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User's Guide
NPD5453-01 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
e
contents of this manual and the
specications
of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
Epson Scan 2
soware
is based in part on the work of the Independent JPEG Group.
libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
Intel
®
is a registered trademark of Intel Corporation.
General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................8
Marks and Symbols.........................8
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................10
Printer Advisories and Warnings.............. 10
Advisories and Warnings for Setting Up the
Printer................................11
Advisories and Warnings for Using the Printer. . 11
Advisories and Warnings for Transporting or
Storing the Printer.......................12
Advisories and Warnings for Using the
Printer with a Wireless Connection...........12
Advisories and Warnings for Using the LCD
Screen................................12
Protecting Your Personal Information...........12
Printer Basics
Part Names and Functions...................13
Control Panel............................ 15
Buttons and Lights.......................15
Icons Displayed on the LCD Screen...........16
Entering Characters......................16
Network Settings
Network Connection Types.................. 17
Ethernet Connection.....................17
Wi-Fi Connection....................... 17
Wi-Fi Direct (Simple AP) Connection.........17
Connecting to a Computer...................18
Connecting to a Smart Device................ 20
Making Wi-Fi Settings from the Control Panel. . . . .20
Making Wi-Fi Settings Manually.............20
Making Wi-Fi Settings by Push Button Setup. . . . 21
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................22
Making Wi-Fi Direct (Simple AP) Settings. . . . . .22
Making Advanced Network Settings..........23
Checking the Network Connection Status........25
Checking the Network Status Using Network
Icon................................. 25
Printing a Network Connection Report........25
Printing a Network Status Sheet.............29
Replacing or Adding New Access Points.........29
Changing the Connection Method to a Computer. . 29
Disabling Wi-Fi from the Control Panel..........31
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 31
Restoring the Network Settings from the
Control Panel............................ 32
Loading Paper
Paper Handling Precautions..................33
Available Paper and Capacities................34
List of Paper Types.......................35
Loading Paper in the Paper Cassette............35
Placing Originals on the Scanner
Glass
Printing
Printing from a Computer................... 41
Printing Basics - Windows.................41
Printing Basics - Mac OS X.................42
Printing on 2-Sides.......................45
Printing Several Pages on One Sheet..........47
Printing to Fit the Paper Size................48
Printing Multiple Files Together (for
Windows Only).........................49
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only).......... 50
Printing Using Advanced Features........... 56
Printing Photos Using Epson Easy Photo Print. . 58
Printing from Smart Devices................. 59
Using Epson iPrint.......................59
Using AirPrint..........................61
Canceling Printing.........................61
Canceling Printing - Printer Button...........61
Canceling Printing - Windows.............. 61
Canceling Printing - Mac OS X..............62
User's Guide
Contents
4
Copying
Menu Options for Copy Mode................ 63
Scanning
Scanning Using the Control Panel..............65
Scanning to the Cloud....................65
Scanning to a Computer...................66
Scanning to a Computer (WSD).............66
Scanning from a Computer...................68
Scanning Using Epson Scan 2...............68
Scanning from Smart Devices.................71
Installing Epson iPrint....................71
Scanning Using Epson iPrint............... 71
Relling
Ink
Checking the Ink Levels.....................73
Checking the Ink Levels - Windows...........73
Checking the Ink Levels - Mac OS X..........73
Ink Bottle Codes.......................... 73
Ink Bottle Handling Precautions...............74
Relling the Ink Tanks......................75
Maintaining the Printer
Checking and Cleaning the Print Head..........79
Checking and Cleaning the Print Head -
Control Panel.......................... 79
Checking and Cleaning the Print Head -
Windows..............................80
Checking and Cleaning the Print Head -
Mac OS X.............................80
Replacing Ink inside the Ink Tubes.............80
Replacing Ink inside the Ink Tubes - Windows. . .81
Replacing Ink inside the Ink Tubes - Mac OS X. . 81
Aligning the Print Head.....................81
Aligning the Print Head - Control Panel.......81
Aligning the Print Head - Windows...........82
Aligning the Print Head - Mac OS X..........83
Cleaning the Paper Path for Ink Smears..........83
Cleaning the Scanner Glass...................83
Checking the Total Number of Pages Fed
rough the Printer........................84
Checking the Total Number of Pages Fed
rough the Printer - Control Panel..........84
Checking the Total Number of Pages Fed
rough the Printer - Windows............. 85
Checking the Total Number of Pages Fed
rough the Printer - Mac OS X.............85
Saving Power.............................85
Saving Power - Control Panel...............85
Menu Options for Setup Mode
Menu Options for Maintenance............... 86
Menu Options for Paper Setup................86
Menu Options for Print Status Sheet............87
Menu Options for Printer Settings..............87
Menu Options for Common Settings............87
Menu Options for Network Settings............88
Menu Options for Epson Connect Services.......89
Menu Options for Google Cloud Print Services. . . . 90
Menu Options for Universal Print Settings....... 90
Menu Options for Eco Mode................. 91
Menu Options for Quiet Mode................91
Menu Options for Restore Default Settings.......91
Network Service and Software
Information
Epson Connect Service......................93
Web Cong..............................93
Running Web Cong on a Web Browser. . . . . . . 94
Running Web Cong on Windows........... 94
Running Web
Cong
on Mac OS X...........94
Windows Printer Driver.....................95
Restricting Settings for the Windows Printer
Driver................................96
Making Operation Settings for the Windows
Printer Driver..........................96
Mac OS X Printer Driver.................... 97
Making Operation Settings for the Mac OS X
Printer Driver..........................97
Epson Scan 2 (Scanner Driver)................97
Epson Event Manager.......................98
Epson Easy Photo Print..................... 99
E-Web Print (for Windows Only)..............99
EPSON
Soware
Updater....................99
EpsonNet Cong.........................100
Uninstalling Applications...................100
Uninstalling Applications - Windows.........100
Uninstalling Applications - Mac OS X........101
Installing Applications.....................102
Updating Applications and Firmware..........102
User's Guide
Contents
5
Solving Problems
Checking the Printer Status..................104
Checking Messages on the LCD Screen. . . . . . . 104
Checking the Printer Status - Windows.......105
Checking Printer Status - Mac OS X.........105
Removing Jammed Paper...................105
Removing Jammed Paper from Inside the
Printer...............................106
Removing Jammed Paper from the Paper
Cassette..............................107
Removing Jammed Paper from the Rear Cover. 109
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 110
Paper Jams............................111
Paper Feeds at a Slant....................111
Several Sheets of Paper are Fed at a Time. . . . . . 111
Power and Control Panel Problems............111
Power Does Not Turn On.................111
Power Does Not Turn O.................112
LCD Screen Gets Dark...................112
Cannot Print from a Computer...............112
When You Cannot Make Network Settings...... 113
Cannot Connect from Devices Even ough
Network Settings are No Problem...........113
Checking the SSID Connected to the Printer. . . 115
Checking the SSID for the Computer.........115
Suddenly the Printer Cannot Print over a
Network Connection......................115
Suddenly the Printer Cannot Print Using a USB
Connection.............................116
Cannot Print from an iPhone or iPad.......... 116
Printout Problems........................117
Printout is Scued or Color is Missing........117
Banding or Unexpected Colors Appear.......117
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................117
Blurry Prints, Vertical Banding, or
Misalignment..........................118
Print Quality is Poor.....................118
Paper Is Smeared or Scued...............119
Paper is Smeared During Automatic 2-Sided
Printing..............................120
Images or Photos are Printed in Unexpected
Colors...............................120
Printed Photos are Sticky.................120
e Position, Size, or Margins of the Printout
Are Incorrect..........................120
Printed Characters Are Incorrect or Garbled. . . 121
e
Printed Image Is Inverted..............121
Mosaic-Like Patterns in the Prints...........121
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........121
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 122
An Image of the Reverse Side of the Original
Appears in the Copied Image..............122
e Printout Problem Could Not be Cleared. . . 122
Other Printing Problems................... 122
Printing Is Too Slow.....................122
Printing Slows Down Dramatically During
Continuous Printing.....................123
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................123
Cannot Start Scanning.....................123
Cannot Start Scanning when Using the
Control Panel..........................124
Scanned Image Problems...................124
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......124
e Image Quality Is Rough...............125
Oset Appears in the Background of Images. . . 125
Text is Blurred.........................125
Moiré Patterns (Web-Like Shadows) Appear. . . 125
Cannot Scan the Correct Area on the
Scanner Glass..........................126
Text is Not Recognized Correctly when
Saving as a Searchable PDF................126
Cannot Solve Problems in the Scanned Image. . 127
Other Scanning Problems...................127
Scanning Speed Is Slow...................127
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 128
Other Problems..........................128
Slight Electric Shock when Touching the
Printer...............................128
Operation Sounds Are Loud...............128
e Date and Time Are Incorrect........... 128
Application Is Blocked by a Firewall (for
Windows Only)........................128
A Message Prompting You to Reset the Ink
Levels is Displayed......................129
Appendix
Technical Specications....................130
Printer Specications....................130
Scanner Specications...................130
Interface Specications...................131
Network Function List...................131
Wi-Fi Specications.....................133
Ethernet Specications...................133
User's Guide
Contents
6
Security Protocol.......................134
Supportedird Party Services.............134
Dimensions...........................134
Electrical Specications..................134
Environmental Specications..............135
System Requirements....................135
Regulatory Information....................136
Standards and Approvals................. 136
Restrictions on Copying..................137
Transporting the Printer....................137
Where to Get Help........................140
Technical Support Web Site................140
Contacting Epson Support................140
User's Guide
Contents
7
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving
problems, and so on.
User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON
Soware
Updater on page 99
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
User's Guide
About This Manual
8
Descriptions Used in this Manual
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server
2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems.
Additionally, "Windows" is used to refer to all versions.
