7.5 Symptoms
If the product does not operate correctly, refer to the symptoms table below.
Symptoms Cause Action
The product cannot go into
the charging station.
The charging station is not put on a level
surface.
Put the charging station on level surface.
Refer to
To examine where to put the
charging station on page 13
.
The charging station is put too far from
the work area.
Make a new work area or move the
charging station.
The product operates at the
incorrect time.
The time and date of the product must be
set.
Set the time and date. Refer to
Time &
date on page 25
.
The time and date of the product is not
set correctly.
The start and stop time for operating are
incorrect.
Change the schedule settings. Refer to
Schedule on page 24
.
There is vibration in the prod-
uct.
The cutting system is not in balance be-
cause of damaged blades.
Examine the blades and screws and re-
place them if it is necessary. Refer to
Re-
placement of the blades and blade discs
on page 33
.
The cutting system is not in balance be-
cause of too many blades in the same
position.
Make sure that only 1 blade is attached
to each screw.
Blades of different thickness are installed
on the product.
Examine if the blades are of different
thickness and replace the blades if nec-
essary.
The product operates, but the
blade disc does not rotate.
The product goes to the charging station. Usual operation for the product. The
blade disc does not rotate when the
product goes to the charging station.
The product operates for
shorter periods than usual
between charges.
Grass or other object causes a blockage
to the blade disc.
Remove and clean the blade disc. Refer
to
To clean the cutting deck and blade
discs on page 33
.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 35
.
The grass is high and thick. Increase the cutting height and then de-
crease it when the grass is shorter.
Operation and charging times
are shorter than usual.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 35
.
The product is parked for
hours in the charging station.
The product is parked because of the set
schedule setting, or because
Park until
further notice
is selected.
Change the schedule settings, or start
the product.
The product does not operate if the bat-
tery temperature is too high or too low.
The product starts to operate again when
the temperature is between the set limits
and the schedule settings lets the prod-
uct operate. Make sure that the charging
station is put in an area with protection
from the sun.
44 - Troubleshooting 1691 - 006 - 09.01.2023
