584575

HP PSC 1310 series Handleiding

71
Verklein
Vergroot
Pagina terug
1/78
Pagina verder
hp psc 1310 series
all-in-one
user guide
hp psc 1310 series
all-in-one
© Copyright 2004 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Portions Copyright © 1989-2003
Palomar Software Inc. The HP PSC
1310 Series includes printer driver
technology licensed from Palomar
Software, Inc. www.palomar.com
Copyright © 1999-2003 Apple
Computer, Inc.
Apple, the Apple logo, Mac, Mac
logo, Macintosh, and Mac OS are
trademarks of Apple Computer, Inc.,
registered in the U.S. and other
countries.
Publication number: Q5763-90152
First edition: February 2004
Windows
®
, Windows NT
®
, Windows
ME
®
, Windows XP
®
, and Windows
2000
®
are U.S.-registered trademarks
of Microsoft Corporation.
Intel
®
and Pentium
®
are registered
trademarks of Intel Corporation.
notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or
omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in this User Guide.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
• Governmental paper or
documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
•Governmental stamps:
-Postage stamps
- Food stamps
• Checks or drafts drawn on
Governmental agencies
• Paper currency, traveler’s checks,
or money orders
• Certificates of deposit
• Copyrighted works
safety information
Warning! To prevent fire
or shock hazard, do not
expose this product to
rain or any type of
moisture.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
Warning! Potential
shock hazard
1 Read and understand all
instructions in the Setup Poster.
2 Use only a grounded electrical
outlet when connecting the device
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3 Observe all warnings and
instructions marked on the
product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step
on or trip over the line cord, and
where the line cord will not be
damaged.
8 If the product does not operate
normally, see the online
Troubleshooting help.
9 No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
10 Use in a well-ventilated area.
Adobe and the Acrobat
logo are either
registered trademarks or
trademarks of Adobe
Systems Incorporated in
the United States and/or
other countries.
v
contents
1 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
front panel overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PictBridge camera port overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
front panel status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
use your hp psc with a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 load originals and load paper. . . . . . . . . . . . . . . . . . . . . . . . . . 11
load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
load an original photo on the glass . . . . . . . . . . . . . . . . . . . . . . . . . 12
load letter or A4 paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper 14
recommended papers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
load other types of paper in the paper tray . . . . . . . . . . . . . . . . . . . . 15
set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 print from a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
connect a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
print photos from your camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
perform special copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6 order supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order other supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8 get hp psc 1310 series support . . . . . . . . . . . . . . . . . . . . . . . . . 37
get support and other information from the Internet . . . . . . . . . . . . . . 37
hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
contents
hp psc 1310 series
vi
prepare your hp psc for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . .41
hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
9 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
returning your hp psc for service . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .46
10 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
environmental product stewardship program . . . . . . . . . . . . . . . . . . . .50
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
11 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . . .55
use hp instant share in five easy steps (Windows) . . . . . . . . . . . . . . . .55
send a photo or image using your hp psc (Macintosh) . . . . . . . . . . . . .57
why should I register with hp instant share (Windows)? . . . . . . . . . . . .58
12 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
operational troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
vii
get help
This User Guide contains information on using your HP psc and provides
additional troubleshooting assistance for the installation process. The User Guide
also contains information on how to order supplies and accessories, technical
specifications, support, and warranty information.
The table below lists additional sources of information for your HP psc.
help description
Setup Guide The Setup Poster provides instructions for setting up and configuring your
HP psc. Make sure you use the correct setup information for your
operating system (Windows or Macintosh).
HP Image Zone Help The HP Image Zone Help provides detailed information on using the
software for your HP psc.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, and click Help, then click
hp image zone help.
User Guide The User Guide you have in your hands contains information on using
your HP psc and provides additional troubleshooting assistance for the
installation process. The User Guide also contains information on how
to order supplies and accessories, technical specifications, support, and
warranty information.
Troubleshooting help To access troubleshooting information:
For Windows users: In the HP Director, click Help. Open the
Troubleshooting book in the HP Image Zone Help, then follow the links
to general troubleshooting as well as links to Troubleshooting help that
is specific to your HP psc. Troubleshooting is also available from the
Help button that appears on some error messages.
