Payment Life-cycle in the Adyen System
1 Payment Life-cycle in the Adyen System
A payment in the Adyen System goes through a number of stages after it has been
submitted. This chapter describes these stages and how a payment goes from one stage
to another.
What Happens to a Payment After it has been
Completed?
When a payment session has been completed by the shopper on the Hosted Payment
Pages the payment attempt is recorded in one of a number of temporary transaction
databases awaiting transfer into the Customer Area (CA) Backoffice. This explains why
there is a “lag” between the time of the payment and the time when it can be found in
the payment list in the CA. The size of this “lag” is displayed on the Home page of the CA
as the “All systems up-to-date” time; any payments which were completed before this
time will be visible in the payment list.
Each payment goes through the same basic sequence of statuses irrespective of the
payment method used. A status is considered “final” if no status additions are possible.
The diagram below is a summary of the payment statuses (minus the possible
dispute/chargeback process statuses).
Payment Statuses in the Adyen System
Illustration 1: Payment Statuses in the Adyen System
Received
Registration of the (validated) payment attempt. All payments have this as their initial
status.
Authorised
The payment has been approved by the financial institution. This status serves as an
indicator to proceed with delivery of goods and services.
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