Microso
®
Wi nd ow s
®
10 operating system
Microso
®
Wi nd ow s
®
8.1 operating system
Microso
®
Wi nd ow s
®
8 operating system
Microso
®
Wi nd ow s
®
7 operating system
Microso
®
Wi nd ow s Vis t a
®
operating system
Microso
®
Wi nd ow s
®
XP operating system
Microso
®
Wi nd ow s
®
XP Professional x64 Edition operating system
Microso
®
Wi nd ow s S e r ver
®
2012 R2 operating system
Microso
®
Wi nd ow s S e r ver
®
2012 operating system
Microso
®
Wi nd ow s S e r ver
®
2008 R2 operating system
Microso
®
Wi nd ow s S e r ver
®
2008 operating system
Microso
®
Wi nd ow s S e r ver
®
2003 R2 operating system
Microso
®
Wi nd ow s S e r ver
®
2003 operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
9
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not tilt or shake an ink bottle
aer
removing its seal; this can cause leakage.
Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
User's Guide
Important Instructions
10
Advisories and Warnings for Setting Up the Printer
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
Place the printer on a
at,
stable surface that extends beyond the base of the printer in all directions.
e
printer
will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white at cable and ink tubes inside the printer.
Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your ngers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could
damage the printer. Epson recommends lling the ink tank to the upper line when the printer is not operating
to reset the ink level.
Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops
ashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
User's Guide
Important Instructions
11
Advisories and Warnings for Transporting or Storing the Printer
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the LCD Screen
e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness.
ese
are normal and do not indicate that it is damaged in any way.
Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Setup > Restore Default Settings > Clear All Data and Settings on the control panel.
User's Guide
Important Instructions
12
Printer Basics
Part Names and Functions
A
Scanner unit Scans placed originals. Open when removing jammed
paper inside the printer.
B
Paper cassette Loads paper.
A
Print head (under this section) Fires ink.
B
Output tray Holds the ejected paper.
C
Edge guide Feeds the paper straight into the printer. Slide to the
edges of the paper.
D
Paper cassette Loads paper.
User's Guide
Printer Basics
13
A
Document cover Blocks external light while scanning.
B
Scanner glass Place the originals.
C
Control panel Operates the printer.
A
Ink tank unit Contains the ink tanks.
B
Ink reservoir tank (Ink tank) Supplies ink to the print head.
User's Guide
Printer Basics
14
A
Rear cover Remove when removing jammed paper.
B
LAN port Connects a LAN cable.
C
USB port Connects a USB cable.
D
AC inlet Connects the power cord.
Control Panel
Buttons and Lights
A
Turns the printer on or o.
Unplug the power cord when the power light is o.
B
Displays the home screen.
C
Stops the current operation.
D
- Displays menus and messages.
E
l
,
u
,
r
,
d
, OK Press
l
,
u
,
r
, and
d
to select menus. Press the OK button to conrm your selection or run the
selected feature.
User's Guide
Printer Basics
15
F
Returns to the previous screen.
G
0 - 9
,
Enters numbers, characters, and symbols.
H
Starts printing, copying and scanning in black and white.
I
Starts printing, copying and scanning in color.
Icons Displayed on the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not
connected.
Turns on while the printer is connected to a wired (Ethernet) network.
Turns on while the printer is not connected to a wireless (Wi-Fi) network.
Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of
bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the
printer is searching for a wireless (Wi-Fi) network connection.
Indicates that Wi-Fi Direct is enabled.
Indicates that Wi-Fi Direct is disabled.
Turns on when Eco Mode is enabled.
Entering Characters
To enter characters and symbols for network settings from the control panel, use the numerical keypad and
buttons. Press a button on the keypad several times until the character you want to enter is displayed. Press the OK
button to conrm the entered characters.
e displayed screen varies depending on the setting items. e following is the screen for entering the password
for your Wi-Fi network.
Icons Descriptions
l
Deletes a character to the left (backspace).
OK Conrms the entered characters.
User's Guide
Printer Basics
16
Network Settings
Network Connection Types
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
User's Guide
Network Settings
17
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded le to run the installer. Follow the on-screen instructions.
Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
User's Guide
Network Settings
18
Wi n d o w s
Select the connection type and then click Next.
Mac OS X
Select the connection type.
Follow the on-screen instructions. e necessary soware is installed.
User's Guide
Network Settings
19
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer rst.
Making Wi-Fi Settings from the Control Panel
You can make network settings from the printer's control panel. Aer connecting the printer to the network,
connect to the printer from the device that you want to use (computer, smart phone, tablet, and so on.)
Related Information
& “Making Wi-Fi Settings Manually” on page 20
& “Making Wi-Fi Settings by Push Button Setup” on page 21
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 22
& “Making Wi-Fi Direct (Simple AP) Settings” on page 22
Making Wi-Fi Settings Manually
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1.
Select Wi -Fi S e tu p on the home screen, and then press the OK button.
2. Select Wi-Fi Setup Wizard, and then press the OK button.
3. Select the SSID for the access point from printer's control panel, and then press the OK button.
Note:
If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the
list. Still not displayed, select Other Networks, and then enter the SSID directly.
If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
User's Guide
Network Settings
20
4. Enter the password, and then press the OK button.
Note:
e password is case-sensitive.
If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
5.
Conrm the settings by pressing the
d
button, and then press the OK button.
6.
Press the OK button to nish.
Note:
If you fail to connect, load paper, and then press the
x
button to print a network connection report.
Related Information
&
“Entering Characters” on page 16
&
“Checking the Network Connection Status” on page 25
&
“When You Cannot Make Network Settings” on page 113
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
e access point is compatible with WPS (Wi-Fi Protected Setup).
e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Select Wi - Fi S e tu p on the home screen, and then press the OK button.
2. Select Push Button Setup (WPS), and then press the OK button.
3. Hold down the [WPS] button on the access point until the security light ashes.
User's Guide
Network Settings
21
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
4. Press the OK button on the printer's control panel.
5. Press the OK button.
e screen automatically closes aer a specic length of time if you do not press the OK button.
Note:
If connection fails, restart the access point, move it closer to the printer, and then try again. If it still does not work, print
a network connection report and check the solution.
Related Information
& Checking the Network Connection Status” on page 25
& When You Cannot Make Network Settings” on page 113
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an access point by using a PIN code. You can use this method to set up if an access point is
capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Select Wi - Fi S e tu p on the home screen and then press the OK button.
2.
Select PIN Code Setup (WPS) and then press the OK button.
3. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
4. Press the OK button.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the access point, move it closer to the printer, and then try again. If it still does not work, print
a connection report and check the solution.
Related Information
& Checking the Network Connection Status” on page 25
& When You Cannot Make Network Settings” on page 113
Making Wi-Fi Direct (Simple AP) Settings
is
method allows you to connect the printer directly to computers or smart devices without an access point.
e
printer acts as an access point.
User's Guide
Network Settings
22
c
Important:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and communication is
established between them. Since the computer or smart device is automatically connected to other connectable Wi-Fi
networks if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is turned
on. Connect to the printer's SSID in Wi-Fi Direct (Simple AP) connection from the computer or smart device again.
If you do not want to connect every time you turn the printer on or o, we recommend using a Wi-Fi network by
connecting the printer to an access point.
1. Select Wi - Fi S e tu p on the home screen, and then press the OK button.
2.
Select Wi -Fi D i re c t S e tu p , and then press the OK button.
3.
Select Connection Setup, and then press the OK button.
4. Press the OK button to start the setup.
5.
Press the OK button.
6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of
the computer or smart device, select the SSID shown on the printer's control panel to connect.
7. Enter the password displayed on the printer's control panel on the computer or smart device.
8. Aer the connection is established, press the OK button on the printer's control panel.
9. Press the OK button.
Related Information
& Checking the Network Connection Status” on page 25
& When You Cannot Make Network Settings” on page 113
Making Advanced Network Settings
You can change the network printer name, TCP/IP setup, DNS server and so on. Check your network environment
before making changes.
1.
Select Setup on the home screen, and then press the OK button.
2. Select Network Settings, and then press the OK button.
3. Select Advanced Setup, and then press the OK button.
4.
Select the menu item for settings, select or specify the setting values, and then press the OK button.
5. Press the OK button to conrm the settings.
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
User's Guide
Network Settings
23
Printer Name
Enter the printer name by using keypad on the printer's control panel. You can enter the following characters.
Character limits: 2 to 15 (you must enter at least 2 characters)
Usable characters: A to Z, a to z, 0 to 9, -.
Characters you cannot use at the top: 0 to 9.
Characters you cannot use at the bottom: -
Note:
If you press OK button without entering the printer name, the default printer name (EPSON and the last six digits of the
printer's MAC address) are set.
TCP/IP Address
Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired
automatically by DHCP.
Manual
Select when you do not want the printer's IP address to be changed. Enter the IP Address, Subnet Mask, and
Default Gateway, according to your network environment.
DNS Server
Auto
Select when you want to acquire the IP address automatically.
Manual
Select when you want to set a unique DNS server address to the printer. Enter the addresses for the Primary
DNS Server and the Secondary DNS Server.
Proxy Server
Use
Select when you are using a proxy server in your network environment and you want to set it to the printer.
Enter the proxy server address and port number.
Do Not Use
Select when you are using the printer in a home network environment.
IPv6 Address
Enable
Select this when using an IPv6 address.
Disable
Select this when using an IPv4 address.
Related Information
& “Entering Characters” on page 16
User's Guide
Network Settings
24
Checking the Network Connection Status
Checking the Network Status Using Network Icon
You can check the network connection status using the network icon on the printer's home screen.
e
icon
changes depending on the connection type and strength of the radio wave.
Related Information
& “Icons Displayed on the LCD Screen” on page 16
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Select Setup on the home screen, and then press the OK button.
3.
Select Network Settings > Connection Check.
e connection check starts.
4. Press the
x
button to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
Related Information
&
“Messages and Solutions on the Network Connection Report” on page 26
User's Guide
Network Settings
25
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
a. Error code
Code Solution
E-1 Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.
