Adyen's Hosted Call Center interface
Step 3. Payment Pages
When you press the Submit button the following screen is presented with payment methods (the actual list
depends on your configuration, as well as other parameters such as currency, amount and country):
Depending on the payment method selected the regular payment screens follow. Your call center agent can
enter the payment details here as instructed by the customer on the phone.
Please note that, on some occasions, payment methods can be shown that cannot be processed over the
phone. To avoid this behaviour please create a skin and select only the desired and suitable payment methods.
See the Skin Creation Manual for more information.
The Pay By Email option allows your customer service employee to send a payment link to the customer by
email which can then be used by them to finalise the payment.
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