Chapter!3:!Using!Advanced!Features!
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Receiving'Pages'When'You’re'Not'in'an'Active'Call'
If you receive a page and you’re not in an active call, the page immediately plays, regardless of
the paging priority.
While a page plays, you can:
• Hold the page.
• End the page. This ends the page at your phone only.
• Place a new call.
Receiving'Pages'During'Active'Calls'
How you handle a page when you’re in an active call depends on the page priority and if you’re
allowed to receive a page when you’re in an active call.
If the page is a Normal page:
• If your phone is allowed to receive pages during active calls, the page immediately plays.
You’ll hear both the original call and the page. To hear only the page, hold or end the call.
• If your phone isn’t allowed to receive pages during active calls, the page displays as a
Pending page. To listen to the page, select the page, and press Accept. Or, hold or end
the call.
If page is a Priority or Emergency page, the page immediately plays. You’ll hear both the
original call and the page. To hear just the page, hold or end the call.
Adjusting the Volume of Pages
You can adjust the volume of pages while they play. During a page, press one of the Volume
keys, , to raise or lower the page volume.
If you adjust the volume of a non-emergency page, your phone will use the adjusted volume for
subsequent non-emergency pages. However, only your system administrator can change the
volume of an Emergency page.
Changing Where Pages are Played
While you send a page, you can pick up the handset, or press or and continue
speaking. You can also press to mute your audio so that the people receiving your page
won’t hear anything. This behavior is similar to a phone call.
When you receive a page, the page is always played through the phone’s speakerphone—you
can’t play it through your handset or headset.
Updating the Default Paging Group
Note: Your administrator manages the Paging Group(s) that you are subscribed to via 8x8
Account Manager.