Make sure that the hub or other network devices are turned on.
User's Guide
Network Settings
26
Code Solution
E-2
E-3
E-7
Make sure that the access point is turned on.
Check that the computer or other devices are connected correctly to the access point.
Place the printer close to the access point. Remove any obstacles between them.
If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
To establish a network using push button setup, check that the access point supports WPS. If it does not
support WPS, you cannot establish a network using push button setup.
Check that only ASCII characters (alphanumeric characters and symbols) are used for the SSID. The printer
cannot display an SSID which contains any characters other than ASCII characters.
Check the SSID and password before connecting to the access point. If you are using an access point with its
default settings, the SSID and password are on the label. If you do not know the SSID and password, contact
the person who set up the access point, or see the documentation provided with the access point.
When you want to connect to an SSID generated using the tethering function on a smart device, check the
SSID and password in the documentation provided with the smart device.
If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the
network settings using the installer. You can run it from the following website.
http://epson.sn > Setup
Another smart device was added to the network using push button setup.
The Wi-Fi network was set up using any method other than push button setup.
E-5 Make sure the access point's security type is set to one of the following. If it is not, change the security type on
the access point, and then reset the printer's network settings.
WEP-64 bit (40 bit)
WEP-128 bit (104 bit)
WPA PSK (TKIP/AES)
*
WPA2 PSK (TKIP/AES)
*
WPA (TKIP/AES)
WPA2 (TKIP/AES)
* : WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6 Check if the MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is
not ltered. See the documentation provided with the access point for details. You can check the printer's
MAC address from the Network Status part on the network connection report.
If the access point's shared authentication is enabled on the WEP security method, make sure the
authentication key and index are correct.
E-8 Enable DHCP on the access point when the printer's Obtain IP Address is set to Auto.
If the printer's Obtain IP Address is set to Manual, the IP address you manually set is out of range (for
example: 0.0.0.0) and it is disabled. Set a valid IP address from printer's control panel or Web Cong.
E-9 Check the following.
Devices are turned on.
You can access the Internet and other computers or network devices on the same network from the devices
you want to connect to the printer.
If it still does not work after checking the above, reset the network settings using the installer. You can run it
from the following website.
http://epson.sn > Setup
User's Guide
Network Settings
27
Code Solution
E-10 Check the following.
Other devices on the network are turned on.
Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if these are incorrect. You can check the IP address, subnet mask, and default
gateway from the Network Status part on the network connection report.
When DHCP is enabled, change the printer's Obtain IP Address to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and
then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
E-11 Check the following.
The default gateway address is correct when you set the printer's TCP/IP Setup to Manual.
The device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status
part on the network connection report.
E-12 Check the following.
Other devices on the network are turned on.
The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
The network addresses for other devices (subnet mask and default gateway) are the same.
The IP address does not conict with other devices.
If it still does not work after checking the above, try the following.
Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the rst registered password is set on the printer.
E-13 Check the following.
Network devices such as an access point, hub, and router are turned on.
The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
If it still does not work after checking the above, try the following.
Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the rst registered password is set on the printer.
User's Guide
Network Settings
28
b. Messages on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router
o
and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn the access point on. If it still does not connect,
see the documentation supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices
rst.
Related Information
& Connecting to a Computer” on page 18
& “Web Cong” on page 93
& When You Cannot Make Network Settings” on page 113
Printing a Network Status Sheet
You can check the detailed network information by printing it
1.
Load papers.
2. Select Setup on the home screen, and then press the OK button.
3. Select Network Settings > Network Status > Print Status Sheet.
4.
Press the
x
button.
e
network status sheet is printed.
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
& “Changing the Connection Method to a Computer” on page 29
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
User's Guide
Network Settings
29
Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded
le
to run the installer. Follow the on-screen instructions.
Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Wi n d o w s
Select Change or re-set the connection method on the Select
Soware
Installation screen, and then click Next.
User's Guide
Network Settings
30
Mac OS X
Select how you want to connect the printer to your computer.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Select the Wi -Fi S e t up on the home screen.
2. Select Disable Wi-Fi.
3. Check the message, and then select Ye s .
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
1. Select Wi - Fi S e tu p on the home screen.
2.
Select Wi -Fi D i re c t S e tu p > Disable Wi-Fi Direct.
3. Check the message, and then select Ye s .
User's Guide
Network Settings
31
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Select Setup on the home screen.
2. Select Restore Default Settings > Network Settings.
3.
Check the message, and then select Ye s .
User's Guide
Network Settings
32
Loading Paper
Paper Handling Precautions
Read the instruction sheets supplied with the paper.
Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
Fan and align the edges of the envelopes before loading. When the stacked envelopes are
pued
up with air,
press them down to atten them before loading.
Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
Do not use envelopes with adhesive surfaces on the aps or window envelopes.
Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 130
User's Guide
Loading Paper
33
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity
(Sheets)
2-Sided Printing
Epson Bright White Ink Jet Paper A4 120
Auto, Manual
*1
Epson Premium Glossy Photo Paper
*2
A4, 13×18 cm (5×7 in.), 16:9
wide size (102×181 mm), 10×15
cm (4×6 in.)
20
*3
-
Epson Matte Paper-Heavyweight
*2
A4 20 -
*1 You can load up to 30 sheets for paper with one side already printed.
*2 Only printing from computer or smart device is available.
*3 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
When printing on genuine Epson paper at a user
dened
size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
Commercially Available Paper
Media Name Size Loading Capacity
(Sheets or
Envelopes)
2-Sided Printing
Plain paper
Copy paper
Letter, A4, B5
*1
Up to the line
indicated by the
triangle symbol on the
edge guide.
Auto, Manual
*2
A5, A6
*1
Manual
*2
Legal 30
Manual
*3
User Dened
*1
1Auto, Manual
Envelope
*1
Envelope #10, Envelope DL,
Envelope C6
10 -
*1 Only printing from computer or smart device is available.
*2 You can load up to 30 sheets for paper with one side already printed.
*3 You can load up to 1 sheet for paper with one side already printed.
Related Information
& “Technical Support Web Site” on page 140
User's Guide
Loading Paper
34
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel
Printer Driver, Smart Device
*
Epson Bright White Ink Jet Paper plain papers plain papers
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Matte Paper-Heavyweight Matte Epson Matte
Plain paper plain papers plain papers
Envelope Envelope Envelope
* For smart devices, these media types can be selected when printing using Epson iPrint.
Loading Paper in the Paper Cassette
1. Check that the printer is not operating, and then pull out the paper cassette.
2. Slide the edge guides to their maximum position.
User's Guide
Loading Paper
35
Note:
When using paper larger than A4 size, extend the paper cassette.
3. Slide the front edge guide to the paper size you want to use.
4. With the printable side facing down, load paper against the front edge guide.
c
Important:
Make sure the paper does not extend beyond the triangle symbol at the end of the paper cassette.
Do not load more than the maximum number of sheets
specied
for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
User's Guide
Loading Paper
36
Envelopes
Pre-punched paper
Note:
You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre-
punched paper.
Loading capacity: One sheet
Available size: A4, B5, A5, A6, Letter, Legal
Binding holes: Do not load paper with the binding holes at the top or the bottom.
Adjust the print position of your le to avoid printing over the holes.
5. Slide the side edge guides to the edges of the paper.
6. Insert the paper cassette all the way.
7. On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note:
You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup.
User's Guide
Loading Paper
37
8. Slide out the output tray.
Related Information
& “Paper Handling Precautions” on page 33
& “Available Paper and Capacities” on page 34
User's Guide
Loading Paper
38
Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3.
Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the edges of the scanner glass is not scanned.
4. Close the cover gently.
User's Guide
Placing Originals on the Scanner Glass
39
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Placing Originals on the Scanner Glass
40
Printing
Printing from a Computer
Printing Basics - Windows
Note:
See the online help for explanations of the setting items. Right-click an item, and then click Help.
Operations may dier depending on the application. See the application's help for details.
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Open the le you want to print.
3.
Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
Document Size: Select the paper size you loaded in the printer.
Orientation: Select the orientation you set in the application.
Paper Type: Select the type of paper you loaded.
User's Guide
Printing
41
Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may
be slower.
Color: Select Grayscale when you want to print in black or shades of gray.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the
Quality setting to make your printout vivid.
When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
& “Available Paper and Capacities” on page 34
& “Loading Paper in the Paper Cassette” on page 35
&
“List of Paper Types” on page 35
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See
the application's help for details.
When printing envelopes, use the application to rotate the data 180 degrees. See the application's help for details.
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Open the le you want to print.
User's Guide
Printing
42
3. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
4. Make the following settings.
Printer: Select your printer.
Presets: Select when you want to use the registered settings.
Paper Size: Select the paper size you loaded in the printer.
Orientation: Select the orientation you set in the application.
Note:
If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
When printing on envelopes, select landscape orientation.
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5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6. Make the following settings.
Media Type: Select the type of paper you loaded.
Print Quality: Select the print quality. Selecting Fine provides higher quality printing, but the printing speed
may be slower.
Grayscale: Select to print in black or shades of gray.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Normal-Vivid as the Print
Quality setting to make your printout vivid.
7. Click Print.
Related Information
& “Available Paper and Capacities” on page 34
& “Loading Paper in the Paper Cassette” on page 35
& “List of Paper Types” on page 35
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Printing on 2-Sides
You can use either of the following methods to print on both sides of the paper.
Automatic 2-sided printing
Manual 2-sided printing (for Windows only)
When the printer has nished printing the rst side, ip the paper over to print on the other side.
You can also print a booklet that can be created by folding the printout. (For Windows only)
Note:
If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&
“Available Paper and Capacities” on page 34
Printing on 2-Sides - Windows
Note:
Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status
Monitor 3.
Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual
(Short-edge binding) from 2-Sided Printing on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
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6. Click Print Density, select the document type from Select Document Type, and then click OK.
e
printer driver automatically sets the Adjustments options for that document type.
