Introduction3
Table of Contents
Introduction.................................................................................................................................3
Audience..................................................................................................................................3
Changelog...............................................................................................................................3
1 Payment Life-cycle in the Adyen System.................................................................................4
What Happens to a Payment After it has been Completed?...................................................4
Received..............................................................................................................................4
Authorised...........................................................................................................................4
Refused...............................................................................................................................5
Error....................................................................................................................................5
Cancelled............................................................................................................................5
Expired................................................................................................................................5
SentForSettle......................................................................................................................5
Settled.................................................................................................................................5
SentForRefund....................................................................................................................5
Refunded.............................................................................................................................5
Capture a Payment..................................................................................................................6
2 Account Structure.....................................................................................................................7
3 Disputes....................................................................................................................................8
Receiving Dispute Notifications...............................................................................................8
Viewing Disputes.....................................................................................................................8
Defending Disputes.................................................................................................................9
4 Going from Test to Live..........................................................................................................10
Requirements........................................................................................................................10
Recommendations.................................................................................................................10
Diagram Flow........................................................................................................................11
5 First steps in the Live Account................................................................................................12
Live Merchant Backoffice Settings........................................................................................12
Publish the Skin from Test to Live.........................................................................................13
Make a Live Payment to Test the Skin..................................................................................13
Change the URL to Live.........................................................................................................13
Make a Payment!...................................................................................................................14
Enable Live Payments for All Customers...............................................................................14
Appendix A: Production and Test URLs.................................................................................15
Test URLs..........................................................................................................................15
Production URLs................................................................................................................15
2 Copyright © Adyen B.V. 2013
