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TROUBLESHOOTING
Appliance not working
• Check the correct fitting of the wall plug. Check the socket by plugging in another appliance.
• In case of overheating the appliance switches-off automatically. In this case let it cool down
for 15 minutes.
• Check whether cable or plug show damage. If yes - do not operate the appliance!
The appliance does not seal the first edge of the cut-off plastic bag
• Check whether the cut side of the bag was positioned correctly
(according to paragraph „Vacuum sealing with plastic bags and rolls“).
Appliance does not create a complete vacuum inside the plastic bag
• For a correct sealing process the open end of the bag must completely extend into the
vacuum chamber.
• Check the sealing bar as well as the sealing gaskets for dirt.
Clean them and put them back into the correct position.
• Check the plastic bag for holes.
The appliance does not seal the bag correctly
• Should the sealing bar get too hot and the bag melt, open the cover and let the sealing bar
cool down for a few minutes.
• This appliance is produced in compliance with current safety standards. In the event of
overheating, the appliance gets switched-off automatically. Leave it to cool down for
15 minutes before starting the vacuum sealing procedure again.
Bag loses its vacuum after sealing
• Wrinkles, crumbs, grease or humidity can cause leaky spots at the sealing seam. Reopen
the bag, clean the upper part of the bag inside as well as the sealing bar. Then seal again.
• Check the bag for damage or holes. Padding out sharp edges of the contents using kitchen
paper is recommended.
Appliance does not create a complete vacuum inside the container
• Reposition one end of the connection hose into the hose port of the appliance and the
other end into the knob of the container’s lid.
• Do not fill the container completely but leave a space above of at least 3 cm.
• Remember that liquids must be allowed to cool (in the fridge to be sure) before being
vacuum-sealed.
• Check if the upper rim of the container or jar as well as the seal of the universal lid is
undamaged and clean. Clean the rim and the lid with a tepid moist cloth and start the
vacuum sealing process again.
• Ensure that the seals of the lids on the container or universal lids fit correctly and are
undamaged.
„Executive“ containers or universal lids lose their vacuum
• Check whether the arrow on the knob of the lid of the container and universal lid were
turned to “CLOSED” after the vacuum sealing process.
• Check whether the rim of the container/jar and the seal of the universal lid are undamaged
and clean. Clean them with a moist cloth and start vacuum sealing anew.