Note:
Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
For manual 2-sided printing, the Print Density Adjustment setting is not available.
7. Set the other items on the Main and More Options tabs as necessary, and then click OK.
8. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Windows” on page 41
Printing on 2-Sides - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select Two-sided Printing Settings from the pop-up menu.
5. Select the bindings and Document Type.
Note:
Printing may be slow depending on the Document Type setting.
If you are printing high-density data such as photos or graphs, select Text & Grap hic s or Text & Ph otos a s th e
Document Type setting. If scung occurs or the image bleeds through to the reverse side, adjust the print density
and ink drying time by clicking the arrow mark next to Adjustments.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Mac OS X” on page 42
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Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Windows” on page 41
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select Layout from the pop-up menu.
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
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6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Mac OS X” on page 42
Printing to Fit the Paper Size
You can print to
t
the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.
Document Size: Select the paper size you set in the application.
Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Windows” on page 41
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Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5.
Select Paper Handling from the pop-up menu.
6. Select Scale to
t
paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Mac OS X” on page 42
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6. Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
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7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the
File menu.
To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance
tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. See the help of
Job Arranger Lite for details.
9. Select Print from the File menu.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Windows” on page 41
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is
feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
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Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Printing Basics - Windows” on page 41
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
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1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
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3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le
of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
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6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 95
& “Mac OS X Printer Driver” on page 97
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
ese adjustments are not applied to the original data.
PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. If the image is out
of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
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Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing an Anti-Copy Pattern (for Windows Only)
You can print documents with invisible letters such as "Copy". ese letters appear when the document is
photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy
pattern.
Note:
is feature is only available when the following settings are selected.
Paper Type: plain papers
Quality: Standard
Auto 2-sided printing: Disabled
Color Correction: Automatic
Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to
change details such as the size and density.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
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Related Information
& “Available Paper and Capacities” on page 34
& “Loading Paper in the Paper Cassette” on page 35
& Epson Easy Photo Print” on page 99
& “Installing Applications” on page 102
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& Epson Connect Service” on page 93
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays photos and documents you selected.
G
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
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Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and
Mac with the latest version of OS X.
1. Load paper in your product.
2.
Set up your product for wireless printing. See the link below.
http://epson.sn
3.
Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
Canceling Printing
Note:
In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
Canceling Printing - Windows
1. Access the printer driver window.
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2. Select the Maintenance tab.
3. Click Print Queue.
4.
Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 95
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2.
Select the job you want to cancel.
3. Cancel the job.
Mac OS X v10.8.x or later
Click
next to the progress meter.
Mac OS X v10.6.8 to v10.7.x
Click Delete.
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Copying
1. Load paper in the printer.
2. Place the originals.
3. Enter Copy from the home screen.
4.
Press the
u
and
d
buttons to enter the number of copies.
5.
Press the OK button.
6. Select Layout, and then select the appropriate layout.
7.
Press the
d
button, and then make other settings as necessary.
8. Press the
x
button.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Placing Originals on the Scanner Glass” on page 39
& Menu Options for Copy Mode” on page 63
Menu Options for Copy Mode
Note:
Available menus vary depending on the layout you selected.
Number of copies
Enter the number of copies.
Layout
Wit h B ord er
Copies with margins around the edges.
2-up
Copies two single-sided originals onto a single sheet in 2-up layout.
ID Card
Scans both sides of an ID card and copies onto one side of A4 size paper.
Document Size
Select the size of your original.
Zoom
Congures the magnication ratio of the enlargement or reduction.
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Custom Size
Species the magnication used to enlarge or reduce the original within a range of 25 to 400%.
Actual Size
Copies at 100 %
magnication.
Auto Fit Page
Detects the scan area and automatically enlarges or reduces the original to t to the paper size you selected.
When there are white margins around the original, the white margins from the corner mark of the scanner glass
are detected as the scan area, but the margins at the opposite side may be cropped.
2-Sided
O
Copies one side of an original onto a single side of paper.
1>2-Sided
Copies two single-sided originals onto both sides of a single sheet of paper. Press the
r
button to congure the
binding position of the paper.
Document Orientation
Select the orientation of your original.
Quality
Copies in optimal quality to match the type of original.
Density
Increase the level of density when the copying results are faint. Decrease the level of density when ink smears.
Layout Order
Select the copy layout for multiple pages when you have selected 2-up as the Layout setting.
Dry Time
Select the drying time for 2-sided copying. Increase the level of drying time when ink smears.
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Scanning
Scanning Using the Control Panel
Scanning to the Cloud
You can send scanned images to could services. Before using this feature, make settings using Epson Connect. See
the following Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
1. Make sure that you have made settings using Epson Connect.
2. Place the originals.
3. Enter Scan from the home screen.
4. Select Cloud.
5.
Select a destination, and then press the OK button.
6. Check settings such as the save format, and change them if necessary.
7.
Press the
x
button.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
Menu Options for Scanning to the Cloud
Format
Select the format in which to save the scanned image.
Scan Area
Select the scan area. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
Document Type
Select the type of your original.
Density
Select the contrast of the scanned image.
Document Orientation
Select the orientation of your original.
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Scanning to a Computer
c
Important:
Make sure you have installed the Epson Scan 2 and Epson Event Manager on your computer before using this
feature.
1. Place the originals.
2. Enter Scan from the home screen.
3. Select Computer.
4. Select the computer to which you want to save the scanned images.
Note:
You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
When the printer is connected to a network, up to 20 computers can be displayed on the printer's control panel.
When the computer to which you want to save the scanned images is detected on the network, the initial 15
characters of the computer's name are displayed on the control panel. If you set a network scan name in Epson Event
Manager, it is displayed on the control panel.
5. Press the OK button, and then select the le format.
6.
Press the
x
button.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
& Epson Event Manager” on page 98
Scanning to a Computer (WSD)
Note:
i s f eat ure i s o nl y a vai l abl e for c omp ut er s ru nni ng Win do ws 1 0/ Wind ow s 8 . 1/ Win d ows 8 /Wind ow s 7/ Win do w s Vi st a .
If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
2.
Enter Scan from the home screen.
3. Select Computer (WSD).
4. Select a computer.
5. Press the
x
button.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
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Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
e printer and the computer are connected to the network.
e printer driver is installed on the computer.
1. Turn the printer on.
2. Click start, and then click Network on the computer.
3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
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4. Click Your device is ready to use.
5. Check the message, and then click Close.
6. Open the Devices and Printers screen.
Win dows 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
Win dows Vis ta
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Related Information
& “Printing a Network Status Sheet” on page 29
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are
suitable for text documents.
See the Epson Scan 2 help for an explanation of each setting item.
1. Place the original.
2.
Start Epson Scan 2.
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3. Make the following settings on the Main Settings tab.
Document Size: Select the size of the original you placed.
Image Type: Select the color for saving the scanned image.
Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass. You cannot change this setting.
4. Make other scan settings if necessary.
You can preview the scanned image by clicking the Preview button.
e
preview window opens, and the
previewed image is displayed.
On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
Unsharp Mask: You can enhance and sharpen the outlines of the image.
Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
Text Enhancement: You can make blurred letters in the original clear and sharp.
Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
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Note:
e items may not be available depending on other settings you made.
5. Set the
le
saving settings.
Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
6. Click Scan.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
& “Epson Scan 2 (Scanner Driver)” on page 97
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Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
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A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Displays the scanning screen.
E
Displays the screen where you can make scan settings such as resolution.
F
Displays scanned images.
G
Starts scanning.
H
Displays the screen where you can save scanned data to a smart device or Cloud services.
I
Displays the screen where you can send scanned data by email.
J
Displays the screen where you can print scanned data.
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Relling Ink
Checking the Ink Levels
To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
You can check the approximate ink levels from the computer.
Checking the Ink Levels - Windows
1. Access the printer driver window.
2. Click Ink Levels on the Main tab.
Note:
If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance
tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 95
Checking the Ink Levels - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles. Epson warranty does not cover damage caused by inks
other than those specied, including any genuine Epson ink not designed for this printer or any third party ink.
Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and
under certain circumstances, may cause erratic printer behavior.
e following are the codes for genuine Epson ink bottles.
BK: Black C: Cyan M: Magenta Y: Yellow
774 664 664 664
c
Important:
Use of genuine Epson ink other than the
specied
ink could cause damage that is not covered by Epson's warranties.
User's Guide
Relling Ink
73
Note:
Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
Related Information
& “Technical Support Web Site” on page 140
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
Handling precautions
Use ink bottles with the correct part code for this printer.
is
printer requires careful handling of ink. Ink may splatter when the ink tanks are
lled
or
relled
with ink.
If ink gets on your clothes or belongings, it may not come o.
Store ink bottles at normal room temperature and keep them away from direct sunlight.
Epson recommends using the ink bottle before the date printed on the package.
Store the ink bottles in the same environment as the printer.
When storing or transporting an ink bottle aer removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
when you transport the bottle.
Aer
bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could
damage the printer. Epson recommends
lling
the ink tank to the upper line when the printer is not operating
to reset the ink level.
To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the ink tank when your printer indicates to rell ink. e yields quoted for you do not include this
reserve.
To obtain optimum printing results, rell the ink tanks to the upper line at least once every year.
Although the ink bottles may contain recycled materials, this does not
aect
printer function or performance.
Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
To maintain optimum print head performance, some ink is consumed from all ink tanks not only during
printing but also during maintenance operation such as print head cleaning.
User's Guide
Relling Ink
74
When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings.
is
is because a mixture of color inks is used to create black.
e ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink.
is
one-o
process consumes a
quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
Relling
the Ink Tanks
1. Enter Setup from the home screen.
2. Select Maintenance > Reset Ink Levels.
3. Press the
x
button.
4. Open the ink tank unit cover, and then remove the cap of the ink tank. Aer removing the cap, place it on the
protruding portion on the ink tank as shown in 3 in the illustration below.
c
Important:
Be careful not to spill any ink.