For Macintosh users: Open the Apple Help Viewer, click hp image zone
help, then click hp psc 1310 series.
There is also a Troubleshooting chapter available in this User Guide.
Internet help and
technical support
If you have Internet access, you can get more information from the
HP website at:
www.hp.com/support
The website also provides answers to frequently asked questions.
Readme file After you install your software, you can access the Readme file (if any)
from either the HP PSC 1310 Series CD-ROM or the HP PSC
1310 Series program folder. A Readme file contains late-breaking
information that does not appear in the User Guide or the online help.
hp psc 1310 seriesviii
Dialog-box help
(Windows only)
For Windows: Use one of the following ways to find information on a
specific feature:
• Right-click on the feature
• Select the feature and press F1
• Select the ? in the upper-right corner then click on the feature
help description
1
1
quick start
quick start
Your HP psc can be used for making copies and printing photos from a
PictBridge-compliant camera without turning on your computer. You can do more
with your HP psc by using the HP Director software that you installed on your
computer during the initial setup. The HP Director includes troubleshooting tips,
product-specific help, and enhanced copy, scan, and photo functionality. For
more information on the use of the HP Director, see use your hp psc with a
computer on page 6.
This section contains the following topics:
•front panel overview on page 1
• PictBridge camera port overview on page 3
• front panel status lights on page 3
• use your hp psc with a computer on page 6
front panel overview
Use the graphic and table below to become familiar with the front panel features
of your HP psc.
Note: The front panel cover must be attached to the HP psc by removing the
adhesive backing and placing the cover in the appropriate location. The
HP psc will not operate unless the front panel cover is attached properly. If
your HP psc is not operating properly, refer to the setup instructions for
information about attaching the front panel cover.
hp psc 1310 series
chapter 1
2
quick start
feature purpose
1 On/Resume: turns the HP psc on and off. Also, resumes a copy
or print job after a jam or other error. If the HP psc is in an error
state, you can turn it off by pressing On/Resume for 3 seconds.
Warning! When the HP psc is off, a minimal amount of
power is still supplied to the device. Unplug the power cord
to completely disconnect the power supply to the HP psc.
2 Check Paper: lights up to indicate the need to load paper or
remove a paper jam.
3 Check Print Cartridge: lights up to indicate the need to reinsert
or replace the print cartridge or close the print carriage access
door.
4 Cancel: stops a job or exits button settings.
5 Copies (1-9): changes the number of copies for a copy job.
6 Size: changes the copy image size to either 100% or Fit to Page.
7 Paper Type: changes the paper type to Plain or Photo.
8 Start Copy, Black: starts a black-and-white copy.
9 Start Copy, Color: starts a color copy.
10 Scan: starts a scan of an original from the glass.
1
2
3
4
6
8
9
10
5
7
user guide
quick start
3
quick start
PictBridge camera port overview
Your HP PSC supports the PictBridge standard. The PictBridge port allows you to
connect any PictBridge-compliant camera to the HP PSC with a USB cable and
print your photos without using the computer.
Note: Do not use this port to connect your HP PSC to your computer. Also,
do not connect any other USB device, such as a mouse, keyboard, or photo
card reader to this port.
For more information on printing from your PictBridge camera, see print from a
camera on page 17.
front panel status lights
Status lights on the front panel provide information about tasks that your HP psc
is currently performing or about maintenance tasks that you need to perform on
the device. For example, you can tell if the device is on or off, if it is processing
a black-and-white or color copy, if it is out of paper, or if there is a paper jam.
All status lights on the front panel are reset to the default display after two minutes
unless there is an error.
Review the graphic and the table on the next page to become familiar with the
front-panel status lights that provide information about tasks that your HP PSC is
currently performing.
black copy
area
color copy
area
on light
(green)
black copy
area
(backlight)
color copy
area
(backlight)
explanation what to do?
Light is off. Light is off. Light is off. Your HP PSC is turned off. Press the On/Resume
button to turn your
HP PSC on.
Light is on. Light is on. Light is on. Your HP PSC is turned on
and is ready for use.
Begin a scan, copy, or
print job from the front
panel or from the
software.
hp psc 1310 series
chapter 1
4
quick start
In addition to providing information about current tasks, the lights on the front
panel can also indicate error conditions.
