10
troubleshooting guide
Problem Cause Solution
The processor will not operate. No Power. Check processor is plugged in.
No power/indicator light not lit.
Bowl not fitted to power unit correctly. Check bowl is located correctly and
the handle is situated towards the
right hand side.
Bowl lid not locked on correctly. Check that the lid interlock is
located correctly into the handle
area.
The processor will not work
if the bowl and lid are fitted
incorrectly.
Eco function operating. Press either the Auto Button or turn
speed control on, then return to ‘O’
to switch off Eco function.
If none of the above check the
fuse/circuit breaker in your home.
Blender will not operate. Blender not locked on correctly. The blender will not operate if
fitted incorrectly to the interlock.
Blender not assembled correctly. Check blade unit is fully tightened
into the goblet.
Processor stops or slows Overload protection operated. Switch off, unplug and allow the
during processing. Processor overloaded or overheated during appliance to cool down for
operation. approximately 15 minutes.
Maximum capacity exceeded. Refer to the speed chart for
maximum capacities to process.
Power On light flashing rapidly. Normal operation. Check interlocks are engaged
The light will flash if the bowl, lid or blender are correctly.
not fitted to the power unit or not locked in
place correctly.
Power On light flashing slowly. Normal operation.
Food processor left plugged in for over 30 minutes Press either the Auto Button or turn
without being operated and gone into Eco mode. speed control on and then return to
‘O’ to switch off Eco function.
Auto and Power On light flashing. Normal operation. Check interlocks are engaged
The light will flash if the Auto selected but correctly or press the Auto button
interlocks not engaged. to switch off the Auto function.
Blender leaking from blade assembly base. Seal missing. Check seal is fitted correctly and
Seal incorrectly fitted. not damaged. To obtain a
Seal damaged. replacement seal see “service &
customer care”.
Blender seal missing from blade unit when The seal is packed pre-fitted to the blade unit. Unscrew goblet and check that
removed from packaging. seal is fitted to blade unit.
To obtain a replacement seal see
“service & customer care”.
Poor performance of tools/attachments. Refer to hints in relevant “using the attachment” section. Check attachments are
assembled correctly.