Make sure that the color of the ink tank matches the ink color that you want to rell.
User's Guide
Relling Ink
75
5. Snap o the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install
the cap.
c
Important:
Close the ink bottle cap tightly; otherwise ink may leak.
Note:
Do not dispose of the top of the cap. If any ink remains in the ink bottle aer relling the tank, use the top of the cap to
seal the ink bottle cap.
6.
Rell
the ink tank with the correct colored ink up to the upper line on the ink tank.
c
Important:
It may be
dicult
to see inside the ink tank.
Rell
the ink tank carefully to prevent ink from spilling out from
the ink inlet.
User's Guide
Relling Ink
76
Note:
If any ink remains in the ink bottle aer lling the ink tank up to the upper line, install the top of the cap securely and
store the ink bottle upright for later use.
7. Close the cap onto the ink tank securely.
8. Close the ink tank unit cover.
9. Press the OK button.
10. Follow the instructions on the LCD screen to reset the ink levels.
Note:
You can reset the ink levels even if you did not ll the ink to the upper line. Note that doing so may cause a dierence
between the approximate ink levels and the actual ink levels. To keep your printer operating at the optimum condition,
rell
the ink tanks up to the upper line, and then reset the ink levels.
Related Information
& “Ink Bottle Codes” on page 73
User's Guide
Relling Ink
77
& Ink Bottle Handling Precautions” on page 74
User's Guide
Relling Ink
78
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
Because print head cleaning uses some ink, clean the print head only if quality declines.
When ink is low, you may not be able to clean the print head. Prepare a new ink bottle.
If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We
recommend to turn o the printer. If print quality has still not improved, contact Epson support.
To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Enter Setup from the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
5.
Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Close the nozzle check feature.
Note:
e test pattern may vary by model.
6. Follow the on-screen instructions to clean the print head.
User's Guide
Maintaining the Printer
79
7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
&
“Windows Printer Driver” on page 95
Checking and Cleaning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
Replacing Ink inside the Ink Tubes
If you have not used the printer for one or two months and notice banding or missing colors in the printouts, you
may need to replace the ink inside the ink tubes to solve the problem. e Power Ink Flushing utility allows you to
replace all of the ink inside the ink tubes.
User's Guide
Maintaining the Printer
80
c
Important:
is feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink
tanks. If there is not enough ink, rell the ink tanks.
is feature eects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature.
Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It
is not a user-serviceable part.
Aer using the Power Ink Flushing utility, turn the printer o and wait for at least 12 hours. Using this feature
improves the print quality aer 12 hours, however it cannot be used again within 12 hours of the last use. If you
still cannot solve the problem aer trying all of the methods above, contact Epson support.
Replacing Ink inside the Ink Tubes - Windows
1. Access the printer driver window.
2. Click Power Ink Flushing on the Maintenance tab.
3. Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 95
Replacing Ink inside the Ink Tubes - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Power Ink Flushing.
4. Follow the on-screen instructions.
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Control Panel
1.
Load A4-size plain paper in the printer.
2. Enter Setup from the home screen.
3. Select Maintenance > Print Head Alignment.
User's Guide
Maintaining the Printer
81
4. Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an
alignment pattern.
Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
5. Follow the on-screen instructions to align the print head.
Vertical Alignment: Find and enter the number for the most solid pattern in each group.
Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.
Note:
e test pattern may vary by model.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
Aligning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
User's Guide
Maintaining the Printer
82
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Windows Printer Driver” on page 95
Aligning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Print Head Alignment.
5. Follow the on-screen instructions.
Related Information
&
“Loading Paper in the Paper Cassette” on page 35
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A4-size plain paper in the printer.
2. Enter Setup from the home screen.
3. Select Maintenance > Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
Cleaning the Scanner Glass
When the copies or scanned images are smeared or
scued,
clean the scanner glass.
User's Guide
Maintaining the Printer
83
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
Note:
If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a so cloth to remove it. Wipe o all remaining liquid.
Do not press the glass surface too hard.
Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer -
Control Panel
e information is printed together with the nozzle check pattern.
1. Load A4-size plain paper in the printer.
2. Enter Setup from the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4.
Follow the on-screen instructions to print the nozzle check pattern.
User's Guide
Maintaining the Printer
84
Related Information
& “Loading Paper in the Paper Cassette” on page 35
Checking the Total Number of Pages Fed Through the Printer -
Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
Related Information
& “Windows Printer Driver” on page 95
Checking the Total Number of Pages Fed Through the Printer - Mac
OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.
Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer and Option Information.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will
aect
the product's energy
eciency.
Please
consider the environment before making any change.
Saving Power - Control Panel
1. Enter Setup from the home screen.
2. Select Common Settings.
3.
Select Power O Timer or Sleep Timer, and then make settings.
User's Guide
Maintaining the Printer
85
Menu Options for Setup Mode
By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer
maintenance.
Menu Options for Maintenance
Select the menus on the control panel as described below.
Setup > Maintenance
Print Head Nozzle Check
Prints a pattern to check if the print head nozzles are clogged.
Print Head Cleaning
Cleans clogged nozzles in the print head.
Reset Ink Levels
Select this feature to reset the ink levels before you
rell
the ink tanks.
Print Head Alignment
Adjusts the print head to improve print quality.
Run Vertical Alignment if your printouts look blurry or text and lines are misaligned.
Run Horizontal Alignment if your printouts contain horizontal banding at regular intervals.
Paper Guide Cleaning
Use this feature to feed a plain paper for cleaning when there are ink stains on the internal rollers or a
paper feed problem has occurred.
Related Information
& “Checking and Cleaning the Print Head” on page 79
& “Aligning the Print Head” on page 81
& “Relling the Ink Tanks” on page 75
& “Cleaning the Paper Path for Ink Smears” on page 83
Menu Options for Paper Setup
Select the menus on the control panel as described below.
Setup > Paper Setup
Select the paper size and paper type you loaded in the paper source.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
User's Guide
Menu Options for Setup Mode
86
Menu Options for Print Status Sheet
Select the menus on the control panel as described below.
Setup > Print Status Sheet
Conguration
Status Sheet
Prints an information sheet showing the current printer status and settings.
Usage History Sheet
Prints an information sheet showing the usage history of the printer.
Menu Options for Printer Settings
Select the menus on the control panel as described below.
Setup > Printer Settings
Paper Source Settings
A4/Letter Switching
Enable this feature so that error messages are not displayed even when the paper size setting for the
print job and the paper loaded in the paper source do not match. is feature is only available when
the paper size is set to A4 or Letter.
Error Notice
Displays an error message when the paper size or type settings in Paper Setup and the print settings
do not match.
Auto Error Solver
Select an action to perform when a 2-sided printing error occurs.
Enabled: If a 2-sided job is sent when there is no paper available that supports 2-sided printing, the
printer displays an error message, and then automatically prints on only one side of the paper.
Disabled: e printer displays an error message and cancels printing
PC Connection via USB
Select whether or not the printer allows access from a USB-connected computer. Disable this function
to restrict printing and scanning that is not sent over a network connection.
Menu Options for Common Settings
Select the menus on the control panel as described below.
Setup > Common Settings
Sleep Timer
Select the time period before the printer enters sleep mode (energy saving mode) when no operations
are performed. e LCD screen turns black when the set time passes.
User's Guide
Menu Options for Setup Mode
87
Power O Timer
You can adjust the time before power management is applied. Any increase will
aect
the products
energy eciency. Please consider the environment before making any change.
LCD Contrast
Adjust the brightness of the LCD screen.
Date/Time Settings
Date/Time
Enter the current date and time.
Daylight Saving Time
Select the summer time setting that applies to your area.
Time Dierence
Enter the time
dierence
between your local time and UTC (Coordinated Universal Time).
Country/Region
Select the display country or region. Your product may not have this feature depending on the location
of purchase.
Language
Select the display language.
Scroll Speed
Select the scroll speed of the LCD screen.
Related Information
& “Saving Power” on page 85
Menu Options for Network Settings
Select the menus on the control panel as described below.
Setup > Network Settings
Network Status
Displays or prints the network settings and connection status.
Wi-Fi Setup
Wi -F i S et up Wi z ar d
Select an SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network.
Push Button Setup (WPS)
Connect the printer to a wireless network by pressing the WPS button on your wireless router.
PIN Code Setup (WPS)
User's Guide
Menu Options for Setup Mode
88
In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the
printer to a wireless (Wi-Fi) network.
Wi -F i Au to C onn e c t
Connects the printer to a wireless (Wi-Fi) network using a computer that is connected to the access
point. Insert the
soware
disc supplied with the printer into the computer, and then follow the on-
screen instructions. When you are prompted to operate the printer, run this menu.
Disable Wi-Fi
Disables the connection by turning o the wireless signal without deleting the network information.
To enable the connection, set up the wireless (Wi-Fi) network again.
Wi -F i Di re c t S e tu p
Connects the printer to a wireless (Wi-Fi) network without a wireless router.
Connection Check
Checks the status of the network connection and prints the network connection report. If there are any
problems with the connection, see the report to solve the problem.
Advanced Setup
Changes the network settings, such as the printer name or TCP/IP Address.
Related Information
& Printing a Network Connection Report” on page 25
& “Making Wi-Fi Settings by Push Button Setup” on page 21
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 22
& “Disabling Wi-Fi from the Control Panel” on page 31
& “Making Wi-Fi Direct (Simple AP) Settings” on page 22
& “Making Advanced Network Settings” on page 23
Menu Options for Epson Connect Services
Select the menus on the control panel as described below.
Setup > Epson Connect Services
Status
Check whether or not the printer is registered and connected to the Epson Connect services.
Suspend/Resume
Select whether to suspend or resume Epson Connect services.
For registration and usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Restore Default Settings
Resets the settings to their defaults.
User's Guide
Menu Options for Setup Mode
89
Related Information
& Epson Connect Service” on page 93
Menu Options for Google Cloud Print Services
Select the menus on the control panel as described below.
