The current status of all linked devices can be viewed together in the LINKED DEVICES INFO screen which can be
found from the Main Menu.
Myenergi devices uses an 868MHz / 915Mhz wireless link to communicate with each other. Although this is usually
more effective at passing through walls than a standard WiFi signal, radio communication can be affected by many
factors such as:
• the distance between the devices
• the thickness of any walls that the signal has
to pass through
• wall construction and insulation materials
• large metal objects such as washing
machines, fridges, sinks and baths
• mirrors
• electronic products such as televisions
• other wireless devices operating on the same
radio frequency
Please consider the position of your myenergi devices carefully to ensure that they operate as planned.
Although the devices work in the majority of installations and our technical support team are available to provide help
in setting up your system, we cannot guarantee the performance where circumstances beyond our control affect the
performance of the wireless link.
If you have any concerns about the wireless performance then we would be pleased to answer your questions, but
please consider that if a WiFi signal works OK then there is a very high probability that the myenergi devices will also
work without any issues.
