Troubleshooting
Problem Cause Solution
The appliance does
not become hot
There is a connection
problem
Check the mains cord, the
plug and the wall socket
The appliance is not
switched on
Press on the on/o switch
The soleplate temperature
is too low
Set a higher temperature of
the soleplate
The appliance does
not produce steam
The appliance is not
switched on
Press on the on/o switch
The boiler has not yet
heated up
Wait a few moments until
the steam ready LED is o
The water tank may be
empty
Rell the water tank
You are not pressing the
steam trigger
Press the steam trigger
The soleplate temperature
is set to the maximum
It works but steam is not
visible as very hot and dry
Steam escapes from
the calc removal cap
when ironing
The calc removal valve is
not tightened enough
Switch o the appliance
and let it cool down.
Remove the calc removal
cap and tighten the valve
correctly
The anti-scale valve is
damaged
Contact your after sales
service
The empty water tank
LED is on
There is no more water in
the tank
Rell the water tank with
water
The soleplates
becomes dirty or
brown
There should be chemical
or additives in the water
used for ironing
Never use any chemical or
additives in the water.
Contact your after sales
service if the linen is still
dirty
The linen is still dirty Clean the soleplate with a
non-metallic sponge
Water stripes appear
on the textile
Your ironing board cover is
saturated in water
Change the cover or use a
mesh ironing board
Some scale deposit
appears on the
soleplate
Your boiler has not been
rinsed for a while
Follow the indications in the
appropriate chapter
GB
