Help If you have any problems using your Freestyle 520 Plus,
this section will give you the most common, easy-to-follow solutions.
No dialling tone
The base-unit display should show BASE. If
not, the phone may have become unplugged or
switched off at the mains.
The cordless handset may need recharging.
Put it on the cradle charging unit or, if
necessary, replace the battery pack. (You can
get batteries from your BT stockist.)
Make sure your Freestyle 520 Plus phone line
cord is plugged into the phone socket.
You may be out of range of the base unit. Try
again nearer the base unit.
Is the base unit aerial fully extended? This will
help you get the best possible range for using
the cordless handset.
You dial and nothing happens
You may be out of range of the base unit. Try
again nearer the base unit.
The handset does not ring
Have you turned the ringer off?
See page 13.
Are there too many phones, answering
machines or fax machines plugged in which
could be overloading the sockets?
See ‘Ringer equivalence number’ - page 37.
There is noise or interference on the
cordless handset
You may be almost out of range of the base
unit. Try moving nearer.
The base unit or cordless handset may be too
close to other electrical equipment and metal
objects. (Occasionally, overhead power lines
can cause interference when you use the
cordless handset outdoors. If this is the case
try again nearer the base unit.)
If your Freestyle picks up conversations from
other cordless phones, you can change the
channel during a call. See page 29.
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