Review the graphic and the table below to become familiar with the front-panel
status lights that provide information about error conditions that your HP PSC is
currently experiencing.
If the On light, Check Print Cartridge light, Check Paper light, and Start Copy,
Black and Start Copy, Color lights are all flashing, do the following:
1 Verify that the front-panel overlay is attached to the HP PSC.
2 Turn your HP PSC off and on by disconnecting the power cord and
reconnecting.
Light is
blinking.
Light is on. Light is on. Your HP PSC is processing
a print, scan, or
maintenance job.
Wait for your HP PSC to
finish processing the job.
Light is
blinking.
Light is
blinking.
Light is on. Your HP PSC is processing
a black-and-white copy
job.
Wait for your HP PSC to
finish processing the job.
Light is
blinking.
Light is on. Light is
blinking.
Your HP PSC is processing
a color copy job.
Wait for your HP PSC to
finish processing the job.
Blinks faster
for 3 seconds
and then
stays
illuminated.
Light is on
or blinking.
Light is on
or blinking.
Your HP PSC is busy doing
another task.
Wait for the current job
to be completed before
starting another job.
on light
(green)
black copy
area
(backlight)
color copy
area
(backlight)
explanation what to do?
On/Resume
Check Paper
Cancel
Check Print Cartridge
on light
(green)
check
paper
light
check print
cartridge
light
explanation what to do?
Rapid
blinking for
20
seconds.
Light is off. Light is off. The HP psc is trying to
scan and there is a
communication problem.
Verify that your computer is
on and is connected to the
HP psc. Verify that the
HP psc software is installed.
hp psc 1310 series
chapter 2
14
load originals & paper
load envelopes
Use the print feature of your word processing software to print to envelopes with
your HP PSC. Use envelopes for printing only; copying on to an envelope is not
recommended. Do not use shiny or embossed envelopes, or envelopes that have
clasps or windows. You can load the paper tray with one or multiple envelopes.
Note: Consult the help files in your word processing software for details on
how to format text for printing on envelopes.
1 Remove all paper from the paper tray.
2 Slide an envelope into the tray, with the envelope flap up and to the left
(print side down), until it stops. Do not force the envelope in too far.
3 Adjust the paper-width guide against the envelope.
Be careful not to bend the envelope.
Do not overload the paper tray when loading multiple envelopes. Make
sure the stack of envelopes is no higher than the top of the paper-width
guide.
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm)
photo paper
The following is the procedure for loading postcards, Hagaki cards, or 4 by 6
inch (10 by 15 cm) photo paper.
1 Remove all paper from the paper tray, and then slide a stack of cards into
the tray until it stops. Insert the short edge of the card into the HP psc first.
Make sure the print side faces down.
Note: If you are using photo paper with perforated tabs, load the photo
paper so that the tabs face out towards you.
2 Adjust the paper-width guide against the cards until it stops.
Make sure the cards fit within the tray. Do not overload it. The stack should
be no higher than the top of the paper-width guide.
user guide
load originals and load paper
15
load originals & paper
recommended papers
For the best print quality, use HP papers. Paper that is too thin, paper that has a
slick texture, or paper that stretches easily can cause paper jams. Paper that has
a heavy texture or does not accept ink can cause printed images to smear, bleed,
or not be filled in completely. For more information about HP papers, check our
website at:
www.hp.com/support
load other types of paper in the paper tray
The following table provides guidelines for loading nonstandard types of paper.
For best results, adjust the paper settings each time you change the paper type
or paper size. For more information, see set the paper type on page 15.
Note: Some paper types might not be available in your country/region.
Note: Photo paper might curl when you remove it from the box. If this
occurs, curl the paper the opposite way to flatten it before inserting it into
the HP psc.
set the paper type
If you want to use a different type of paper, load that paper in the paper tray.
You should then change the paper type settings to ensure the best print quality.
This setting refers to copy settings only. If you want to set the paper type for
printing, set the properties from the Print dialog box in the software program on
your computer.
The following procedure describes how to change the paper type setting on your
HP psc.
