73
TROUBLE SHOOTING
Symptom / Recommendation
Control Unit not working - Power LED OFF or
flashing.
1. Mains power failure - check if other electrical
circuits are operable.
2. Check that mains adaptor is plugged in and socket
is switched ON.
3. Check that DC jack plug from mains adaptor is
connected in Control Panel.
4. Check fuse /MCB in Consumer Unit on the circuit
serving the Control Panel.
Note: Before replacing any fuses or resetting the
MCB, the cause of the failure should be investigated
and rectified.
Control Unit event log LED flashing.
1. Check all PIR, Door/Window, Remote, Keypad and
Smoke Detectors for low battery indication, (i.e. LED
behind detection lens flashes when movement
detected). Renew batteries as required.
2. Check event log message for details of event
Control Unit not accepting User Access
Code.
1. Pause between key depressions too long. Do not
pause for more than 5 seconds between pressing
keys.
2. Incorrect code entered. Press before re-entering
correct code.
3. Reset to factory defaults and reprogram system.
Detection Zone triggered (LED flashing) but
no alarm is sounding.
1. Entry/Exit delay still running and not yet expired.
2. Alarm duration period has already expired and
system has reset.
3. Alarm duration programmed to ‘no alarm’.
Siren and Indicator LEDs operating but no
alarm at Control Panel.
1. Siren’s Tamper switch activated. Check security of
Siren fixing to wall and adjustment of anti-tamper
switch to ensure switch is fully depressed.
Siren not responding to Control Panel.
1. Ensure ‘ID Code’ of the Siren is learnt by the
Control Panel.
2. Ensure main Siren configuration switch is set to
SIREN.
3. Incorrect User Access Code being entered at
Control Panel.
4. Ensure Siren is within effective radio range of
Control Panel and equipment is not mounted close to
metal objects.
5. Siren rechargeable battery discharged
a. Clean Solar Panel.
b. Check age of rechargeable battery - replace if at
end of useful life.
c. Charge the rechargeable battery first for
approximately 4 hours if required
