I can't setup or see multiple cameras
• You can only setup and view multiple cameras at once in Internet Explorer
• Check that all of your cameras have unique IP addresses
• Check that they have all been setup correctly in Settings > Multi-Device Settings
How can I turn off the flashing green light?
• Go to http://ipaddress:port/set_misc.cgi?led_mode=2 in your browser. (To turn the light back on,
change led_mode=2 to led_mode=0)
How do I setup motion detection?
If you want to save images when motion detection is activated, the best idea is to set up an email account which all
images are sent to. That way, you can organise the images in an online account, then download them to your
computer through an application such as outlook or thunderbird. Once you have an email address, do the following:
• Log into the IP camera portal in your browser, then go to the settings section.
• Go to Mail Service Settings, and add a Sender address and any Receiving addresses you want.
• Add the SMTP Server, Port and Security Protocol settings as advised by your email provider.
(If you don't have them, you can request them from the provider or find them on Google, as they are generally
available online.)
• Tick 'Need Authentication' and input your email username and password.
• Click 'Test' to ensure the email settings are set and emails will send properly.
• Go to 'Alarm Service Settings' and enable motion detection.
• Change the sensibility as required, then tick 'Send Mail on Alarm and 'Upload Image on Alarm'.
• Submit your settings, then wait for the camera to reboot.
• Test the motion detection and alter the sensitivity as required.
My videos aren't saving in Internet Explorer.
The videos may be missing due to a security feature of Internet Explorer in Windows Vista, 7 and 8.
It applies to sites that haven't been trusted by the browser. To fix this:
• Log in to your main IP camera page.
• Go to Settings > Internet Options > Security > Trusted Sites
• Click on the 'Sites' button in this section. The website tool box should already be filled with the IP camera
address.
• Click add.
Internet Explorer should now trust the site and you can save videos without any further issue.
