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Troubleshooting eIf you think the camera is faulty, check the following once more
Troubleshooting Possible causes Solutions
The camera won’t switch
on.
i The batteries are exhausted.
i The batteries are loaded the wrong way
round.
i The AC power adapter is not connected
correctly.
i Load new or fully charged batteries.
i Reload the batteries correctly
i Reconnect the adapter correctly and plug
the adapter plug into the mains power outlet.
Batteries run out quickly.
i You are using the camera in extremely
cold conditions.
i The battery terminals are soiled.
i The battery terminals were soiled when
the batteries were charged.
i The batteries were charged after having
not been used for a long period.
i The rechargeable batteries have reached
the end of their operating lives.
i Put the batteries in your pocket or another
warm place to heat them and then load
them into the camera just before you take
a picture. Note that alkaline batteries
cannot be used at very low temperatures.
i Remove the batteries from the camera and
wipe the battery terminals with a clean, dry
cloth before reloading the batteries.
i Wipe the battery terminals with a clean,
dry cloth before charging.
i Due to their nature, the batteries may not
be fully charged. Charge and use the
batteries several times to restore them to
normal operation.
i Load new fully charged batteries.
Power cuts out during
operation.
i The batteries are exhausted. i Load new or fully charged batteries.
Focusing is slow.
i The SET ADAPTER RING menu in the
“SET–UP” menu is “YES”.
i The external AF sensor is dirty.
i If you are not using an adapter, select the
“NO” setting.
i Use a blower brush to brush away any
dust and then gently wipe the sensor with
a soft, dry cloth.
I can’t set the camera to
Macro (close-up) mode.
i The camera is set to Movie mode or to
the Scenery, Sport or Night Scene setting
in Scene Position mode.
i Change the photography mode or select
Monochrome in Scene Position mode.
I can’t select continuous
shooting.
i Voice memo is selected.
i Multi-exposure mode is selected.
i Set voice memo to “OFF”.
i Set multi-exposure mode to “OFF”.
When the resolution is set
to
1
, I can only select
NORMAL or FINE.
i Long period continuous shooting is
selected.
i Select a continuous shooting mode other
than Long period continuous shooting.
When the resolution is set
to
1
, I can only select
NORMAL.
i The sensitivity (ISO) is set to 800 or 1600
(high-sensitivity photography).
i Set the sensitivity (ISO) to 400 or lower.
I can’t use the flash.
i The flash is not popped up.
i You pressed the shutter button while the
flash was charging.
i The batteries are exhausted.
i The camera is set to Scenery in Scene
Position mode
i Pop up the flash.
i Wait until the flash has finished charging
before pressing the shutter button.
i Load new or fully charged batteries.
i Select another Scene Position or change
the photography mode.
I can’t set the self-timer.
i Long period or Final 5-frame continuous
shooting is selected.
i Select a continuous shooting mode other
than Long period or Final 5-frame or set
continuous shooting to “OFF”.
I can’t set a voice memo.
i Continuous shooting is selected.
i Set continuous shooting to “OFF”.
No photograph is taken
when I press the shutter
button.
i The batteries are exhausted.
i The Auto Power Off function has switched
the camera off.
i There is no media in the camera.
i The media is not formatted.
i The media is full and no further data can
be recorded.
i The SmartMedia contact area (the gold-
colored area) is soiled.
i The SmartMedia is write-protected.
i The media is damaged (CARD ERROR).
i Load new or fully charged batteries.
i Switch the camera on.
i Load a media.
i Format the media.
i Erase some unwanted frames or load a
new media.
i Wipe the SmartMedia contact area with a
clean, dry cloth.
i Remove the write-protection (Peel off the
write-protect sticker).
i Use a different media.
