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Operating and
installation instructions
Read the instructions prior to performing any task!
REMKO Smart-Control Touch
Remote control for heat pumps
0225-2020-05 Edition 2, en_GB
Quick guide
Translation of the original
Read these operating instructions carefully before commis-
sioning / using this device!
These instructions are an integral part of the system and must
always be kept near or on the device.
Subject to modifications; No liability accepted for errors or mis-
prints!
Table of contents
1 Safety and usage instructions............................................................................................................. 4
1.1 General safety notes....................................................................................................................... 4
1.2 Identification of notes...................................................................................................................... 4
1.3 Personnel qualifications.................................................................................................................. 4
1.4 Dangers of failure to observe the safety notes................................................................................ 4
1.5 Safety-conscious working............................................................................................................... 4
1.6 Safety notes for the operator........................................................................................................... 5
1.7 Safety notes for installation, maintenance and inspection.............................................................. 5
1.8 Unauthorised modification and changes......................................................................................... 5
1.9 Intended use................................................................................................................................... 5
1.10 Warranty........................................................................................................................................ 5
1.11 Transport and packaging............................................................................................................... 6
1.12 Environmental protection and recycling........................................................................................ 6
2 Technical data........................................................................................................................................ 7
3
Product description.............................................................................................................................. 8
4 Electrical wiring and interfaces........................................................................................................... 8
5 WLAN function...................................................................................................................................... 9
6 Assembly and installation.................................................................................................................. 15
7 Index..................................................................................................................................................... 20
3
1 Safety and
usage instructions
1.1 General safety notes
Carefully read the operating manual before com-
missioning the units for the first time. It contains
useful tips and notes such as hazard warnings to
prevent personal injury and material damage.
Failure to follow the directions in this manual not
only presents a danger to people, the environment
and the system itself, but will void any claims for
liability
.
Keep this operating manual and the refrigerant
data sheet near to the units.
1.2 Identification of notes
This section provides an overview of all important
safety aspects for proper protection of people and
safe and fault-free operation.The instructions and
safety notes contained within this manual must be
observed in order to prevent accidents, personal
injury and material damage.
Notes attached directly to the units must be
observed in their entirety and be kept in a fully
legible condition.
Safety notes in this manual are indicated by sym-
bols. Safety notes are introduced with signal words
which help to highlight the magnitude of the danger
in question.
DANGER!
Contact with live parts poses an immediate
danger of death due to electric shock. Damage
to the insulation or individual components may
pose a danger of death.
DANGER!
This combination of symbol and signal word
warns of a situation in which there is immediate
danger
, which if not avoided may be fatal or
cause serious injury.
WARNING!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may be fatal or cause
serious injury
.
CAUTION!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause injury or mate-
rial and environmental damage.
NOTICE!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause material and
environmental damage.
This symbol highlights useful tips and recom-
mendations as well as information for efficient
and fault-free operation.
1.3 Personnel qualifications
Personnel responsible for commissioning, opera-
tion, maintenance, inspection and installation must
be able to demonstrate that they hold a qualifica-
tion which proves their ability to undertake the
work.
1.4
Dangers of failure to observe
the safety notes
Failure to observe the safety notes may pose a risk
to people, the environment and the units. Failure to
observe the safety notes may void any claims for
damages.
In particular, failure to observe the safety notes
may pose the following risks:
n The failure of important unit functions.
n The failure of prescribed methods of mainte-
nance and repair
.
n Danger to people on account of electrical and
mechanical effects.
1.5 Safety-conscious working
The safety notes contained in this manual, the
existing national regulations concerning accident
prevention as well as any internal company
working, operating and safety regulations must be
observed.
REMKO Smart-Control Touch
4
1.6 Safety notes for the operator
The operational safety of the units and compo-
nents is only assured providing they are used as
intended and in a fully assembled state.
n The units and components may only be set up,
installed and maintained by qualified per-
sonnel.
n Protective covers (grille) over moving parts
must not be removed from units that are in
operation.
n Do not operate units or components with
obvious defects or signs of damage.
n Contact with certain unit parts or components
may lead to burns or injury
.
n The units and components must not be
exposed to any mechanical load, extreme
levels of humidity or extreme temperature.
n Spaces in which refrigerant can leak sufficient
to load and vent. Otherwise there is danger of
suffocation.
n All housing parts and device openings, e.g. air
inlets and outlets, must be free from foreign
objects, fluids or gases.
n The units must be inspected by a service tech-
nician at least once annually. Visual inspec-
tions and cleaning may be performed by the
operator when the units are disconnected from
the mains.
