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hp psc 1310 series
all-in-one
user guide
hp psc 1310 series
all-in-one
© Copyright 2004 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Portions Copyright © 1989-2003
Palomar Software Inc. The HP PSC
1310 Series includes printer driver
technology licensed from Palomar
Software, Inc. www.palomar.com
Copyright © 1999-2003 Apple
Computer, Inc.
Apple, the Apple logo, Mac, Mac
logo, Macintosh, and Mac OS are
trademarks of Apple Computer, Inc.,
registered in the U.S. and other
countries.
Publication number: Q5763-90152
First edition: February 2004
Windows
®
, Windows NT
®
, Windows
ME
®
, Windows XP
®
, and Windows
2000
®
are U.S.-registered trademarks
of Microsoft Corporation.
Intel
®
and Pentium
®
are registered
trademarks of Intel Corporation.
notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or
omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in this User Guide.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
Governmental paper or
documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
•Governmental stamps:
-Postage stamps
- Food stamps
Checks or drafts drawn on
Governmental agencies
Paper currency, traveler’s checks,
or money orders
Certificates of deposit
Copyrighted works
safety information
Warning! To prevent fire
or shock hazard, do not
expose this product to
rain or any type of
moisture.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
Warning! Potential
shock hazard
1 Read and understand all
instructions in the Setup Poster.
2 Use only a grounded electrical
outlet when connecting the device
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3 Observe all warnings and
instructions marked on the
product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step
on or trip over the line cord, and
where the line cord will not be
damaged.
8 If the product does not operate
normally, see the online
Troubleshooting help.
9 No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
10 Use in a well-ventilated area.
Adobe and the Acrobat
logo are either
registered trademarks or
trademarks of Adobe
Systems Incorporated in
the United States and/or
other countries.
v
contents
1 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
front panel overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PictBridge camera port overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
front panel status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
use your hp psc with a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 load originals and load paper. . . . . . . . . . . . . . . . . . . . . . . . . . 11
load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
load an original photo on the glass . . . . . . . . . . . . . . . . . . . . . . . . . 12
load letter or A4 paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper 14
recommended papers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
load other types of paper in the paper tray . . . . . . . . . . . . . . . . . . . . 15
set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 print from a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
connect a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
print photos from your camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
perform special copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6 order supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
order other supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8 get hp psc 1310 series support . . . . . . . . . . . . . . . . . . . . . . . . . 37
get support and other information from the Internet . . . . . . . . . . . . . . 37
hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
contents
hp psc 1310 series
vi
prepare your hp psc for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . .41
hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
9 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
returning your hp psc for service . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .46
10 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
environmental product stewardship program . . . . . . . . . . . . . . . . . . . .50
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
11 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . . .55
use hp instant share in five easy steps (Windows) . . . . . . . . . . . . . . . .55
send a photo or image using your hp psc (Macintosh) . . . . . . . . . . . . .57
why should I register with hp instant share (Windows)? . . . . . . . . . . . .58
12 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
operational troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
vii
get help
This User Guide contains information on using your HP psc and provides
additional troubleshooting assistance for the installation process. The User Guide
also contains information on how to order supplies and accessories, technical
specifications, support, and warranty information.
The table below lists additional sources of information for your HP psc.
help description
Setup Guide The Setup Poster provides instructions for setting up and configuring your
HP psc. Make sure you use the correct setup information for your
operating system (Windows or Macintosh).
HP Image Zone Help The HP Image Zone Help provides detailed information on using the
software for your HP psc.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, and click Help, then click
hp image zone help.
User Guide The User Guide you have in your hands contains information on using
your HP psc and provides additional troubleshooting assistance for the
installation process. The User Guide also contains information on how
to order supplies and accessories, technical specifications, support, and
warranty information.
Troubleshooting help To access troubleshooting information:
For Windows users: In the HP Director, click Help. Open the
Troubleshooting book in the HP Image Zone Help, then follow the links
to general troubleshooting as well as links to Troubleshooting help that
is specific to your HP psc. Troubleshooting is also available from the
Help button that appears on some error messages.