1 Load paper into the HP psc.
2 Press Paper Type on the front panel to change the setting to Plain or Photo.
paper tips
HP papers
• HP Premium Paper: locate the gray arrow on the nonprinting side of
the paper, and then load paper with the arrow side facing up.
• HP Greeting Card Paper, HP Glossy Greeting Card Paper, or
HP Textured Greeting Cards: insert a small stack of greeting cards
with the print side down, into the paper tray until it stops.
Labels
(works only with
printing)
• Always use letter or A4 label sheets designed for use with HP inkjet
products (like Avery Inkjet Labels), and make sure that the labels are
not over two years old.
• Fan the stack of labels to make sure none of the pages are sticking
together.
• Place a stack of label sheets on top of standard paper in the paper
tray, print side down. Do not insert labels one sheet at a time.
hp psc 1310 series
chapter 2
16
load originals & paper
avoid jams
To avoid jams, remove papers from completed print or copy jobs frequently from
the paper tray. Excessive amounts of paper from completed print or copy jobs in
the paper tray might back up into the HP psc and cause a paper jam. Also, for
best results, use recommended papers, and load paper correctly. For more
information see, recommended papers on page 15, and load letter or A4 paper
on page 12.
3
17
PictBridge port
print from a camera
This HP psc supports the PictBridge standard, which allows you to connect any
PictBridge-compliant camera and print photos without using your computer.
Check your camera’s user guide to see if it supports PictBridge capability.
This section contains the following topics:
•connect a camera on page 17
• print photos from your camera on page 17
connect a camera
After you take photos with your PictBridge-compliant camera, you can print them
immediately. We recommend you connect your camera’s power cable to the
camera to conserve battery power.
1 Turn on your camera and be sure it is in PictBridge mode. Refer to your
camera’s user guide.
2 Connect the PictBridge-compliant camera to the front USB port of the
HP PSC by using the USB cable that came with your camera.
When the camera is connected correctly, the Read Status LED is
illuminated. The Read Status LED next to the card slots blinks green when
printing from the camera.
If the camera is not PictBridge-compliant or is not in PictBridge mode, the
Photo Error LED blinks amber. Disconnect the camera, correct the problem
on the camera and reconnect.
print photos from your camera
After you successfully connect your PictBridge-compliant camera to the HP PSC,
you can print your photos. Print functionality is managed by the camera settings,
if any. Refer to your camera’s user guide for more information.
Read Status
LED
Photo Error
LED
hp psc 1310 series
chapter 3
18
PictBridge port
If your camera does not allow you to make settings, your HP PSC uses the
following default settings:
• Paper type is set to photo paper. Use letter or A4,or 4 by 6 inch (10 by
15 cm) tabbed photo paper when printing from the PictBridge port.
• Paper size is detected by the HP PSC.
• Number of images printed on each page is 1.
Refer to your camera’s user guide for more information.
4
19
copy
use the copy features
The HP psc enables you to produce high-quality color and black-and-white
copies on plain paper. You can enlarge or reduce the size of an original to fit a
specific paper size, including 4 by 6 inch (10 by 15 cm) photo paper.
This section contains the following topics:
• make copies on page 19
• perform special copy jobs on page 20
•stop copying on page 22
make copies
You can make copies by using the front panel of your HP psc or by using the
HP Director software on your computer. Copy features are available through
either method. However, the software offers additional copy features that are not
available from the front panel.
All copy settings that you select on the front panel are reset two minutes after the
HP psc completes the copy.
This section contains the following topics:
• make a copy on page 19
• adjust copy speed or quality on page 20
• set the number of copies on page 20
make a copy
1 Load your original face down on the left front corner of the glass.
If you are copying a photo, position the photo on the glass so the long
edge of the photo is along the front edge of the glass. For more
information, see load originals on page 11.
2 Press Start Copy, Black or Start Copy, Color.
The HP psc makes an exact copy of your original using Best quality mode.
Tip: You can also use the Paper Type and Scan buttons to make
Fast draft-quality copies or you can use the Size button to reduce
or enlarge an original to fit a specific paper size.
