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Default Login Details
User’s Guide
LTE Series
Copyright © 2020 Zyxel Communications Corporation
LAN IP Address http://192.168.1.1
Login admin
Password See the Zyxel Device label
Version 1.00_2.00 Ed 4, 3/2020
LTE Series User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a series User’s Guide. Screenshots and graphics in this book may differ slightly from what you see
due to differences in your product firmware or your computer operating system. Every effort has been
made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the Zyxel Device.
•More Information
Go to support.zyxel.com to find other information on the Zyxel Device
.
LTE Series User’s Guide
3
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your Zyxel
Device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
The LTE device in this user’s guide may be referred to as the “Zyxel Device” in this guide.
Product labels, screen names, field labels and field choices are all in bold font.
A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting
> Routing > DNS Route means you first click Network Setting in the navigation panel, then the Routing
submenu and finally the DNS Route tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact
representation of your Zyxel Device.
Zyxel Device Generic Router Switch
Server Firewall USB Storage Device
Printer
Contents Overview
LTE Series User’s Guide
4
Contents Overview
User’s Guide ......................................................................................................................................15
Introduction ........................................................................................................................................... 16
The Web Configurator ......................................................................................................................... 35
Quick Start ............................................................................................................................................. 44
Tutorials .................................................................................................................................................. 48
Technical Reference ........................................................................................................................70
Connection Status ................................................................................................................................ 71
Broadband ............................................................................................................................................ 83
Wireless ................................................................................................................................................... 99
Home Networking ............................................................................................................................... 131
Routing ................................................................................................................................................. 154
Network Address Translation (NAT) ................................................................................................... 162
Dynamic DNS Setup ........................................................................................................................... 175
USB Service .......................................................................................................................................... 179
Firewall ................................................................................................................................................. 184
MAC Filter ............................................................................................................................................ 195
Parental Control ................................................................................................................................. 197
Certificates .......................................................................................................................................... 201
Voice .................................................................................................................................................... 210
Log ....................................................................................................................................................... 223
Traffic Status ....................................................................................................................................... 226
ARP Table ............................................................................................................................................ 229
Routing Table ...................................................................................................................................... 231
WLAN Station Status ........................................................................................................................... 234
VoIP Status ........................................................................................................................................... 236
Cellular WAN Status ........................................................................................................................... 239
System .................................................................................................................................................. 244
User Account ...................................................................................................................................... 245
Remote Management ....................................................................................................................... 248
TR-069 Client ........................................................................................................................................ 253
Time Settings ........................................................................................................................................ 255
E-mail Notification .............................................................................................................................. 258
Log Setting .......................................................................................................................................... 261
Firmware Upgrade .............................................................................................................................. 264
Backup/Restore .................................................................................................................................. 266
Diagnostic ........................................................................................................................................... 269
Troubleshooting .................................................................................................................................. 271
Contents Overview
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5
Appendices .....................................................................................................................................278
Table of Contents
LTE Series User’s Guide
6
Table of Contents
Document Conventions ......................................................................................................................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................6
Part I: User’s Guide..........................................................................................15
Chapter 1
Introduction ........................................................................................................................................16
1.1 Overview ......................................................................................................................................... 16
1.2 Application for the Zyxel Device .................................................................................................. 18
1.2.1 WAN Priority (LTE3301-PLUS / LTE5388-M804 / LTE5398-M904 / LTE3316-M604) ................ 20
1.3 Manage the Zyxel Device ............................................................................................................. 20
1.4 Good Habits for Managing the Zyxel Device ............................................................................. 20
1.5 Front and Bottom Panels ............................................................................................................... 21
1.5.1 LEDs (Lights) ........................................................................................................................... 24
1.5.2 Panel Ports & Buttons ............................................................................................................ 28
1.5.3 Turning On/Off WiFi ............................................................................................................... 29
