plant's yields and events on your computer. The data is
saved in CSV files.
To save the system data to the computer, proceed as follows:
1. In the menu bar of Sunny Explorer, select "Tools > Export data...".
☑ This opens the "Data export" dialog.
2. Select the files you wish to save. The following options are available for selection:
3. In the field "from:" and "to:", select the time period for which the data is to be recorded.
4. In the field "Directory:", click on the [ ... ] button.
5. Select the directory where you wish to save the files.
6. Select [Next].
☑ Sunny Explorer reads the data from the devices and generates the files.
7. Select [Next].
☑ The system data is now saved on the computer.
Existing files with plant data will be overwritten
If the selected directory already contains files with plant data Sunny Explorer will overwrite
the files. This ensures that the data in the files is always complete and up-to-date.
Selection Generated file Meaning
Daily files Daily file with the total yield
of the PV plant
A file is saved for each day in the selected time
frame.
The file contains the total yield of the PV plant,
which is saved every 5 minutes from the inverters.
Monthly files Monthly file with daily yields
of the PV plant.
A file is saved for each month in the selected time
frame.
The file contains the daily yields of the PV plant.
Events File with PV plant events A file is saved that contains the PV plant events for
each day in the selected time frame.
Monthly files
When you set the time period for monthly files, Sunny Explorer rounds off the time period
to the full month (start of the month to end of the month).
SMA Solar Technology AG Exporting Data
User Manual ExplorerSW12-BEN104013 47
8.1.1 CSV File
The CSV files can be opened in Microsoft Excel and used to create charts.
File name
The name of the file is always the plant name and the date on which the device data was generated.
The file name of the event files also includes the user group. Sunny Explorer only stores the event files
that can be viewed by the respective user group.
CSV file components
The table below describes the CSV file columns in Microsoft Excel.
File File name components Example:
Day file Plantname-YYYYMMDD.csv MyPlant-20091017.csv
Monthly file Plantname-YYYYMM.csv MyPlant-200910.csv
Event file For installer user group:
Plantname-Installer-Events-
YYYYMMDD-YYYYMMDD.csv
For user user group:
Plantname-User-Events-
YYYYMMDD-YYYYMMDD.csv
MyPlant-Installer-Events-
20091017-20091018.csv
MyPlant-User-Events-
20091017-20091018.csv
1 Information about CSV file for the programs
2Empty line
3 Name of device 1 (serial
number or changed name)
Name of device 2 (serial
number or changed name)
4 Model of device 1 Model of device 2
5 Serial number of device 1 Serial number of device 2
6 Name of the values Name of the values
7 Date and time format Value unit Value unit
8 Time (date and time) when
the device generated the
value.
Value for device 1 Value for device 2
9 ... ... ...
Uninstalling Sunny Explorer SMA Solar Technology AG
48 ExplorerSW12-BEN104013 User Manual
9 Uninstalling Sunny Explorer
9.1 Notes
This section describes how to uninstall Sunny Explorer under Windows XP and Windows Vista. Read
the section which is relevant to the operating system of your computer.
9.1.1 Uninstalling Sunny Explorer in Windows XP
1. Under Windows, select "Start > Settings > Control Panel > Software".
2. Select "Sunny Explorer" from the list, and click [Delete].
☑ Sunny Explorer will be uninstalled from your computer.
☑ Sunny Explorer is uninstalled.
9.1.2 Uninstalling Sunny Explorer in Windows Vista
1. Under Windows, select "Start > Computer".
☑The "My computer/Computer" window opens.
2. Select "Uninstall or change program".
☑The "Uninstall or change program" window opens.
3. Select "Sunny Explorer" from the list, and click [uninstall/change].
☑ Sunny Explorer will be uninstalled from your computer.
☑ Sunny Explorer is uninstalled.
9.1.3 Uninstalling Sunny Explorer in Windows 7
1. Under Windows, select "Start > Computer".
☑The "My computer/Computer" window opens.
2. Select "Uninstall or change program".
☑The "Uninstall or change program" window opens.
3. Select "Sunny Explorer" from the list, and click [uninstall/change].
☑ Sunny Explorer will be uninstalled from your computer.
☑ Sunny Explorer is uninstalled.
SMA Solar Technology AG Failure Search
User Manual ExplorerSW12-BEN104013 49
10 Failure Search
Bluetooth connection
No. Problem Cause and solution
1 System search
Connection to the Bluetooth
plant failed.
• The connection to the Bluetooth plant is too weak.
– Reduce the distance to the devices and try to
reconnect.
• There are already 4 masters connected to the
Bluetooth plant.
– Remove one master and try to reconnect.
• There are already 2 participators connected to the
device through which you want to connect to the
Bluetooth plant.
– Select another device or remove another
communication device, and try to reconnect.