1.7 Safety notes for installation,
maintenance and inspection
n Appropriate hazard prevention measures must
be taken to prevent risks to people when per-
forming installation, repair
, maintenance or
cleaning work on the units.
n The setup, connection and operation of the
units and its components must be undertaken
in accordance with the usage and operating
conditions stipulated in this manual and comply
with all applicable regional regulations.
n Local regulations and laws such as Water
Ecology Act must be observed.
n The power supply should be adapted to the
requirements of the units.
n Units may only be mounted at the points pro-
vided for this purpose at the factory. The units
may only be secured or mounted on stable
structures, walls or floors.
n Mobile units must be set up securely on suit-
able surfaces and in an upright position. Sta-
tionary units must be permanently installed for
operation.
n The units and components should not be oper-
ated in areas where there is a heightened risk
of damage. Observe the minimum clearances.
n The units and components must be kept at an
adequate distance from flammable, explosive,
combustible, abrasive and dirty areas or
atmospheres.
n Safety devices must not be altered or
bypassed.
1.8
Unauthorised modification
and changes
Modifications or changes to units and components
are not permitted and may cause malfunctions.
Safety devices may not be modified or bypassed.
Original replacement parts and accessories
authorised by the manufactured ensure safety
. The
use of other parts may invalidate liability for
resulting consequences.
1.9 Intended use
The units are designed depending on the model
and equipment exclusively as a control unit for the
heat pump and the heating system.
Any different or additional use shall be classed as
non-intended use. The manufacturer/supplier
assumes no liability for damages arising from such
use. The user bears the sole risk in such cases.
Intended use also includes working in accordance
with the operating and installation instructions and
complying with the maintenance requirements.
Under no circumstances should the threshold
values specified in the technical data be exceeded.
1.10 Warranty
For warranty claims to be considered, it is essential
that the ordering party or its representative com-
plete and return the "certificate of warranty" to
REMKO GmbH & Co. KG at the time when the
units are purchased and commissioned.
The warranty conditions are detailed in the "Gen-
eral business and delivery conditions". Further-
more, only the parties to a contract can conclude
special agreements beyond these conditions. In
this case, contact your contractual partner in the
first instance.
5
1.11 Transport and packaging
The devices are supplied in a sturdy shipping con-
tainer or inside the heat pump casing. Please
check the equipment immediately upon delivery
and note any damage or missing parts on the
delivery and inform the shipper and your contrac-
tual partner
. For later complaints can not be guar-
anteed.
WARNING!
Plastic films and bags etc. are dangerous
toys for children!
Why:
- Leave packaging material are not around.
- Packaging material may not be accessible to
children!
1.12 Environmental protection
and recycling
Disposal of packaging
All products are packed for transport in environ-
mentally friendly materials. Make a valuable contri-
bution to reducing waste and sustaining raw mate-
rials. Only dispose of packaging at approved
collection points.
Disposal of equipment and components
Only recyclable materials are used in the manufac-
ture of the devices and components. Help protect
the environment by ensuring that the devices or
components (for example batteries) are not dis-
posed in household waste, but only in accordance
with local regulations and in an environmentally
safe manner
, e.g. using certified firms and recy-
cling specialists or at collection points.
REMKO Smart-Control Touch
6
2 Technical data
Series Smart Control Touch
Operating mode Remote control / controller
Power supply V +12 V DC
Enclosure class IP 30
Power consumption mW < 100
Max. cable length m 15
Recommended cable
mm
2
2 x 0.5
Dimensions
Height mm 150
Width mm 80
Depth mm 35
Environment
Ambient temperature °C 0-70
Air humidity % rH 0-95 (relative) non-condensing
Remote control EDP no. 248104
WLAN stick EDP no. 1121589
Ethernet adapter 248108
We reserve the right to make technical changes for the purpose of technical advancement.
7
3 Product description
Information about assembly and installation can be
found on the following pages of the operating
manual. Information on operating the REMKO
Smart Control T
ouch remote control can be found
in the "REMKO Smart-Control Touch" operating
manual. This remote control gives you options for
setting and querying the relevant parameters of the
REMKO heat pump at the user and expert levels.
