Soluon S4 User Guide
BK738 Page 25
6. Any claims under this guarantee shall not be valid where the installation of the stove
does not conform to all required building regulations and other legislation in force at the
time of purchase and where flue draw readings have not been made to confirm a
suitability of the flue. The manufacturer’s decision as to whether this condition has been
satisfied shall be final.
7. The guarantee does not cover damage caused to the stove through careless handling
or misuse or neglect of the appliance (misuse and neglect being not following the
manufacturer’s instructions and user guides in relation to the stoves, including the use of
non-recommended fuels).
8. The following consumable service items are not covered by this guarantee:
• Firebox linings • Grate • Fuel retainer • Throat plate • Door/Door glass • Seals
9. The guarantee does not cover damage caused by storing or using the stove in a damp
environment, defects or faults caused by local conditions such as draught problems and
chimney defects or corrosion caused by condensation, damp or water ingress into the
flue, chimney or the surrounding of the stove.
10. The guarantee is only valid if the stove is serviced and checked annually by a suitably
qualified heating engineer, with documentation to be retained and produced in the event
of a claim being made.
11. The guarantee is only valid where any spare parts used are supplied by Hamlet
Stoves or an approved retailer / dealer. The use of spares other than those supplied by
Hamlet Stoves shall invalidate the guarantee. Parts can be purchased through an
approved dealer or directly from Arada Ltd, online at www.aradastovesandspares.com
12. The guarantee is not valid where any repairs or modifications have been made to the
stove which have been carried out by anyone other than Hamlet Stoves or its authorised
representatives or approved dealers.
13. All guarantee periods commence on the date of purchase and are non-transferable
and solely for the benefit of the original purchaser of the stove.
10.3 General
Our guarantee is offered as an addition to your statutory rights and will not effect your
statutory rights. You can obtain information about your legal rights from trading standards
office's or a citizens’ advice bureau.
This guarantee is applicable in the UK only and operates exclusively in accordance with
the laws of England and Wales.
If you believe your appliance is not working correctly or it has broken down, in the first
instance please contact your local retailer or installer for assistance.
