Message Cause Action
Wrong PIN code
Wrong PIN code has been entered. Five at-
tempts are permitted, and the keypad is then
blocked for a period of time.
Enter the correct PIN code. If the PIN code is
incorrect, use the link in the app to send the
PIN code to your registered e-mail address.
If you have not registered the e-mail address,
contact your local Husqvarna representative.
No drive
Slipped
The product has got caught in something and
has been slipping.
Free the product and rectify the reason for
the lack of drive. If it is due to wet grass,
wait until the lawn has dried before using the
product.
The work area includes a steep slope. Steep slopes should be isolated. Refer to
To
put the boundary wire in a slope on page 15
.
The guide wire is not laid diagonally in the
slope.
Make sure that the guide wire is installed di-
agonally across the slope. Refer to
To make
a secondary area on page 16
.
Collision sensor
problem, front/rear
The drive wheels on the product are blocked. Free the product and correct the cause of
problem. If the problem stays, speak to your
authorized service technichian.
Alarm! Mower switch-
ed off
The alarm is activated because the product
had been switched off.
Adjust the security level in the
Security
menu. Refer to
To set the security level on
page 23
.
Alarm! Mower stop-
ped
The alarm is activated because the product
has been stopped.
Alarm! Mower lifted
The alarm is activated because the product
has been lifted.
Alarm! Mower tilted
The alarm is activated because the product
has been tilted.
Alarm! Mower was
moved
The alarm is activated because the product
has been lifted.
Charging station
blocked
The contact between the charging plates on
the product on the and contact plates on
the charging station may be poor and the
product has made a number of attempts to
charge.
Put the product in the charging station and
check that the charging plates and contact
plates make good contact.
An object is in the way of the product that
prevents it to enter the charging station.
Remove the object.
The charging station is tilted or bent. Put the baseplate on level ground.
The guide wire is not installed correctly. Check if the guide wire is installed accord-
ing to the instructions. Refer to
To install the
guide wire on page 19
.
Stuck in charging sta-
tion
There is an object in the way of the product
preventing it from leaving the charging sta-
tion.
Remove the object.
Charging system
problem
Incorrect type of battery. Use original batteries recommended by the
manufacturer.
Charging current too
high
Wrong or faulty power supply unit. Restart the product. If the problem stays
speak to your authorized service technician.
38 - Troubleshooting 1462 - 007 - 14.03.2022