All setting procedures overwrite the existing set-
tings on the heat pump controller. Either for a
defined heating circuit or parameters for the entire
system. The specific information for operating the
remote control at the "User" level can be found in
the "REMKO Smart Control Touch" manual. You
will find that operation is intuitive and logical. The
parameters relevant to specialists are enabled at
the "expert level" and are only intended for spe-
cialist personnel. It contains all the information
required for installation and commissioning of the
remote control by REMKO Service or the installer.
The remote control has the same parameters as
the regulation system in the heat pump. Assembly
should take place in a reference room such as the
living room where there is easy access. The
REMKO room sensor can be used to determine
the current room temperature and air humidity.
Since you have full access to all the parameters of
the installed heat pump via the remote control, it
cannot be used in so-called tenant mode. A WLAN
function is available via the installed WLAN stick as
standard. This gives you the option of connecting
your remote control to the in-house WiFi-enabled
router and your smartphone. A description of this
function can be found on the following pages.
The following examples for connecting the
REMKO remote control require software ver
-
sion 4.26. If the software is not up to date,
updating to software version 4.26 or later must
be carried out!
4 Electrical wiring and
interfaces
12V GND
802.11n
1
2
3
Fig. 1: Electrical wiring and interfaces
1
Network cable connection (LAN cable)
2
Power supply connection
(12V/GND)
For the surface-mounted installation, the trans-
former included in the scope of delivery is used for
the power supply (230V~ / 12V
). If the unit is
flush-mounted, a 12V direct current source must
be provided at the installation position.
3
WiFi receiver (WLAN stick)
The available WiFi receiver is required if a wireless
network connection is to be used.
REMKO Smart-Control Touch
8
5 WLAN function
Basic schema of the REMKO Smart Control
T
ouch
The power supply (+12V) of the controller can
also be established by the customer with an
external mains power supply
. Refer in this
regard to the technical data for the connection.
Setting up and installing the WLAN function can
be found in the corresponding operating instruc-
tions for the Smart-Control T
ouch controller.
Observe the separate controller instructions for
commissioning and programming the REMKO
Smart-Control T
ouch controller.
Basic schema of the Smart Control Touch with WLAN connection and remote control
Functions: Smart Control T
ouch connection of the heat pump to the customer’s WLAN router via WLAN and
remote control with WLAN function in the WLAN network of the router.
A: Heat pump I/O module
B: Smart Control Touch heat pump
C: Customer’s WLAN router with Internet connec-
tion
D: Remote control
1: Ethernet interface/patch cable (LAN cable)
2: Power supply: +12V, terminal B1/A1
3: 12V/GND connection to customer’s transformer
Connection of the Smart Control Touch controller to a customers WLAN router via a WLAN connection using
an additional remote control on the same WLAN network.
n The mains voltage (12V) for the remote control must be supplied by the customer!
9
Basic schema of the Smart Control Touch with WLAN connection and remote control
Smart Control regulation system connection via LAN cable (patch cable)
Functions: Smart Control T
ouch connection of the heat pump to the customer’s WLAN router via LAN cable
(patch cable) and remote control with WLAN connection in the WLAN network of the router.
A: Heat pump I/O module
B: Smart Control Touch heat pump
C: Customer’s WLAN router with Internet connec-
tion
D: Remote control
E: Ethernet adapter
F: WLAN stick (remove)
1: Ethernet interface/patch cable (LAN cable)
2: Power supply: +12V, terminal B1/A1
3: 12V/GND connection to customer’s transformer
Connection of the Smart Control Touch controller to a customers WLAN router via a LAN cable (patch cable)
is done by connecting the internal WLAN stick.
n An Ethernet adapter is required for the connection.
n The mains voltage (12V) for the remote control must be supplied by the customer!
REMKO Smart-Control Touch
10
Basic schema of the Smart Control Touch with LAN cable connection of the remote control
Smart Control regulation system connection via WLAN network of the router
Functions: Smart Control T
ouch connection of the heat pump to the customer’s WLAN router via LAN cable
in the network of the router and remote control connection via LAN cable (patch cable).
A: Heat pump I/O module
B: Smart Control Touch heat pump
C: Customer’s WLAN router with Internet connec-
tion
D: Remote control
E: RJ 45 connection
F: WLAN stick (remove)
1: Ethernet interface/patch cable (LAN cable)
2: Power supply: +12V, terminal B1/A1
3: 12V/GND connection to customer’s transformer
Connection of the Smart Control Touch remote control to a customers WLAN router via a LAN cable (patch
cable) is done via the RJ 45 interface. The WLAN stick must also be removed.
n The mains voltage (12V) for the remote control must be supplied by the customer!