For Macintosh users: Open the Apple Help Viewer, click hp image zone
help, then click hp psc 1310 series.
There is also a Troubleshooting chapter available in this User Guide.
Internet help and
technical support
If you have Internet access, you can get more information from the
HP website at:
www.hp.com/support
The website also provides answers to frequently asked questions.
Readme file After you install your software, you can access the Readme file (if any)
from either the HP PSC 1310 Series CD-ROM or the HP PSC
1310 Series program folder. A Readme file contains late-breaking
information that does not appear in the User Guide or the online help.
hp psc 1310 seriesviii
Dialog-box help
(Windows only)
For Windows: Use one of the following ways to find information on a
specific feature:
Right-click on the feature
Select the feature and press F1
Select the ? in the upper-right corner then click on the feature
help description
1
1
quick start
quick start
Your HP psc can be used for making copies and printing photos from a
PictBridge-compliant camera without turning on your computer. You can do more
with your HP psc by using the HP Director software that you installed on your
computer during the initial setup. The HP Director includes troubleshooting tips,
product-specific help, and enhanced copy, scan, and photo functionality. For
more information on the use of the HP Director, see use your hp psc with a
computer on page 6.
This section contains the following topics:
•front panel overview on page 1
PictBridge camera port overview on page 3
front panel status lights on page 3
use your hp psc with a computer on page 6
front panel overview
Use the graphic and table below to become familiar with the front panel features
of your HP psc.
Note: The front panel cover must be attached to the HP psc by removing the
adhesive backing and placing the cover in the appropriate location. The
HP psc will not operate unless the front panel cover is attached properly. If
your HP psc is not operating properly, refer to the setup instructions for
information about attaching the front panel cover.
hp psc 1310 series
chapter 1
2
quick start
feature purpose
1 On/Resume: turns the HP psc on and off. Also, resumes a copy
or print job after a jam or other error. If the HP psc is in an error
state, you can turn it off by pressing On/Resume for 3 seconds.
Warning! When the HP psc is off, a minimal amount of
power is still supplied to the device. Unplug the power cord
to completely disconnect the power supply to the HP psc.
2 Check Paper: lights up to indicate the need to load paper or
remove a paper jam.
3 Check Print Cartridge: lights up to indicate the need to reinsert
or replace the print cartridge or close the print carriage access
door.
4 Cancel: stops a job or exits button settings.
5 Copies (1-9): changes the number of copies for a copy job.
6 Size: changes the copy image size to either 100% or Fit to Page.
7 Paper Type: changes the paper type to Plain or Photo.
8 Start Copy, Black: starts a black-and-white copy.
9 Start Copy, Color: starts a color copy.
10 Scan: starts a scan of an original from the glass.
1
2
3
4
6
8
9
10
5
7
user guide
troubleshooting information
61
troubleshooting
A red X or yellow
triangle appears on
the USB connect
prompt
do the following
1 Verify that the front panel cover is firmly adhered to the device,
then unplug the HP psc and plug it in again.
For more information on how to attach the front panel cover, see I
received a message to attach the front panel cover on page 64.
2 Verify that the USB and power cables are plugged in.
3 Verify that the USB cable is set up properly as follows:
Unplug the USB cable and plug it in again.
Do not attach the USB cable to a keyboard or non powered
hub.
Verify that the USB cable is 3 meters or less in length.
If you have several USB devices attached to your computer, you
might want to unplug the other devices during the installation.
4 Continue with the installation and reboot the computer when
prompted. Then open director and check for the essential icons
(scan picture, scan document, and hp image zone [Windows] or
hp gallery [Macintosh]).
If the essential icons do not appear, remove the software and then
reinstall it as described in Some of the icons are missing in the
hp director on page 62.
I received a message
that an unknown error
has occurred
Try to continue with the installation. If that doesn’t work, stop and then
restart the installation.
problem possible cause and solution
69

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