For more information on these options, see the following topics:
– adjust copy speed or quality on page 20
– reduce or enlarge an original to fit the paper loaded on page 21
hp psc 1310 series
chapter 4
20
copy
adjust copy speed or quality
The HP psc automatically copies in Best mode. This produces the highest quality
copies for all paper. However, you can manually override this setting to copy in
Fast mode. This produces copies more quickly and saves ink. The text is of
comparable quality to copies produced using Best mode, but the graphics might
be of lower quality.
to make a copy from the front panel using the fast setting
1 Load your original face down on the left front corner of the glass.
2 Press the Paper Type button to select Plain.
Note: In order to make a copy using Fast mode, you must select Plain as the
Paper Type. If the Paper Type is set to Photo, the HP psc will always copy in
Best mode.
3 Press and hold down the Scan button, and then press Start Copy, Black or
Start Copy, Color.
set the number of copies
1 Load your original face down on the left front corner of the glass.
2 Press Copies to increase the number of copies, up to a maximum of 9, and
then press Start Copy, Black or Start Copy, Color.
perform special copy jobs
In addition to standard copying, your HP psc can copy photos and automatically
enlarge or reduce your original to fit a specific paper size.
This section contains the following topics:
• make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo on page 20
• reduce or enlarge an original to fit the paper loaded on page 21
For information on copy options that are available in the HP Director, see the
onscreen hp image zone help that came with your software.
make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo
For the best quality when copying a photo, load photo paper in the paper tray,
and then use the Paper Type button to select Photo. You might also want to use
the photo print cartridge for superior print quality. With the tri-color and photo
print cartridges installed, you have a six-ink system. See use a photo print
cartridge on page 36 for more information.
1 Load your original photo face down on the left front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the
front edge of the glass.
user guide
maintain your hp psc
31
maintain your hp psc
Note: It is normal to see ink buildup in the print cartridge slots.
4 Remove the new print cartridge from its packaging and, being careful to
touch only the bright pink plastic tab, gently remove the plastic tape to
uncover the ink nozzles.
Caution! Do not touch the copper-colored contacts or ink nozzles.
After you have removed the plastic tape, install the print cartridge
immediately to prevent the ink from drying in the nozzles.
5 Hold the black print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the right side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight angle.
6 Hold the tri-color print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the left side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight angle.
Note: You must install both print cartridges in order for your HP psc to work.
user guide
maintain your hp psc
33
maintain your hp psc
! To remove the print cartridge from the print cartridge protector, press down
and back on the top of the print cartridge protector to release the print
cartridge, then slide the print cartridge out of the print cartridge protector.
align the print cartridges
After you install or replace a print cartridge, the HP psc automatically prints a
print cartridge alignment sheet. This might take a few moments. You can also
align the print cartridges at any time from the HP Director. For information on
accessing the HP Director, see use your hp psc with a computer on page 6.
Aligning the print cartridges ensures high-quality output.
to align the print cartridges after installing a new print cartridge
1 Place the print cartridge alignment sheet face down on the left front corner
of the glass. Make sure the top of the sheet is on the left side as shown
below.
2 Press Scan.
The HP psc aligns the print cartridges.
Note: During alignment the button LED blinks until the procedure is finished.
This takes about 30 seconds.
to align the print cartridges from the hp director for Windows users
1 From the HP Director, choose Settings, choose Print Settings, and then
choose Printer Toolbox.
2 Click the Device Services tab.
3 Click Align the Print Cartridges.
A print cartridge alignment sheet is printed.
hp psc 1310 series
chapter 7
34
maintain your hp psc
4 Place the print cartridge alignment sheet face down on the left front corner
of the glass. Make sure the top of the sheet is on the left side as shown
below.
5 Press Scan.
The HP psc aligns the print cartridges.
Note: During alignment the button LED blinks until the procedure is finished.
This takes about 30 seconds.
to align the print cartridges from the hp director for Macintosh users
1 From the HP Director, choose Settings, and then choose Maintain Printer.
2 If the Select Printer dialog box opens, select your HP psc, and then click
Utilities.
3 From the list, select Calibrate.
4 Click Align.
The HP psc prints a print cartridge alignment sheet. This might take a few
moments.
5 Place the print cartridge alignment sheet face down on the left front corner
of the glass. Make sure the top of the sheet is on the left side.
6 Press Scan.
The HP psc aligns the print cartridges.
Note: During alignment the button LED blinks until the procedure is finished.
