Display message Cause/solution
Use
rechargeable
battery.
RA wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 3, 7.
You must first
subscribe
to Caller ID.
RYou must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem Cause/solution
The handset does not turn
on even after installing
charged batteries.
RPlace the handset on the base unit or charger to turn on the
handset.
The unit does not work. RMake sure the batteries are installed correctly (page 10).
RFully charge the batteries (page 10).
RCheck the connections (page 10).
RUnplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
RThe handset has not been registered to the base unit. Register
the handset (page 32).
The handset display is
blank or dark.
RThe handset is in screen saver mode (page 13). Activate the
handset display again by:
– pressing MN when on a call.
– pressing MN at all other times.
R“LCD in charging” is set to “Off” while on charge.
Change the setting (page 24).
RThe handset is not turned on. Turn the power on (page 13).
I cannot hear a dial tone. RMake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
RThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
RDisconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 51
Useful Information
