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3. CONTACT INFORMATION
For CUSTOMER Service within the United States and Canada:
1-800-351-3737 or customersupport@lifefitness.com
Please call Monday through Friday from 7:00 a.m. to 6:00 p.m. Central Standard Time, and tell them your name, ad-
dress, and serial number of your Product. They will tell you how to get a replacement part, or if necessary, arrange for
service where your Product is located or advise you on how and where to ship the Product for service.
Before shipping:
1. Obtain a Return Authorization Number (RA#) from Customer Support Services
2. Securely pack your Product (use the original shipping carton, if possible)
3. Write the RA# on the outside of the carton
4. Insure the Product
5. Include a letter explaining the defect or problem and a copy of your proof of purchase if you believe the
service is covered by warranty.
Return address:
Life Fitness World Headquarters
Attn: CSS Help Desk
Columbia Centre III - 9525 West Bryn Mawr Avenue
Rosemont, IL 60018
For Product Service Internationally see contact information listed on page 1 of this manual.
