How do I restore a HUAWEI WiFi Q2 to its factory settings?
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Connect the router to the power supply and wait until the router completes the startup process. Use a needle or pin to
press the RESET button on the router for more than two seconds until the indicator light goes out. Wait for the router to
complete the restart process. When the indicator turns red, this indicates that the router has been restored to its factory
settings.
If the problem persists, restore the router to its factory settings and follow the instructions in this guide to reconnect the
cables and re-configure the router.
If the configured router has been factory reset, you need to configure it again. Then restore the other two routers to their
factory settings so that they can automatically connect to the configured router.
persists, your carrier may have bound the MAC address of the old router, resulting in the connection issue with the new
router. In this case, select RETRIEVE FROM OLD ROUTER, and follow the onscreen instructions. You can also contact your
carrier for assistance.
If the page prompts "Unable to retrieve configuration from old router", ensure that the power supply of the old router, and
the Ethernet cable connecting the WAN port of the old router to any port on the new router are all well connected, then
restart the old router and touch RETRY.