11
Basic schema of the Smart Control regulation system with remote control and connection via LAN
cable (patch cable)
Functions: Smart Control Touch connection of the heat pump to the customers WLAN router via LAN cable
(patch cable) and remote control with LAN cable (patch cable) connection.
A: Heat pump I/O module
B: Smart Control Touch heat pump
C: Customer’s WLAN router with Internet connec-
tion
D: Remote control
E: Ethernet adapter
F: RJ 45 connection
G: WLAN stick (remove)
1: Ethernet interface/patch cable (LAN cable)
2: Power supply: +12V, terminal B1/A1
3: 12V/GND connection to customer’s transformer
Caution
Connection via the RJ 45 interface of the heat pump’s controller is not possible (already occupied).
Use the REMKO Ethernet adapter for this
n An Ethernet adapter is required for the connection
n The mains voltage (12V) for the remote control must be supplied by the customer!
REMKO Smart-Control Touch
12
Basic schema of the Smart Control regulation system with remote control and connection via LAN
cable (patch cable)
Functions: Smart Control Touch connection of the heat pump to the customers router via LAN cable (patch
cable) and remote control with LAN cable (patch cable) in conjunction with a customer
’s switch.
A: Heat pump I/O module
B: Smart Control Touch heat pump
C: Customer’s WLAN router with Internet connec-
tion
D: Customer’s switch
E: Remote control
F: Ethernet adapter
G: RJ 45 connection
H: WLAN stick (remove)
1: Ethernet interface/patch cable (LAN cable)
2: Power supply: +12V, terminal B1/A1
3: 12V/GND connection to customer’s transformer
13
Installation on mobile devices
To be able to use the WLAN function of the
REMKO heat pump, a connection must be estab-
lished with the WLAN-capable in-house router
.
This is only possible at the expert level. To do so,
touch the REMKO logo in the upper right corner of
the display.
After activating the expert level by touching the
corresponding REMKO logo, a password is
required. To enter the password at this level, use
"+/-" and then proceed to the next item with "Next".
Once you have finished entering the REMKO
default password "0321", confirm the input with
"OK".
Overview (user)
¯
Touch the REMKO logo
¯
Enter Expert password
¯
Overview (expert)
¯
Default settings
¯
Interfaces
¯
Network (USB)
Setting up the network
In the authentication parameter, now select the
appropriate parameter for your WLAN network.
Note that the REMKO Smart-Control T
ouch only
supports the WPA 2 encryption/security standard.
For this purpose you must know the name of your
WLAN network and the corresponding password.
Once you have selected, for example "WPA2 per-
sonnel", you must then enter the SSID (name of
the WLAN network).
Network (USB)
¯
Authentication
¯
WPA2 Personal
WPS Push Button
WPS Pin
SERVICE HOTSPOT
¯
e.g. WPA2 Personal
For authentication via the "WPS Push Button" the
internal house router must have a push button
function.
T
o select the "SSID" parameter, scroll down the
screen in the "Network" level.
Then enter the name of your network and the
password. When doing so you can choose
between upper and lower case letters, numbers or
special characters such as ?/&/%. To do so, press
the "Selection" icon multiple times. Select "Next" to
proceed to the next letter or number for entry. The
"Delete" icon removes incorrectly stored entries.
Network (USB)
¯
SSID
¯
Selection
Enter network name
Enter password
Once you have entered the network name or pass-
word correctly
, confirm the input with the "OK" icon.
Touching the "Cancel" icon completely cancels the
entry.
REMKO Smart-Control Touch
14
Once all parameters for your WLAN network have
been correctly saved, the heat pump will connect
with your network. Y
ou can check this via the "Net-
work USB" parameter. "Connect" must be dis-
played here (if all data is correct). To view the heat
pump data on a smartphone, tablet or laptop,
make a note of the IP address that comes after the
identifier "connected".
Overview (expert)
¯
Information
¯
Basic information
¯
Network (USB)
connected (IP address)
WLAN function
After the parameters described above have been
set, activation is complete. T
o return to the basic
display, exit the parameter level via the arrow at
the top left or touch the "Overview" symbol.
