Not every malfunction can be ascribed to a defect
of your cooker. If your appliance should not function
properly, search for the fault in the list below.
If you are not successful in remedying the fault with
the aid of the list below, then contact your
Gaggenau after-sales service.
24
Fault Possible cause Remedy
The appliance cannot be No electricity. Check the domestic fuse.
switched on. Objects lie on the control panel. Remove objects.
The appliance cannot be The child lock is switched on. Switch off the child lock.
switched on, the main
switch symbol blinks.
Both right cooking zones The overheating protection has It is possible to use the
are switched back to level 7. been triggered. remaining cooking zones.
H blinks on the cooking level After cooling down the
display. complete hob can be
used once again.
A cooking zone switches off The holiday safeguard is set to Switch the cooking zone on
after operating for a longer automatically switch off a cooking zone again as usual.
period of time. 4 hours after the last operation.
No reaction from the hob. Extremely excessive voltage in the Isolate the appliance from
mains, e.g. caused by lightning. the for 30 sec by switching
off the domestic fuse.
Control panel is soiled. Clean control panel. Always
keep the control panel clean.
The main switch was not touched Touch the main switch again.
long enough.
The display panel lights, a The appliance is on Disconnect the appliance
spot lights constantly on show room mode. from the power supply.
the timer display panel, Reconnect the appliance and
however the cooking zone within 3 minutes carry out the
does not heat up. following procedure: Touch
the + symbol and keep the
finger pressed down. Touch
the main switch until you
hear a signal. Immediately
remove your finger from the
main switch and then release
the + symbol.
9. Remedying slight malfunctions yourself