This takes about 30 seconds.
user guide
maintain your hp psc
35
maintain your hp psc
clean the print cartridge contacts
Clean the print cartridge contacts only if the Self-Test Report shows streaks.
Caution! Do not remove both print cartridges at the same time.
Remove and clean each print cartridge one at a time.
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not
come apart or leave fibers.
• Distilled, filtered, or bottled water (tap water might contain contaminants
that can damage the print cartridges).
Caution! Do not use platen cleaners or alcohol to clean the print
cartridge contacts. These can damage the print cartridge or the
HP psc.
1 Turn the HP psc on and open the print-carriage access door.
The print carriage moves to the center.
2 After the print carriage has moved to the center, unplug the power cord
from the back of the HP psc.
3 Push down on the print cartridge to release it, and then pull it out of its slot.
4 Inspect the print cartridge contacts for ink and debris buildup.
5 Dip a clean foam rubber swab or lint-free cloth into distilled water, and
squeeze any excess water from it.
6 Hold the print cartridge by its sides.
7 Clean only the contacts. Do not clean the nozzles.
8 Place the print cartridge back into the holder.
9 Repeat if necessary for the other print cartridge.
10 Close the door and plug in the HP psc.
Because you removed a print cartridge from its holder, the HP psc
automatically prints a print cartridge alignment sheet.
Contacts
Nozzles - do not clean
hp psc 1310 series
chapter 7
36
maintain your hp psc
11 Place the print cartridge alignment sheet face down on the left front corner
of the glass. Make sure the top of the sheet is on the left side as shown
below.
12 Press Scan.
The HP psc aligns the print cartridges.
Note: During alignment the button LED blinks until the procedure completes.
This takes about 30 seconds.
self-maintenance sounds
During the life of your product you might hear various mechanical sounds. This
is a normal part of your device’s self-maintenance.
8
37
hp psc support
get hp psc 1310 series support
Hewlett-Packard provides Internet and phone support for your HP psc.
This section contains the following topics:
• get support and other information from the Internet on page 37
•hpcustomer support on page 37
• prepare your hp psc for shipment on page 41
• hp distribution center on page 43
If you are unable to find the answer you need in the printed or onscreen documentation
supplied with your product, you can contact one of the HP support services listed in the
following sections. Some support services are available only in the U.S. and Canada, while
others are available in many countries/regions worldwide. If a support service number is
not listed for your country/region, contact your nearest authorized HP dealer for help.
get support and other information from the Internet
If you have Internet access, you can get more information from the HP website at:
www.hp.com/support
This website offers technical support, drivers, supplies, and ordering information.
hp customer support
Software programs from other companies might be included with your HP psc. If you
experience problems with any of those programs, you will receive the best technical
assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1 Make sure that:
a. Your HP psc is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the paper tray.
2 Reset your HP psc:
a. Turn off the HP psc by using the On/Resume button located on the front panel.
b. Unplug the power cord from the back of the HP psc.
c. Plug the power cord back into the device.
d. Turn on the HP psc by using the On/Resume button.
3 For more information, go to the HP website at:
www.hp.com/support
4 If you are still experiencing problems and need to speak with an HP Customer
Support Representative:
– Have the specific name of your HP psc, as it appears on the device, available.
– Have your serial number and service ID ready. To view your serial number and
service ID, print a Self-Test Report, which contains this information. To print a
Self-Test Report, press and hold the Cancel button, and then press the Start Copy,
Color button.
– Be prepared to describe your problem in detail.
5 Call HP Customer Support. Be near your HP psc when you call.
hp psc 1310 series
chapter 8
38
hp psc support
call in North America during warranty
Call 1-800-HP-INVENT. US phone support is available in both English and Spanish
languages 24 hours a day, 7 days a week (days and hours of support might change
without notice). This service is free during the warranty period. A fee might apply outside
the warranty period.
call hp Japan customer support
call hp Korea customer support
support process for Western Europe
The HP support process works most effectively when looking for help in the following order:
1 Use troubleshooting information on page 59 to search for a solution.
2 Visit www.hp.com/support to:
– Check for software updates
– Access online support pages
– Send HP an email message for answers to your questions.
user guide
get hp psc 1310 series support
39
hp psc support
Web and email support are available in the following languages:
– Dutch
– English
– French
– German
– Italian
– Portuguese
– Spanish
– Swedish
For all other languages, support information is available in English.