1.5.4 The RESET Button .................................................................................................................... 31
1.6 Wall Mounting ................................................................................................................................. 33
Chapter 2
The Web Configurator........................................................................................................................35
2.1 Overview ......................................................................................................................................... 35
2.1.1 Access the Web Configurator ............................................................................................. 35
2.2 Web Configurator Layout .............................................................................................................. 37
2.2.1 Settings Icon .......................................................................................................................... 37
2.2.2 Widget Icon ........................................................................................................................... 42
Chapter 3
Quick Start ..........................................................................................................................................44
3.1 Overview ......................................................................................................................................... 44
3.2 Quick Start Setup ............................................................................................................................ 44
3.3 Time Zone ........................................................................................................................................ 44
3.4 The Internet Connection Setup ..................................................................................................... 45
3.4.1 Successful Internet Connection .......................................................................................... 45
3.4.2 Unsuccessful Internet Connection ...................................................................................... 46
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3.5 Quick Start Setup-Wireless ............................................................................................................. 46
3.6 Quick Start Setup-Finish .................................................................................................................. 47
Chapter 4
Tutorials ...............................................................................................................................................48
4.1 Overview ......................................................................................................................................... 48
4.2 Set Up a Wireless Network Using WPS ........................................................................................... 48
4.2.1 Push Button Configuration (PBC) ........................................................................................ 49
4.2.2 PIN Configuration .................................................................................................................. 50
4.3 Connect to the Zyxel Device’s WiFi Network .............................................................................. 51
4.4 Use Multiple SSIDs on the Zyxel Device ........................................................................................ 54
4.4.1 Configure Security Settings of Multiple SSIDs ..................................................................... 54
4.5 Make a VoIP/VoLTE Phone Call .................................................................................................... 58
4.6 Configure a Firewall Rule ............................................................................................................... 59
4.7 Configure MAC Filter ...................................................................................................................... 60
4.8 Upgrade Firmware on the Zyxel Device ...................................................................................... 61
4.9 Back up a Configuration File ......................................................................................................... 62
4.10 Restore Configuration .................................................................................................................. 62
4.11 Connect to the Internet ............................................................................................................... 63
4.12 Configure DHCP ........................................................................................................................... 64
4.12.1 Add Devices to Your Static DHCP List ............................................................................... 64
4.13 Configure Static Route for Routing to Another Network ......................................................... 65
4.14 Access the Zyxel Device Using DDNS ......................................................................................... 68
4.14.1 Register a DDNS Account on www.dyndns.org .............................................................. 68
4.14.2 Configure DDNS on Your Zyxel Device ............................................................................. 68
4.14.3 Test the DDNS Settings ........................................................................................................ 69
Part II: Technical Reference...........................................................................70
Chapter 5
Connection Status..............................................................................................................................71
5.1 Connection Status Overview ........................................................................................................ 71
5.1.1 Connectivity .......................................................................................................................... 71
5.1.2 System Info ............................................................................................................................. 72
5.1.3 Cellular Info ............................................................................................................................ 74
5.1.4 WiFi Settings ........................................................................................................................... 78
5.1.5 Guest WiFi Settings ................................................................................................................ 79
5.1.6 LAN ......................................................................................................................................... 81
Chapter 6
Broadband..........................................................................................................................................83
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6.1 Overview ......................................................................................................................................... 83
6.1.1 What You Can Do in this Chapter ....................................................................................... 83
6.1.2 What You Need to Know ..................................................................................................... 84
6.1.3 Before You Begin ................................................................................................................... 84
6.2 Broadband ...................................................................................................................................... 84
6.2.1 Add/Edit Internet Connection .............................................................................................85
6.3 WAN Backup ................................................................................................................................... 89
6.4 Ethernet WAN .................................................................................................................................. 90
6.5 Cellular WAN ................................................................................................................................... 91
6.6 Cellular SIM Configuration ............................................................................................................. 92
6.7 Cellular Band Configuration .......................................................................................................... 93
6.8 Cellular PLMN Configuration ......................................................................................................... 94
6.9 IP Passthrough ................................................................................................................................. 97
Chapter 7
Wireless ...............................................................................................................................................99
