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APPENDICES
TROUBLESHOOTING
If you experience trouble with the projector, refer to the following
information. If the problem persists, please contact your local reseller or
service centre.
PROBLEM No image appears on the screen
■ Ensure all the cables and power connections are correctly and securely connected
as described in the “Installation” section.
■ Ensure the pins of connectors are not crooked or broken.
■ Check if the projection lamp has been securely installed. Please refer to the
“Replacing the lamp” section.
■ Make sure you have removed the lens cap and the projector is switched on.
PROBLEM Partial, scrolling or incorrectly displayed image
■ Press the “Re-Sync” button on the Remote Control or the Control Panel.
■ If you use a PC:
If the resolution of your computer is higher than 800 x 600.
Follow the steps outlined below to reset the resolution.
For Windows 3.x:
1
In the Windows Program Manager, click the “Windows Setup” icon in the
Main group.
2 Verify that your display resolution setting is less than or equal to 800 x 600.
For Windows 95,98,2000,XP:
1
Open “My Computer” icon, the “Control Panel” folder, and then double click
on the “Display” icon.
2 Select the “Setting” tab.
3 In the “Desktop Area” you will find the resolution setting. Verify that the
resolution setting is less than or equal to 800 x 600 resolution.
If the projector is still not projecting the whole image, you will also need to
change the monitor display you are using. Refer to the following steps.
4 Follow the above steps 1-2. Click on the “Advanced Properties” button.
5 Select the “Change” button under the “Monitor” tab than or equal to 800 x
600.
6 Click on “Show all devices”. Then select “Standard monitor types” under the
“Manufacturers” box ; choose the resolution mode you need under the
“Models” box.
7 Verify that the resolution setting of the monitor display is less than or equal
to 800 x 600.
If you are using a Notebook PC:
1
You are required to implement the above steps of resolution setting of the
computer first.
2 Switch the Notebook PC display to the “external display only” or “CRT only”
mode.
If you experience difficulty in changing resolutions or your monitor freezes,
restart all the equipment and the projector.