3 Contact your local HP dealer.
If your HP psc has a hardware failure, take it to your local HP dealer for a solution.
Service is free during the limited warranty period. After the warranty period, you will
be quoted a service charge.
4 Call HP support.
To find the telephone number for your country/region, please go to www.hp.com/
support and choose your country/region and language.
support process for Eastern Europe, Middle East, and Africa
Follow these steps to troubleshoot the HP psc:
1 Use troubleshooting information on page 59 to search for a solution.
2 Visit www.hp.com/support to:
– Check for software updates
– Access online support pages
– Send HP an email message for answers to your questions.
Web and email support are available in the following languages:
– Dutch
– English
– French
– German
– Italian
– Portuguese
– Spanish
– Swedish
For all other languages, support information is available in English.
3 Call HP support.
See the table of support information in call elsewhere in the world on page 39.
call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of
current international HP Support Service numbers, go to the following website and choose
your own country/region or language:
www.hp.com/support
You can call the HP support center in the following countries/regions. If your country/
region is not listed, contact your local dealer or nearest HP Sales and Support Office to
find out how to obtain services.
Support service is free during the warranty period; however, your standard long-distance
phone charges will apply. In some cases, a flat fee per single incident will also apply.
For phone support in Europe, please check for the details and conditions of phone support
in your country/region. Go to the following website:
www.hp.com/support
user guide
get hp psc 1310 series support
43
hp distribution center
To order HP psc software, a copy of the printed User Guide, a Setup Poster, or other
customer-replaceable parts, do one of the following:
• In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836).
• In Latin America, call the appropriate number for your country/region (see call
elsewhere in the world on page 39).
• Outside of this country/region, go to this website:
www.hp.com/support
user guide
troubleshooting information
63
troubleshooting
Some of the icons are
missing in the
hp director
(continued)
to uninstall from a Macintosh computer
1 Disconnect the HP psc from your computer.
2 Double-click the Applications:HP All-in-One Software folder.
3 Double-click HP Uninstaller.
4 Follow the onscreen instructions.
5 After the software is uninstalled, disconnect your HP psc, and
restart your computer.
6 To reinstall the software, insert the HP PSC 1310 Series CD-ROM
into your computer’s CD-ROM drive.
Note: When reinstalling the software, follow the instructions on the
Setup Poster. Do not connect the HP psc to your computer until after
you have completed the software installation.
7 On the desktop, open the CD-ROM, double-click hp all-in-one
installer, and follow the onscreen instructions.
The registration screen
does not appear
Launch the Product Registration program in the HP folder on the
Windows Start menu. Click Start, Programs or All Programs (XP), HP,
PSC All-In-One 1310 series, Product Registration.
The Digital Imaging
Monitor does not
appear in the Task
Tray
If the Digital Imaging Monitor does not appear in the Task Tray, wait
several minutes. If it still doesn’t appear, start the director to check
whether or not essential icons are there. For more information, see Some
of the icons are missing in the hp director on page 62.
The Task Tray normally appears in the lower-right corner of the Windows
desktop.
The installation stops
when the additional
setup instruction
screen appears, even
though the USB cable
is plugged in.
The front panel cover might not be properly attached.
follow these steps
1 Check the front panel for an error message about attaching the
front panel cover.
2 If necessary, attach the front panel cover. For more information,
see I received a message to attach the front panel cover on
page 64.
3 Turn off the product and then turn it back on again.
problem possible cause and solution
HP Digital
Imaging Monitor
icon
Task Tray
… 71 …

Hulp nodig? Stel uw vraag in het forum

Spelregels

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw HP PSC 1310 series bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van HP PSC 1310 series in de taal/talen: Engels als bijlage per email.

De handleiding is 3,55 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van HP PSC 1310 series

HP PSC 1310 series Gebruiksaanwijzing - Nederlands - 84 pagina's

HP PSC 1310 series Gebruiksaanwijzing - Deutsch - 84 pagina's

HP PSC 1310 series Gebruiksaanwijzing - Français - 84 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info