Setup > Google Cloud Print Services
Status
Check whether or not the printer is registered and connected to the Google Cloud Print services.
Suspend/Resume
Select whether to suspend or resume the Google Cloud Print services.
Restore Default Settings
Unregister the Google Cloud Print services.
For registration and usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Menu Options for Universal Print Settings
Select the menus on the control panel as described below.
Setup > Universal Print Settings
ese print settings are applied when you print using an external device without using the printer driver.
Top Oset
Adjust the top margin of the paper.
Left
Oset
Adjust the le margin of the paper.
Top Oset in Back
Adjust the top margin for the back of the page when performing 2-sided printing.
Left Oset in Back
Adjust the le margin for the back of the page when performing 2-sided printing.
Check Paper Width
Checks the paper width before the printer starts printing. is prevents printing beyond the edges of the
paper when the paper size setting is not correct. However, the printing time may be little longer.
Dry Time
User's Guide
Menu Options for Setup Mode
90
Select the drying time when performing 2-sided printing.
Skip Blank Page
Skips blank pages in the print data automatically.
Menu Options for Eco Mode
Select the menus on the control panel as described below.
Setup > Eco Mode
Applies the settings for energy and resource saving. Enabling this feature allows you to make the following settings.
When Eco Mode is disabled, the settings made in Common Settings are applied.
Sleep Timer
Select the time period before the printer enters sleep mode (energy saving mode) when no operations
are performed.
e
LCD screen turns black when the set time passes.
Power O Timer
Automatically turns the printer o if no operations are performed for a set time period. You can adjust
the time before power management is applied. Any increase will aect the product’s energy eciency.
Please consider the environment before making any change.
2-Sided (Copy)
Sets 2-sided copying as the default setting.
Related Information
& “Saving Power” on page 85
Menu Options for Quiet Mode
Select the menus on the control panel as described below.
Setup > Quiet Mode
Reduces the noise the printer makes, however, this may reduce print speed. Depending on the paper type and print
quality settings you selected, there may be no
dierence
in the printer's noise level.
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Setup > Restore Default Settings
Network Settings
Resets the network settings to the default.
Clear All Data and Settings
User's Guide
Menu Options for Setup Mode
91
Resets all settings to the default.
User's Guide
Menu Options for Setup Mode
92
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied CD.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e
features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓✓✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later
Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
User's Guide
Network Service and Software Information
93
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Setup > Network Settings > Network Status > Wi r e d L A N / Wi - Fi S t a tu s or Wi - Fi Stat u s from the
home screen, and then check the printer's IP address.
2.
Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 59
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Access the devices and printers screen in Windows.
Win dows 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c es a n d pr i nt e rs
in Hardware and Sound.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c es a n d pr i n te r s in Hardware and Sound (or
Hardware).
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c es a n d pr i n te rs in Hardware and Sound.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3.
Select the Web S er vi ce tab and click the URL.
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
User's Guide
Network Service and Software Information
94
2. Click Options & Supplies> Show Printer Webpage.
Windows Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
Wi nd ow s 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c es a n d pr i nt e rs in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c es a n d pr i n te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c es a n d pr i n te rs in Hardware and Sound. Right-
click on your printer and select Printing preferences.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
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95
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Restricting Settings for the Windows Printer Driver
You can lock some settings of the printer driver so that other users cannot change them.
Note:
Log on to your computer as an administrator.
1. Open the Optional Settings tab in printer properties.
Win dows 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c es a n d pr i nt e rs
in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printer
properties. Click the Optional Settings tab.
Windows 8.1/Windows 8/Windows Server 2012R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c es a n d pr i n te r s in Hardware and Sound. Right-
click on your printer, or press and hold it and then select Printer properties. Click the Optional Settings
tab.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c es a n d pr i n te rs in Hardware and Sound.
Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your
printer, and then select Properties. Click the Optional Settings tab.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer, and then select Properties. Click the Optional Settings tab.
2. Click Driver Settings.
3. Select the feature that you want to restrict.
See the online help for explanations of the setting items.
4. Click OK.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3.
Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
User's Guide
Network Service and Software Information
96
Related Information
& “Windows Printer Driver” on page 95
Mac OS X Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may
dier.
See the application's help for details.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS X Printer Driver
Skip Blank Page: Avoids printing blank pages.
Quiet Mode: Prints quietly. However, the print speed may be slower.
High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
Wa rni ng
Notications
: Allows the printer driver to display warning
notications.
Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Epson Scan 2 (Scanner Driver)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
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97
Note:
You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
Starting on Windows
Note:
For Windows Server operating systems, you need to install the Desktop Experience feature.
Wi nd ow s 1 0
Click the start button, and then select All apps > EPSON > Epson Scan 2.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS X
Note:
Epson Scan 2 does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Epson Event Manager
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Note:
Windows Server operating systems are not supported.
Starting on Windows
Wi nd ow s 1 0
Click the start button, and then select All apps > Epson Soware > Event Manager.
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> Event Manager.
Related Information
& “Scanning to a Computer” on page 66
User's Guide
Network Service and Software Information
98
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
Windows Server operating systems are not supported.
To use this application, the printer driver needs to be installed.
Starting on Windows
Wi nd ow s 1 0
Click the start button, and then select All apps > Epson
Soware
> Epson Easy Photo Print.
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> Epson Easy Photo Print.
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
Windows Server operating systems are not supported.
Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's
rmware
and manual.
Note:
Windows Server operating systems are not supported.
Starting on Windows
Wi nd ow s 1 0
Click the start button, and then select All apps > Epson Soware > EPSON Soware Updater.
User's Guide
Network Service and Software Information
99
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs (or Programs) > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
EpsonNet Cong
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet
Cong
or the application's help for more details.
Starting on Windows
Wi nd ow s 1 0
Click the start button, and select All apps > EpsonNet > EpsonNet
Cong
V4 > EpsonNet
Cong
.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Cong V4 > EpsonNet
Cong.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong V4 > EpsonNet Cong.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
Win dows 1 0
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100
Right-click the start button or press and hold it, and then select Control Panel.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1.
Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn
o
the printer.
3.
To uninstall the printer driver, select System Preferences from the
menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4.
Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
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101
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e
Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “EPSON Soware Updater” on page 99
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
When reinstalling an application, you need to uninstall it rst.
1.
Quit all running applications.
2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3. Access to the following website, and then enter the product name.
http://epson.sn
4. Select Setup, and then click Download.
5. Click or double-click the downloaded le, and then follow the on-screen instructions.
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware
disc that came with the printer.
Related Information
& “Uninstalling Applications” on page 100
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1.
Make sure that the printer and the computer are connected, and the computer is connected to the internet.
User's Guide
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102
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn
o
the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON
Soware
Updater on page 99
User's Guide
Network Service and Software Information
103
Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error XXXXXX
Turn the power o and on again. For details, see
your documentation.
Remove any paper or protective material in the printer. If the error
message is still displayed after turning the power o and on again,
contact Epson support.
The printer's ink pad is nearing the end of its
service life.
Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
Press the
x
button to resume printing.
The printer's ink pad is at the end of its service
life.
Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Communication error.
Check if the computer is connected.
Connect the computer and the printer correctly. If you are connecting
over a network, see the page that describes the network connection
method from the computer.
If the error message is displayed during scanning, make sure that Epson
Scan 2 and Epson Event Manager are installed on the computer.
Invalid IP address and subnet mask.
Enter them correctly. See your documentation.
Enter the correct IP address or default gateway. Contact your network
administrator for assistance.
Update the root certicate to use cloud services. Run Web Cong, and then update the root certicate.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its
specications.
e
printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
User's Guide
Solving Problems
104
Related Information
& Contacting Epson Support” on page 140
& Connecting to a Computer” on page 18
& “Installing Applications” on page 102
& “Updating Applications and Firmware” on page 102
& “Web Cong” on page 93
Checking the Printer Status - Windows
1. Access the printer driver window.
2.
Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 95
Checking Printer Status - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
User's Guide
Solving Problems
105
Removing Jammed Paper from Inside the Printer
!
Caution:
Be careful not to trap your hand or
ngers
when opening or closing the scanner unit. Otherwise you may be
injured.
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the scanner unit with the document cover closed.
2. Remove the jammed paper.
User's Guide
Solving Problems
106
c
Important:
Do not touch the white at cable, translucent part, and ink tubes inside the printer. Doing so may cause a
malfunction.
3. Close the scanner unit.
Removing Jammed Paper from the Paper Cassette
1. Close the output tray.
User's Guide
Solving Problems
107
2. Pull out the paper cassette.
3. Remove the jammed paper.
4. Align the edges of the paper and slide the edge guides to the edges of the paper.
5.
Insert the paper cassette in the printer.
User's Guide
Solving Problems
108
Removing Jammed Paper from the Rear Cover
1. Remove the rear cover.
2. Remove the jammed paper.
3. Remove jammed paper from the rear cover.
User's Guide
Solving Problems
109
4. Open the cover of the rear cover.
5. Remove the jammed paper.
6. Close the cover of the rear cover, and then insert the rear cover in the printer.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
Place the printer on a at surface and operate in the recommended environmental conditions.
Use paper supported by this printer.
User's Guide
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110
Follow the paper handling precautions.
Do not load more than the maximum number of sheets
specied
for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
Related Information
& Environmental Specications on page 135
& “Paper Handling Precautions” on page 33
& “Available Paper and Capacities” on page 34
& “List of Paper Types” on page 35
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&
“Removing Jammed Paper” on page 105
& “Loading Paper in the Paper Cassette” on page 35
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&
“Loading Paper in the Paper Cassette” on page 35
Several Sheets of Paper are Fed at a Time
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
in the printer before you reload the paper.
Power and Control Panel Problems
Power Does Not Turn On
Make sure the power cord is securely plugged in.
Hold down the
P
button for a little longer.