To connect the REMKO Smart-Control Touch
with your router
, the WLAN network must be
received by the controller with sufficient signal
strength!
When you enter the IP address provided in your
web browser
, you access the basic display of your
heat pump controller. You now have the option of
controlling the relevant operating parameters for
the user and expert level of your REMKO heat
pump via a PC, laptop or smartphone.
This function is available to you constantly whilst
connected to the WLAN network of your own
router. Outside of your network, you have no fur-
ther access to the parameters of your controller.
If you require the option of accessing the parame-
ters of your controller outside of the actual WLAN
network, this is only possible with the REMKO
Smart-Web function.
This supplementary software can be additionally
ordered and installed on the Smart-Control Touch
controller.
Please observe the separate operating instructions
for the REMKO Smart-Web function in this regard.
6 Assembly and
installation
Surface-mounted installation
The surface-mounted installation can be carried
out as follows:
1. Pull through the aluminium frame fixed by
magnets and remove from the housing.
2. Release the grey lever of the terminal block
at the back of the touch display by pulling it
up and remove the ribbon cable.
15
3. Remove the four marked Phillips screws and
then pull the mounting plate together with the
electronics out of the surface-mounted
housing.
4. The surface-mounted housing can now be
mounted on a suitable surface with the aid of
the oblong holes provided. Then establish
the electrical wiring connection as described
in the chapter "Electrical connection".
5. Place the mounting plate together with the
electronics in the surface-mounted housing
and then screw it to the surface-mounted
housing using the four marked Phillips
screws.
6. Plug the ribbon cable with the blue marking
upwards into the terminal block at the back of
the display and fix it with the grey lever
.
REMKO Smart-Control Touch
16
7. Place the aluminium frame in front of the
mounting plate using the magnets.
Flush-mounted installation
For the flush-mounted installation, a double socket
with the following dimensions must be provided at
the desired installation position.
Fig. 2: Double socket
A 12V direct current source is required for the
flush-mounted installation. A flush-mounted
power supply unit is available under article
number 1613262.
17
The flush-mounted installation can be carried out
as follows:
1. Pull through the aluminium frame fixed by
magnets and remove from the housing.
2. Release the grey lever of the terminal block
at the back of the touch display by pulling it
up and remove the ribbon cable.
3. Remove the four marked Phillips screws and
then pull the mounting plate together with the
electronics out of the surface-mounted
housing.
4. The flush-mounted casing can now be
attached to the intended installation position.
Then connect the electrical wiring as
described in the chapter "Electrical connec-
tion".
REMKO Smart-Control Touch
18
5. Place the mounting plate together with the
electronics in the surface-mounted housing
and then screw it to the surface-mounted
housing using the four marked Phillips
screws.
6. Plug the ribbon cable with the blue marking
upwards into the terminal block at the back of
the display and fix it with the grey lever
.
7. Place the aluminium frame in front of the
mounting plate using the magnets.
19
7 Index
A
Assembly ............................. 15
D
Disposal of equipment .....................6
E
Electrical wiring .......................... 8
Environmental protection ...................6
F
Flush-mounted installation ................ 17
I
Intended use ............................ 5
Interfaces .............................. 8
P
Product description ....................... 8
S
Safety
Dangers of failure to observe the safety
notes ............................... 4
General ............................. 4
Identification of notes ................... 4
Notes for inspection .................... 5
Notes for installation ....................5
Notes for maintenance .................. 5
Personnel qualifications ................. 4
Safety notes for the operator ............. 5
Safety-conscious working ................4
Unauthorised modification ...............5
Unauthorised replacement part manufacture
. 5
Setting up the network ................... 14
Surface-mounted installation ...............15
T
Technical data ........................... 7
W
Warranty ............................... 5
WLAN function ......................... 14
REMKO Smart-Control Touch
20
21
REMKO QUALITY WITH SYSTEMS
Air-Conditioning | Heating | New Energies
Telephone +49 (0) 5232 606-0
Telefax +49 (0) 5232 606-260
E-mail info@remko.de
URL www.remko.de
REMKO GmbH & Co. KG
Klima- und Wärmetechnik
Im Seelenkamp 12
32791 Lage
Hotline within Germany
+49 (0) 5232 6 06-0
Hotline International
+49 (0) 5232 606-130
We reserve the right to make technical changes, and provide no guarantee as to the accuracy of this data!
8

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