Problem Cause/solution
Caller information is not
announced.
RTo use the Talking Caller ID feature, store the name and
phone number in the phonebook (page 18).
RThe handset ringer volume is turned off. Adjust it (page 15, 23).
RThe Talking Caller ID feature is turned off. Turn it on (page 23).
RDepending on the number of rings setting, the answering
system may answer calls before announcing the caller
information. Select a different setting (page 46).
Time on the unit has
shifted.
RIncorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 23).
SMS (Short Message Service)
Problem Cause/solution
The SMS message
centre number is logged
in the caller list and the
message is not received.
RSomeone tried to send you a message while SMS is turned off.
Turn it on (page 36).
I cannot send or receive
SMS messages.
RYou have not subscribed to the appropriate service. Contact
your service provider/telephone company.
RThe SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 36).
RMessage transmission was interrupted. Wait until the message
has been sent before using other telephone functions.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
“FD” is displayed. RThe unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 36).
“FE” is displayed. RAn error occurred while sending the message. Try again.
“E0” is displayed. RYour phone number is permanently withheld or you have not
subscribed to the appropriate service. Contact your service
provider/telephone company.
Answering system
Problem Cause/solution
The unit does not record
new messages.
RThe answering system is turned off. Turn it on (page 40).
RThe message memory is full. Erase unwanted messages
(page 42).
RThe recording time is set to “Greeting Only”. Change the
setting (page 46).
RIf you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 46).
54 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
