10 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems
continue, please contact your local customer support hot-line. See your
registration card for help line contact details.
Symptom Problem Solution
I receive an error
message when I am
installing “PDC 1075
Camera Driver”
“PDC 1075 Camera Driver”
does not load.
I receive a message no
image to download when
I try to upload images to
my computer.
Connection failure. Check all cable connections are
secured.
Shut down all other applications
and attempt to reinstall the
driver.
Check the USB controller in your
BIOS if it is activated. If this does
not work contact your national
customer support representative.
My CD Installation wizard
does not work.
The auto installation le is
switched to off or The CD-
ROM is disconnected.
Go to the computer desktop.
Right click on “My Computer”.
Click “Properties”. Select
“Device Manager”. Double
click on “CD _ ROM”, double
click on “CD-R (normally the
manufacturer’s name. Click
on “Settings”. Ensure both
“Auto insert notication” and
“disconnect” are selected. If
you change the settings the
computer will ask you to restart
your PC. Click “Yes”.
Camera cannot power on
or
Low battery icon appears
Low battery level
or
Battery is exhausted.
Recharge the battery.
Camera suddenly powers
off
Auto Power Off Function activated
or
Battery is exhausted.
Turn on the camera
or
recharge the battery.
Incorrect Driver Type. Set the camera’s “Driver Type” to
“Mass Storage”.
Image is not recorded
when the shutter button
is pressed.
Camera is turned off
or
Flash unit is being charged
or
Memory is full.
Turn the camera on
or
Wait until ash charging nishes
or
Delete images you no longer need,
or use another memory card.
