Message Cause Action
Too high battery current
The product has stopped because it has
operated on too high or thick grass or in
a too steep slope.
Put the product on a level surface with
short grass and start the product. If the
problem stays, speak to your authorized
service center.
Too high internal current
High internal power loss
High charging power loss
The contact between the charging plates
on the cutting deck and the contact
plates on the charging station is not
good.
Polish the charging plates on the cutting
deck and the contact plates on the charg-
ing station.
Temporary electronic or firmware prob-
lem in the product.
Start the product. If the problem stays,
speak to your authorized service center.
High internal temperature
The product has operated in too high
temperature, too high or thick grass, or
in too steep slopes.
Put the product in an area with protection
from the sun and wait. Put the product on
a level surface with short grass and start
the product. If the problem stays, speak
to your authorized service center.
High temperature in cutting
motor, right/center/left
Multiple reference stations
There is more than one reference station
near the work area. This can cause inter-
ference for the product from a different
reference station.
Speak to your approved servicing dealer
if the same problem occurs frequently.
Invalid firmware configuration
The firmware in the product is not upda-
ted.
Put the product in the charging station
and update the firmware. If the problem
stays, speak to your dealer.
7.3 Information and warning messages
The information messages in the table below are shown in the
Messages
menu in the Husqvarna Fleet Services™
app. Speak to your approved servicing dealer if the same message shows frequently.
Message Cause Action
Cutting system imbalance
The product senses vibrations in the cut-
ting disc.
Examine the blades and screws for dam-
ages and wear. Make sure that all blades
are correctly installed and that there is
only one blade attached in each position
on the blade disc.
Connectivity problem
Problem with the Automower® Connect
module.
Restart the product. Disable Automower®
Connect in the app and enable it again.
Wait 1 hour and try again. If the problem
stays, speak to your local approved serv-
icing dealer.
Wrong PIN code
An incorrect PIN code was entered. 5
tries are permitted, and the product is
then blocked for a period of time.
Enter the correct PIN code. If the PIN
code is incorrect, use the web address in
the app to send the PIN code to your reg-
istered e-mail address. If you have not
registered the e-mail address, speak to
your approved servicing dealer.
GPS navigation problem
Temporary electronic or firmware related
problem in the product.
Restart the product. If the problem stays,
speak to your approved servicing dealer.
Ultrasonic problem
The ultrasonic sensor is dirty or blocked. Clean the ultrasonic sensor.
Temporary electronic or firmware related
problem in the product.
Restart the product. If the problem stays,
speak to your approved servicing dealer.
46 - Troubleshooting 1691 - 007 - 22.12.2023