7.1 Overview ......................................................................................................................................... 99
7.1.1 What You Can Do in this Chapter ....................................................................................... 99
7.1.2 What You Need to Know ..................................................................................................... 99
7.2 General Settings ........................................................................................................................... 100
7.2.1 No Security ........................................................................................................................... 102
7.2.2 More Secure (WPA2-PSK) ...................................................................................................103
7.3 Guest/More AP ............................................................................................................................. 104
7.4 More AP Edit .................................................................................................................................. 105
7.5 MAC Authentication .................................................................................................................... 108
7.6 WPS ................................................................................................................................................. 110
7.7 WMM .............................................................................................................................................. 112
7.8 Others Screen ............................................................................................................................... 113
7.9 WLAN Scheduler ........................................................................................................................... 115
7.9.1 Add/Edit Rules ................................................................. 116
7.10 Channel Status ............................................................................................................................ 117
7.11 Technical Reference .................................................................................................................. 118
7.11.1 WiFi Network Overview ..................................................................................................... 118
7.11.2 Additional Wireless Terms ................................................................................................. 120
7.11.3 WiFi Security Overview ...................................................................................................... 120
7.11.4 Signal Problems ................................................................................................................. 122
7.11.5 BSS ....................................................................................................................................... 122
7.11.6 Preamble Type .................................................................................................................. 123
7.11.7 WiFi Protected Setup (WPS) ............................................................................................. 123
Chapter 8
Home Networking............................................................................................................................131
8.1 Overview ....................................................................................................................................... 131
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9
8.1.1 What You Can Do in this Chapter ..................................................................................... 131
8.1.2 What You Need To Know ................................................................................................... 131
8.2 LAN Setup ...................................................................................................................................... 132
8.3 Static DHCP ................................................................................................................................... 136
8.3.1 Before You Begin ................................................................................................................. 136
8.4 UPnP ............................................................................................................................................... 138
8.5 Technical Reference .................................................................................................................... 139
8.6 Turn on UPnP in Windows 7 Example ..........................................................................................140
8.6.1 Auto-discover Your UPnP-enabled Network Device ...................................................... 141
8.7 Turn on UPnP in Windows 10 Example ........................................................................................ 144
8.7.1 Auto-discover Your UPnP-enabled Network Device ...................................................... 146
8.8 Web Configurator Easy Access in Windows 7 ........................................................................... 149
8.9 Web Configurator Easy Access in Windows 10 ......................................................................... 151
Chapter 9
Routing..............................................................................................................................................154
9.1 Overview ....................................................................................................................................... 154
9.2 Configure Static Route ................................................................................................................ 154
9.2.1 Add/Edit Static Route ......................................................................................................... 155
9.3 DNS Route ...................................................................................................................................... 157
9.3.1 Add/Edit DNS Route ........................................................................................................... 157
9.4 Policy Route .................................................................................................................................. 158
9.4.1 Add/Edit Policy Route ........................................................................................................ 160
9.5 RIP Overview ................................................................................................................................. 161
9.5.1 RIP ......................................................................................................................................... 161
Chapter 10
Network Address Translation (NAT)................................................................................................162
10.1 Overview ..................................................................................................................................... 162
10.1.1 What You Can Do in this Chapter ................................................................................... 162
10.1.2 What You Need To Know ................................................................................................. 162
10.2 Port Forwarding Overview ......................................................................................................... 163
10.2.1 Port Forwarding ................................................................................................................. 164
10.2.2 Add/Edit Port Forwarding ................................................................................................. 164
10.3 Port Triggering ............................................................................................................................. 166
10.3.1 Add/Edit Port Triggering Rule ...........................................................................................168
10.4 DMZ .............................................................................................................................................. 169
10.5 ALG ............................................................................................................................................... 170
10.6 Address Mapping ....................................................................................................................... 171
10.6.1 Address Mapping Screen ................................................................................................ 171
10.6.2 Add New Rule Screen ...................................................................................................... 172
10.7 Sessions ........................................................................................................................................ 173
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10
Chapter 11
Dynamic DNS Setup.........................................................................................................................175
