Incorrect language appears on the display.........................................................................................................................121
Power button is not lit ................................................................................................................................................................121
Software does not install............................................................................................................................................................122
Page does not print......................................................................................................................................................................123
Solving printer communication problems..........................................................................................................................124
Understanding Warning levels ................................................................................................................................................125
Removing and reinstalling the software..............................................................................................................................125
Enabling the USB port.................................................................................................................................................................125
Print troubleshooting......................................................................................................................................................126
Improving print quality ..............................................................................................................................................................126
Poor text and graphic quality...................................................................................................................................................127
Poor quality at the edges of the page...................................................................................................................................128
Print speed is slow........................................................................................................................................................................129
Partial document or photo prints...........................................................................................................................................129
Photo smudges..............................................................................................................................................................................130
Checking the print cartridges...................................................................................................................................................130
Ink levels seem incorrect............................................................................................................................................................130
Ink levels seem to go down too quickly ...............................................................................................................................131
A blank or incorrect page prints..............................................................................................................................................131
Characters on printout are missing or unexpected .........................................................................................................131
Colors on printout are faded or differ from colors on the screen ...............................................................................132
Copied item does not match the original item..................................................................................................................132
Glossy photo paper or transparencies stick together .....................................................................................................133
Page prints with different fonts...............................................................................................................................................133
Print is too dark or smudged ....................................................................................................................................................134
Printed characters are improperly formed or are not aligned correctly...................................................................134
Printouts have alternating bands of light and dark print...............................................................................................135
Transparencies or photos contain white lines ...................................................................................................................135
Vertical straight lines are not smooth ...................................................................................................................................135
White lines appear in graphics or solid black areas .........................................................................................................136
Checking the printer status.......................................................................................................................................................136
Settings are not saved.................................................................................................................................................................137
Checking printer readiness .......................................................................................................................................................137
Checking the Spool Settings for banner printing.............................................................................................................138
Resolving font problems............................................................................................................................................................138
Printer is busy printing another job.......................................................................................................................................138
Ready or Busy Printing is listed as the status......................................................................................................................139
Printing a test page......................................................................................................................................................................139
Test page does not print............................................................................................................................................................140
Checking external devices.........................................................................................................................................................141
Removing an external print server.........................................................................................................................................141
Cable is not connected, is loose, or is damaged................................................................................................................141
Printer is plugged in but does not print...............................................................................................................................142
Printer is trying to print to File.................................................................................................................................................142
Printer cannot communicate with computers over peer-to-peer network ............................................................142
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