2 System search
The displayed device names
and NetIDs are not current.
• Depending on the Bluetooth stack in use, it is
possible that changes to the NetID or the device
name are not correctly recognized at an inverter.
– Proceed as follows:
1. If present, close the Bluetooth stick software.
2. Briefly remove and reinsert the Bluetooth stick.
3. If required, start the Bluetooth stick software.
4. Carry out system search in Sunny Explorer again.
3 System search
The device address is displayed,
but the device name is not
displayed.
• Sunny Explorer has not finished reading the device
name from the device.
– Select "Repeat search" so that Sunny Explorer
updates the device name.
4 Inverter is not accessible
After setting parameters for
communication via Bluetooth,
the inverter is not accessible for
a longer period.
• When setting parameters that regulate the
Bluetooth connection (e.g. parameters for the
transmitting power and country parameters), the
communication via Bluetooth is interrupted for some
time because the inverter is carrying out a reboot of
the communication interface.
– Wait until the inverter has completed a restart.
The inverter is then accessible again.
Failure Search SMA Solar Technology AG
50 ExplorerSW12-BEN104013 User Manual
User interface display
Sunny Explorer reads the data directly from connected devices so that you can view inspect current
data on the user interface. Depending on the size of the PV plant, displaying the data can take some
time.
No. Problem Cause and solution
5 User interface
The user interface is not being
displayed properly.
• Occasionally, display errors may arise on the user
interface (e.g. defective layout, white screen).
– Push the F5 key to have Sunny Explorer update
the user interface.
6 Performance diagram
The performance diagram has
gaps.
• The transmission of device data is not yet complete.
– Wait until the transmission of device data has
been fully completed.
7 Performance diagram
The performance diagram is not
updated.
• Updating the performance diagram can take up to
30 seconds. Device data is directly read out by the
connected devices. Depending on the
communication hierarchy, reading out the data can
take some time.
– Wait until the data is fully uploaded.
8 No monthly and yearly
energy values
In inverters with SMA Bluetooth
Piggy-Back upgrade, no monthly
and yearly energy values are
displayed.
• You have an inverter with an SMA Bluetooth Piggy-
Back upgrade with a software version below
02.00.00.R. Configuring parameters and graphic
display of monthly and yearly energy values is not
supported.
– Update the Bluetooth Piggy-Back (see
7.8”Updating a Device” (page45).
SMA Solar Technology AG Failure Search
User Manual ExplorerSW12-BEN104013 51
General
No. Problem Cause and solution
9 Sunny Explorer will not start • In some cases, Sunny Explorer will not start when
Sunny Explorer did not shut down properly because
the computer was in standby mode.
–Quit Sunny Explorer manually using the
Windows Task Manager. You can then restart
Sunny Explorer.
10 Unknown device
in plant tree
An unknown inverter
is displayed in the
plant tree.
• The system tree shows all devices which share the
same NetID. If a PV plant with an SMA Bluetooth
using the same NetID is located in the vicinity, the
devices of this plant will also display in your plant in
Sunny Explorer.
– Request a free NetID and set the free NetID in
your devices as described in the respective
manuals.
11 Own inverter as
unknown device
in plant tree
Own inverter with
integrated Bluetooth is
displayed as an unknown
device.
• An old version of the software package is installed
on this inverter with integrated Bluetooth.
– Update the software package version of your
inverter to version 2.0 or higher or use Sunny
Data Control to read out the inverter.
12 Own inverter as
unknown device
in plant tree
Even though the
plant password was entered
correctly, some of your own
devices are displayed as an
unknown device in the plant
tree.
• Packages were lost during data transmission, which
caused Sunny Explorer to be unable to log in
properly with the devices.
– Log in again by selecting "Options > Change
user group" and logging in again under your
user group.
13 New inverter is missing in
plant tree
• Sunny Explorer constantly updates the system tree.
– Check the items below:
– The inverter has not been set to and put into
operation under the same NetID as your
plant. Set the inverter to your plant's NetID as
described in the inverter's manual.
– The connection may have been interrupted.
Retry setting up a connection. Select "Options
> Repeat establishment of connection".
Failure Search SMA Solar Technology AG
52 ExplorerSW12-BEN104013 User Manual
14 Plant password forgotten – If you have forgotten your plant password, you
can unlock the inverters by means of a Personal
Unlocking Key (PUK) (see section
5.2.4”Password forgotten” (page30)).
15 No Grid Guard
rights
You do not have Grid Guard
rights even though the Grid
Guard symbol is displayed.
• The inverters did not automatically return the Grid
Guard right after 10 hours. The Grid Guard right no
longer exists, but the symbol is still being displayed
in error.
– Enter the Grid Guard code as described in
Section7.3”Entering SMA Grid Guard Code”
(page43).
