Polycom®!VVX®!400!and!410!Business!Media!Phones!User!Guide!
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Updating Paging Group Subscriptions
Note: Your administrator manages the Paging Group(s) that you are subscribed to via 8x8
Account Manager.
By default, you’re subscribed to Paging Groups 1, 24, and 25. This means that you can send
pages to and receive pages sent to these groups. Your administrator can change which groups
you’re subscribed to. However, you can’t disable your subscriptions to Paging Groups 24 and
25.
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Allowing Pages to Play During Active Calls
The Accept While Busy option determines what happens when you’re in a call and receive a
page. If you enable the option, a page will interrupt telephone calls and you’ll hear the audio of
both the telephone call and the page. If you disable the option, the incoming page will be held in
a Pending state—it won’t disrupt the telephone call, and you won’t hear the page. To hear the
page, tap the page and press Accept (the telephone call will automatically be held). Or, hold or
end the telephone call.
To allow or disallow pages to play during an active call:
1 Select Settings from Home view, and select Basic > Preferences >
Paging/PTT Configuration > Group Paging.
2 From the Group Paging Configuration screen, scroll to Accept While Busy, and enable or
disable the setting.
The default setting is Disabled. When enabled, your phone will accept and play pages
while you’re in an active call. When disabled, your phone won’t play pages while you’re in
a call, but will hold them as Pending instead.
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Changing Your Password
You can change your password from any phone that you’re currently logged in to.
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By default, user passwords are factory preset to the numerals 123. Polycom recommends
that you change your password when you first log in to a phone. Your user credentials are
managed only by your administrator, meaning you can’t change them yourself.