User's Guide
Solving Problems
111
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it
o
by pressing the
P
button.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
Install the printer driver.
Connect the USB cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you cannot print over a network, see the page that describes the network connection method from the
computer.
If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs.
Cancel printing if necessary.
Make sure the printer is not oine or pending.
If the printer is
oine
or pending, clear the
oine
or pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
& Connecting to a Computer” on page 18
& “Installing Applications” on page 102
& Canceling Printing” on page 61
User's Guide
Solving Problems
112
When You Cannot Make Network Settings
Tur n
o
the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
Select Setup > Network Settings > Connection Check, and then print the network connection report. If an
error has occurred, check the network connection report and then follow the printed solutions.
Related Information
& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 113
& Messages and Solutions on the Network Connection Report” on page 26
Cannot Connect from Devices Even Though Network Settings are
No Problem
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
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113
You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to
dierent
SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot be able to connect to the printer
because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the
same SSID as the printer.
Most access points have a privacy separator feature that blocks the communication from unauthorized devices.
If you cannot connect to the network even if the devices and access point are connected to the same SSID,
disable the privacy separator on the access point. See the manual provided with the access point for details.
User's Guide
Solving Problems
114
Related Information
& “Checking the SSID Connected to the Printer” on page 115
& “Checking the SSID for the Computer” on page 115
Checking the SSID Connected to the Printer
You can check the SSID by printing a network connection report, network status sheet, or on Web Cong.
Checking the SSID for the Computer
Windows
Select Control Panel > Network and Internet > Network and Sharing Center.
Mac OS X
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Suddenly the Printer Cannot Print over a Network
Connection
When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
User's Guide
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115
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs. Cancel printing if necessary.
Make sure the printer is not oine or pending. If the printer is oine or pending, clear the oine or
pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
Check if the selected port is correct in Printer Properties > Port
Select Setup > Network Settings > Connection Check, and then print the network connection report. If the
report shows that the network connection failed, check the network connection report and then follow the
printed solutions.
Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. See the manual provided with your
computer for more details.
Related Information
& “Checking the SSID Connected to the Printer” on page 115
& “Checking the SSID for the Computer” on page 115
& Messages and Solutions on the Network Connection Report” on page 26
& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 113
Suddenly the Printer Cannot Print Using a USB
Connection
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.
Re-set the USB connection following the steps in [Changing a Connection Method to a Computer] in this
manual.
Related Information
& “Changing the Connection Method to a Computer” on page 29
Cannot Print from an iPhone or iPad
Connect the iPhone or iPad to the same network (SSID) as the printer.
Enable the AirPrint setting on Web Cong.
User's Guide
Solving Problems
116
Related Information
& Connecting to a Smart Device” on page 20
& “Web Cong” on page 93
Printout Problems
Printout is
Scued
or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 79
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 79
Colored Banding Appears at Intervals of Approximately 3.3 cm
Select the appropriate paper type setting for the type of paper loaded in the printer.
Align the print head using the Horizontal Alignment feature.
User's Guide
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117
When printing on plain paper, print using a higher quality setting.
Related Information
& “List of Paper Types” on page 35
& “Aligning the Print Head - Control Panel” on page 81
Blurry Prints, Vertical Banding, or Misalignment
Align the print head using the Vertic al Alignment feature.
Related Information
& “Aligning the Print Head - Control Panel” on page 81
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Make sure the initial ink charging is complete.
Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
If you have not used the printer for one or two months, replace the ink inside the ink tubes.
Align the print head.
Use paper supported by this printer.
Select the appropriate paper type setting for the type of paper loaded in the printer.
User's Guide
Solving Problems
118
Do not print on paper that is damp, damaged, or too old.
If the paper is curled or the envelope is
pued
up,
atten
it.
Print using a higher quality setting.
If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
Do not stack the paper immediately aer printing.
Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Use ink bottles with the correct part code for this printer.
Epson recommends using the ink bottle before the date printed on the package.
Related Information
& “Relling the Ink Tanks” on page 75
& “Replacing Ink inside the Ink Tubes” on page 80
& “Available Paper and Capacities” on page 34
& “List of Paper Types” on page 35
& “Paper Handling Precautions” on page 33
& “Checking and Cleaning the Print Head” on page 79
& “Aligning the Print Head” on page 81
Paper Is Smeared or
Scued
When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
When vertical banding appears or the paper is smeared, clean the paper path.
User's Guide
Solving Problems
119
Place the paper on a at surface to check if it is curled. If it is, atten it.
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Cleaning the Paper Path for Ink Smears” on page 83
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
& Printing on 2-Sides” on page 45
& Menu Options for Copy Mode” on page 63
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
& “Adjusting the Print Color” on page 57
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
& “Cleaning the Paper Path for Ink Smears” on page 83
The Position, Size, or Margins of the Printout Are Incorrect
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
User's Guide
Solving Problems
120
Select the appropriate Document Size in the copy settings.
Select the appropriate paper size setting.
Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 35
& “Placing Originals on the Scanner Glass” on page 39
& “Cleaning the Scanner Glass” on page 83
& “Printable Area” on page 130
Printed Characters Are Incorrect or Garbled
Connect the USB cable securely to the printer and the computer.
Cancel any paused print jobs.
Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& Canceling Printing” on page 61
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
Clean the paper path.
Clean the scanner glass.
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
When the paper is smeared, lower the copy density setting.
User's Guide
Solving Problems
121
Related Information
& “Cleaning the Paper Path for Ink Smears” on page 83
& “Cleaning the Scanner Glass” on page 83
& Menu Options for Copy Mode” on page 63
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
Related Information
&
“Menu Options for Copy Mode” on page 63
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
Lower the copy density setting on the control panel.
Related Information
& Menu Options for Copy Mode” on page 63
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 100
& “Installing Applications” on page 102
Other Printing Problems
Printing Is Too Slow
Close any unnecessary applications.
Lower the quality setting. High quality printing slows down the printing speed.
User's Guide
Solving Problems
122
Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
Wi n d o w s
Select High Speed on the printer driver's More Options tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
Disable Quiet Mode.
Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Related Information
&
“Web
Cong
” on page 93
Cannot Start Scanning
Connect the USB cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.
Make sure that the correct printer (scanner) is selected on Epson Scan 2.
If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
User's Guide
Solving Problems
123
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install Epson Scan 2. See the following to access Scanner and Camera.
Win dows 10
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
Related Information
& “Uninstalling Applications” on page 100
& “Installing Applications” on page 102
Cannot Start Scanning when Using the Control Panel
Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Epson Scan 2 (Scanner Driver)” on page 97
& Epson Event Manager” on page 98
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
Clean the scanner glass.
Remove any trash or dirt that adheres to the original.
Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
User's Guide
Solving Problems
124
Related Information
& “Cleaning the Scanner Glass” on page 83
The Image Quality Is Rough
In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Using Epson Scan 2” on page 68
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
& “Scanning Using Epson Scan 2” on page 68
Text is Blurred
In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the
reshold
, black becomes stronger.
If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Using Epson Scan 2” on page 68
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
User's Guide
Solving Problems
125
On the Advanced Settings tab in Epson Scan 2, set Descreening.
Change the resolution, and then scan again.
Related Information
&
“Scanning Using Epson Scan 2” on page 68
Cannot Scan the Correct Area on the Scanner Glass
Make sure the original is placed correctly against the alignment marks.
If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&
“Placing Originals on the Scanner Glass” on page 39
Text is Not Recognized Correctly when Saving as a Searchable PDF
On the Image Format Options window in Epson Scan 2, check that Text L an guage is set correctly on the Tex t
tab.
Check that the original is placed straight.
Use an original with clear text. Text recognition may decline for the following types of originals.
Originals that have been copied a number of times
Originals received by fax (at low resolutions)
Originals on which the letter spacing or line spacing is too small
Originals with ruled lines or underlining over the text
Originals with hand-written text
Originals with creases or wrinkles
In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the
reshold
, the black color area becomes larger.
In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
Related Information
& “Scanning Using Epson Scan 2” on page 68
User's Guide
Solving Problems
126
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1.
Start Epson Scan 2 Utility.
Win dows 1 0
Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
Mac OS X
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
& “Uninstalling Applications” on page 100
& “Installing Applications” on page 102
Other Scanning Problems
Scanning Speed Is Slow
Lower the resolution, and then scan again. When the resolution is high, scanning may take some time.
e scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
On the Conguration screen which is displayed by clicking the
button in Epson Scan 2, if you set Quiet
Mode on the Scan tab, the scanning speed may be reduced.
Related Information
& “Scanning Using Epson Scan 2” on page 68
User's Guide
Solving Problems
127
Scanning Stops when Scanning to PDF/Multi-TIFF
When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
When scanning large volumes, we recommend scanning in grayscale.
Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
& “Scanning Using Epson Scan 2” on page 68
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
Windows printer driver
Enable Quiet Mode on the Main tab.
Mac OS X printer driver
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Control panel
From the home screen, select Setup > Quiet Mode, and then enable it.
Epson Scan 2
Click the
button to open the
Conguration
window. Next, set the Quiet Mode on the Scan tab.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is le o for a long time, the clock may show the wrong time.
Related Information
&
“Menu Options for Common Settings” on page 87
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide
Solving Problems
128
A Message Prompting You to Reset the Ink Levels is Displayed
Rell all or the specied ink tanks, select the color that you relled on the LCD screen, and then press the
x
button to reset the ink levels.
Depending on the usage conditions, the message may be displayed when there is still ink in the tank.
If the message is displayed even when more than half of the ink remains in the ink tanks, the printer may be
malfunctioning. Contact Epson support.
Related Information
&
Relling
the Ink Tanks” on page 75
User's Guide
Solving Problems
129
Appendix
Technical Specications
Printer
Specications
Print Head Nozzle Placement Black ink nozzles: 400
Color ink nozzles: 128 for each color
Weight of Paper Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 47.0 mm (1.85 in.)
D 45.0 mm (1.77 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 47.0 mm (1.85 in.)