16 Grid Guard mode
The symbol for Grid
Guard mode is no longer being
displayed.
• If an installer has logged into Grid Guard mode, the
inverters automatically reset the Grid Guard mode
after 10 hours to avoid unauthorized access. You
can also exit Grid Guard Modus by closing Sunny
Explorer.
17 Changed parameters were
adopted for only 1 device
class.
• Each device class has its own interface for
processing and storing settings. Sunny Explorer only
stores changes for the device class that is assigned
to a particular interface. Changes from other device
classes that are still open for processing will not be
saved.
– Save the changes made to one device class
before processing another device class.
18 Inputting parameters with a
smaller unit
• Sunny Explorer saves an entered value using the
unit that is specified next to the input field.
–If you wish to input values from a smaller or
larger unit, you must convert the value to the
specified unit. Sunny Explorer automatically
adapts the unit. Example: if you want to change
a parameter from 20 MWh to 900 kWh, you
must input 0.9. Sunny Explorer automatically
adapts the input unit and saves the parameter as
900 kWh.
No. Problem Cause and solution
SMA Solar Technology AG Failure Search
User Manual ExplorerSW12-BEN104013 53
19 Parameters can not be
processed
• You do not possess the necessary parameter rights.
– Change the user group.
• You have an inverter with an SMA Bluetooth Piggy-
Back upgrade with a software version below
02.00.00.R. Configuring parameters and graphic
display of monthly and yearly energy values is not
supported.
– Update the Bluetooth Piggy-Back (see
7.8”Updating a Device” (page45).
20 Events are not sorted
The events are not properly
sorted according to date and
time.
• Sunny Explorer sorts the events using the same
consecutive number that the device uses to store the
events. The advantage is that the events will always
be listed in the order in which they arose in the
device.
The events will only be sorted improperly if the time
or the date of the plant was changed (e.g., when
switching from summer to winter daylight savings
time).
21 Values are marked as out of
date even though they are
current.
Values are marked as
current even though they are
out of date.
• This problem may arise if the computer clock was
changed during Sunny Explorer operation.
– Restart Sunny Explorer.
No. Problem Cause and solution
Contact SMA Solar Technology AG
54 ExplorerSW12-BEN104013 User Manual
11 Contact
If you have technical problems with our products, please contact the SMA service line. We require
the following information in order to provide you with the necessary assistance:
• Sunny Explorer software version
• PV plant communication type
• Sunny Explorer report file
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Serviceline
Inverters: +49 561 9522 1499
Communication: +49 561 9522 2499
Fax: +49 561 9522 4699
E-Mail: Serviceline@SMA.de
SMA Solar Technology AG Legal Restrictions
User Manual ExplorerSW12-BEN104013 55
The information contained in this document is the property of SMA Solar Technology AG. Publishing its content, either partially or
in full, requires the written permission of SMA Solar Technology AG. Any internal company copying of the document for the
purposes of evaluating the product or its correct implementation is allowed and does not require permission.
Exclusion of liability
The general terms and conditions of delivery of SMA Solar Technology AG shall apply.
The content of these documents is continually checked and amended, where necessary. However, discrepancies cannot be
excluded. No guarantee is made for the completeness of these documents. The latest version is available online at www.SMA.de
or from the usual sales channels.
Guarantee or liability claims for damages of any kind are excluded if they are caused by one or more of the following:
• Damages during transportation
• Improper or inappropriate use of the product
• Operating the product in an unintended environment
• Operating the product whilst ignoring relevant, statutory safety regulations in the deployment location
• Ignoring safety warnings and instructions contained in all documents relevant to the product
• Operating the product under incorrect safety or protection conditions
• Altering the product or supplied software without authority
• The product malfunctions due to operating attached or neighboring devices beyond statutory limit values
• In case of unforeseen calamity or force majeure
The use of supplied software produced by SMA Solar Technology AG is subject to the following conditions:
• SMA Solar Technology AG rejects any liability for direct or indirect damages arising from the use of software developed by
SMA Solar Technology AG. This also applies to the provision or non-provision of support activities.
• Supplied software not developed by SMA Solar Technology AG is subject to the respective licensing and liability agreements
of the manufacturer.
SMA Factory Warranty
The current guarantee conditions come enclosed with your device. These are also available online at www.SMA.de and can be
downloaded or are available on paper from the usual sales channels if required.
Trademarks
All trademarks are recognized even if these are not marked separately. Missing designations do not mean that a product or brand
is not a registered trademark.
The Bluetooth
®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by SMA
Solar Technology is under license.
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal
Germany
Tel. +49 561 9522-0
Fax +49 561 9522-100
www.SMA.de
E-Mail: info@SMA.de
© 2004 to 2010 SMA Solar Technology AG. All rights reserved
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