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Using Select Services
Your Synergy 1000 gives you easy access to BT
Select Services.
• Call Diversion (need to subscribe)
For further information, see the Select Services
User Guide, supplied when you subscribe to the
services of your choice.
Call Diversion
You can use your Synergy 1000 to request the
network to divert incoming calls to another
number.
You can choose to divert:
– all calls;
– calls that are not answered within 5 rings; or
– calls when your line is already engaged.
• Press the ➔ button. Display shows CALL
DIVERT.
• Press the ✔ button. Display shows SET.
• Press the ✔ button to request Call Diversion.
You can now scroll through three options:
• Display shows ALL CALLS, which means all
calls will be diverted.
• Press the ➔ button. Display shows NOT ANS,
which means calls that you don’t answer
within 5 rings will be diverted.
• Press the ➔ button. Display shows ENGAGED
which means that callers who get the engaged
tone will be diverted.
• Select the displayed option by pressing the
✔ button. The handset automatically sends a
sequence of tones to the network exchange.
Display shows PLS LISTEN and you hear a
network announcement.
• Follow the instructions from the network
announcement.
To cancel Call Diversion
• Press the ➔ button until the display shows
CALL DIVERT.
• Press the ✔ button to display SET.
• Press the ➔ button to display CANCEL.
Some of these services may not be available.
Contact your network provider.