D 18.0 mm (0.71 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Eective Pixels 10200×14040 pixels (1200 dpi)
User's Guide
Appendix
130
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Scanning Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output Resolution 50 to 4800, 7200, 9600 dpi
(50 to 4800 dpi in 1 dpi increments.)
Color Depth Color
48 bits per pixel internal (16 bits per pixel per color internal)
24 bits per pixel external (8 bits per pixel per color external)
Grayscale
16 bits per pixel internal
8 bits per pixel external
Black and white
16 bits per pixel internal
1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
Network Function List
Functions Supported Remarks
Network Interfaces Ethernet -
Wi-Fi Infrastructure -
Ad hoc - -
Wi-Fi Direct (Simple AP) -
Concurrent
Connection
Ethernet and Wi-Fi Direct (Simple AP) -
Wi-Fi (Infrastructure) and Wi-Fi Direct (Simple AP) -
User's Guide
Appendix
131
Functions Supported Remarks
Panel Operation Wi-Fi Setup Wi-Fi Setup Wizard -
Push Button Setup
(WPS)
-
PIN Code Setup -
Wi-Fi Auto Connect -
Wi-Fi Direct Setup -
General Network Setup -
Network Connection Check -
Network Status -
Network Status Sheet Printing -
Disable Wi-Fi -
Restore the Factory Default Settings -
File Sharing Setup - -
Network Printing EpsonNet Print (Windows) IPv4 -
Standard TCP/IP
(Windows)
IPv4, IPv6 -
WSD Printing (Windows) IPv4, IPv6 Windows Vista or
later
Bonjour Printing (Mac OS
X)
IPv4, IPv6 -
IPP Printing (Windows,Mac
OS X)
IPv4, IPv6 -
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email
Print)
IPv4 -
AirPrint (iOS,Mac OS X) IPv4, IPv6 iOS 5 or later, Mac OS
X v10.7 or later
Google Cloud Print IPv4, IPv6 -
User's Guide
Appendix
132
Functions Supported Remarks
Network Scanning Epson Scan 2 IPv4, IPv6 -
Event Manager IPv4 -
Epson Connect (Scan to
Cloud)
IPv4 -
AirPrint (Scan) IPv4, IPv6 Mac OS X v10.9 or
later
ADF (AutoReversing) - -
Fax Send a fax IPv4 - -
Receive a fax IPv4 - -
AirPrint (Faxout) IPv4, IPv6 - Mac OS X v10.8 or
later
Wi-Fi
Specications
Standards
IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
19.8 dBm (EIRP)
Coordination Modes
Infrastructure, Wi-Fi Direct
*2
Wireless Securities
WEP (64/128bit), WPA2-PSK (AES)
*3
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 Not supported for IEEE 802.11b.
*3 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet
Specications
Standards
IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.
User's Guide
Appendix
133
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan Mac OS X v10.9.x or later
Google Cloud Print
Dimensions
Dimensions Storage
Width: 515 mm (20.3 in.)
Depth: 360 mm (14.2 in.)
Height: 205 mm (8.1 in.)
Printing
Width: 515 mm (20.3 in.)
Depth: 559 mm (22 in.)
Height: 205 mm (8.1 in.)
Weight
*
Approx. 6.6 kg (14.6 lb)
* Without the ink and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.3 A 0.3 A
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 11 W
(ISO/IEC24712)
Ready mode: Approx. 4.4 W
Sleep mode: Approx. 1.5 W
Power o: Approx. 0.3 W
Standalone copying: Approx. 11 W
(ISO/IEC24712)
Ready mode: Approx. 4.4 W
Sleep mode: Approx. 1.5 W
Power o: Approx. 0.3 W
Note:
Check the label on the printer for its voltage.
User's Guide
Appendix
134
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Bottles
Storage Temperature
-20 to 40 °C (-4 to 104 °F)
*
Freezing Temperature -15 °C (5 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008/
Windows Server 2003 R2/Windows Server 2003 SP2 or later
Mac OS X v10.11.x/Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X
v10.6.8
Note:
Mac OS X may not support some applications and features.
e UNIX File System (UFS) for Mac OS X is not supported.
User's Guide
Appendix
135
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is
equipment contains the following wireless module.
Manufacturer: Askey Computer Corporation
Type: WLU6320-D69 (RoHS)
is
product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules.
is
equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://:www.epson.eu/conformity
C532B
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended
modication
of the products.
User's Guide
Appendix
136
Standards and Approvals for Australian Model
EMC AS/NZS CISPR22 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C532B
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
Unused postage stamps, pre-stamped postcards, and other
ocial
postal items bearing valid postage
Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
User's Guide
Appendix
137
c
Important:
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
When storing or transporting an ink bottle aer removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
when you transport the bottle.
Do not put opened ink bottles in the box with printer.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is
o.
Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape.
User's Guide
Appendix
138
7. Close the scanner unit.
8. Prepare to pack the printer as shown below.
9. Make sure to install the cap onto the ink tank securely.
10. Pack the printer in its box using the protective materials.
When you use the printer again, make sure you remove the tape securing the print head. If print quality has
declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 13
& “Checking and Cleaning the Print Head” on page 79
& “Aligning the Print Head” on page 81
User's Guide
Appendix
139
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
Product serial number
(e
serial number label is usually on the back of the product.)
Product model
Product soware version
(Click About, Version Info, or a similar button in the product
soware.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a
product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings
even during a warranty period. We recommend that you make your own backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
User's Guide
Appendix
140
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
User's Guide
Appendix
141
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e
site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing,
conguring
and operating your Epson product. Our Pre-sales Helpdesk
sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product
specications,
drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problem troubleshooting
Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline
Phone: 66-2685-9899
User's Guide
Appendix
142
Email: support@eth.epson.co.th
Our Hotline team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline
Phone(Ho Chi Minh City): 84-8-823-9239
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Epson Service Center
65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
Information on product specications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: 62-21-572-4350
Fax: 62-21-572-4357
Our Hotline team can help you with the following over the phone or fax:
Sales enquiries and product information
Tech nica l suppor t
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS Jakarta MG.
DUA
RUKO MANGGA DUA MALL NO. 48 JL.
ARTERI MANGGA DUA - JAKARTA UTARA-
DKI
(+6221)62301104
jkt-technical1@epson-
indonesia.co.id
User's Guide
Appendix
143
Province Company Name Address Phone
E-mail
NORTH
SUMATERA
ESC Medan Kompleks Graha Niaga, Jl. Bambu II No. A-4,
Medan- 20114
(+6261)42066090/42066091
mdn-technical@epson-
indonesia.co.id
WEST JAWA ESC Bandung JL. CIHAMPELAS NO. 48A-BANDUNG JABAR
40116
(+6222)4207033
bdg-technical@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC Yogyakarta YAP Square, Blok A No.6 Jl. C Simanjutak
YOGYAKARTA - DIY
(+62274)581065
ygy-technical@epson-
indonesia.co.id
EAST JAWA ESC Surabaya HITECH MALL LT.2 BLOK A NO. 24 JL.
KUSUMA BANGSA NO. 116 -118 -
SURABAYA JATIM
(+6231)5355035
sby-technical@epson-
indonesia.co.id
SOUTH
SULAWESI
ESC Makassar JL. GUNUNG BAWAKARAENG NO. 68E -
MAKASSAR SULSEL
(+62411)328212
mksr-technical@epson-
indonesia.co.id
WEST
KALIMANTAN
ESC Pontianak JL. NUSA INDAH I NO. 40A PONTIANAK
KALBAR 78117
(+62561)735507
pontianak-technical@epson-
indonesia.co.id
PEKANBARU ESC PEKANBARU JL. TUANKU TAMBUSAI NO. 353 -
PEKANBARU RIAU
(+62761)21420
pkb-technical@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA KEIAI WISMA KEIAI LT. 1 JL. JEND. SUDIRMAN KAV.
3 JAKPUS DKI JAKARTA
(+6221)5724335
ess.support@epson-
indonesia.co.id
EAST JAWA ESS SURABAYA JL. JAWA NO. 2-4 KAV. 29, RUKO SURYA INTI,
SURABAYA - JATIM
(+6231)5014949
esssby.support@epson-
indonesia.co.id
BANTEN ESS SERPONG Ruko mall WTC MATAHARI no. 953
SERPONG - Banten
(+6221)53167051
esstag.support@epson-
indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Blok C20 , Jl. MT
Haryono No 970 Semarang - Jawa tengah
(+6224)8313807
esssmg.support@epson-
indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kel.
Sempaja Selatan Kec. Samarinda Utara
Samarinda- Kalimantan Timur (samping
kantor pos)
(+62541)7272904
escsmd.support@epson-
indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M. Rasyid Nawawi no.249, kelurahan 9
ilir Palembang - Sumsel
(+62711)311330
escplg.support@epson-
indonesia.co.id
User's Guide
Appendix
144
Province Company Name Address Phone
E-mail
EAST JAVA ESC JEMBER Jl. Panglima Besar Sudirman No.1 D JEMBER
- JAWA TIMUR (Depan Balai Penelitian dan
Pengolahan Kakao)
(+62331) 486468,488373
jmr-admin@epson-indonesia.co.id
jmr-technical@epson-
indonesia.co.id
NORTH
SULAWESI
ESC MANADO Tekno @Megamall, Megamall LG TK-21 Jl.
Piere Tendean Kawasan Megamas
Boulevard Manado 95111
(+62431)7210033
MND-ADMIN@EPSON-
INDONESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
Information on product specications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: +60 1800-8-17349
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair services and warranty
Head
Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
User's Guide
Appendix
145
Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1800-1069-37766
Toll Free: (Digital) 1800-3-0037766
Metro Manila: (+632)441-9030
Web Site: http://customercare.epson.com.ph
E-mail: customercare@epc.epson.som.ph
Our Customer Care team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2665
User's Guide
Appendix
146
141

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