Symptoms Cause Action
The cut result is not satisfac-
tory.
The product operates for a short period. Increase the operation time. Refer to
Schedule on page 24
.
The work area is too large. Set a limit to the work area, or extend
the operation time. Refer to
Schedule on
page 24
.
Blunt blades. Replace all the blades. Refer to
To re-
place the blades on the blade disc on
page 34
.
Long grass in relation to the set cutting
height.
Increase the cutting height and then de-
crease it when the grass is shorter.
Collection of grass on the blade disc or
around the motor shaft.
Remove the collection of grass and clean
the product. Refer to
To clean the cutting
deck and blade discs on page 33
.
The cutting deck is not calibrated. Speak to your authorized service center.
The product is in the charging
station but does not charge
the battery.
The product is not connected to the
charging station.
Make a pairing operation to connect the
charging station and the product.
The charging station does not charge. Disconnect and connect the mains cable
to the charging station to restart it and to
automatically start the charging.
You cannot connect with the
product with an additional
mobile device.
Only one mobile device can be connec-
ted to the product with Bluetooth® at the
same time.
Close the Automower® Connect app in
all other connected devices. If the prob-
lem stays, set the connected mobile de-
vice to OFF and start it again. If the prob-
lem stays, speak to your dealer.
There was cellular connec-
tion before, but there is no
cellular connection at this
time.
There is a problem with the cellular con-
nection.
• Make sure that you have cellular
coverage in the area.
•Disable Automower® Connect in
the app and enable it again. Wait
1 hour and try again.
• Restart the product.
• If a new firmware is available in the
app, install it to make sure that you
have the newest firmware.
• Make sure that you have the new-
est version of the Husqvarna Fleet
Services™ app and the Automow-
er® Connect app installed.
• If the problem stays, speak to your
dealer.
1691 - 006 - 09.01.2023 Troubleshooting - 45