11.1 DNS Overview ............................................................................................................................. 175
11.1.1 What You Can Do in this Chapter ................................................................................... 175
11.1.2 What You Need To Know ................................................................................................. 175
11.2 DNS Entry ..................................................................................................................................... 176
11.2.1 Add/Edit DNS Entry ........................................................................................................... 176
11.3 Dynamic DNS .............................................................................................................................. 177
Chapter 12
USB Service.......................................................................................................................................179
12.1 USB Service Overview ................................................................................................................ 179
12.1.1 What You Need To Know ................................................................................................. 179
12.1.2 Before You Begin ............................................................................................................... 180
12.2 USB Service .................................................................................................................................. 180
12.2.1 Add New Share ................................................................................................................. 182
12.2.2 The Add New User Screen ............................................................................................... 183
Chapter 13
Firewall..............................................................................................................................................184
13.1 Overview ..................................................................................................................................... 184
13.1.1 What You Need to Know About Firewall ........................................................................ 184
13.2 Firewall ......................................................................................................................................... 185
13.2.1 What You Can Do in this Chapter ................................................................................... 185
13.3 Firewall General Settings ............................................................................................................ 185
13.4 Protocol (Customized Services) ................................................................................................ 187
13.4.1 Add Customized Service ..................................................................................................187
13.5 Access Control (Rules) ............................................................................................................... 188
13.5.1 Add New ACL Rule Screen .............................................................................................. 189
13.6 DoS ............................................................................................................................................... 191
13.7 Firewall Technical Reference .................................................................................................... 192
13.7.1 Firewall Rules Overview .................................................................................................... 192
13.7.2 Guidelines For Security Enhancement With Your Firewall ............................................ 193
13.7.3 Security Considerations .................................................................................................... 193
Chapter 14
MAC Filter .........................................................................................................................................195
14.1 MAC Filter Overview ................................................................................................................... 195
14.2 MAC Filter .................................................................................................................................... 195
14.2.1 Add New Rule ................................................................................................................... 196
Chapter 15
Parental Control ...............................................................................................................................197
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11
15.1 Overview ..................................................................................................................................... 197
15.2 The Parental Control Screen ..................................................................................................... 197
15.2.1 Add New Parental Control Rule ...................................................................................... 199
Chapter 16
Certificates .......................................................................................................................................201
16.1 Certificates Overview ................................................................................................................ 201
16.1.1 What You Can Do in this Chapter ................................................................................... 201
16.2 Local Certificates ....................................................................................................................... 201
16.2.1 Create Certificate Request ............................................................................................. 202
16.2.2 View Certificate Request ................................................................................................. 203
16.3 Trusted CA ................................................................................................................................... 205
16.4 Import Trusted CA Certificate ................................................................................................... 206
16.5 View Trusted CA Certificate ...................................................................................................... 206
16.6 Certificates Technical Reference ............................................................................................. 207
16.6.1 Verify a Certificate ............................................................................................................ 208
Chapter 17
Voice.................................................................................................................................................210
17.1 Overview ..................................................................................................................................... 210
17.1.1 What You Can Do in this Chapter ................................................................................... 210
17.2 Voice Mode ................................................................................................................................ 210
17.3 SIP ................................................................................................................................................. 211
17.3.1 SIP Account ....................................................................................................................... 211
17.3.2 SIP Account Entry Edit ....................................................................................................... 212
17.3.3 SIP Service Provider ........................................................................................................... 215
17.3.4 Provider Entry Edit .............................................................................................................. 215
17.4 Phone ........................................................................................................................................... 219
17.5 Call Rule ....................................................................................................................................... 219
17.6 Call History ................................................................................................................................... 220
17.6.1 Call History Screen ............................................................................................................ 220
17.6.2 Call Summary Screen ....................................................................................................... 221
Chapter 18
Log ....................................................................................................................................................223
18.1 Log Overview .............................................................................................................................. 223
18.1.1 What You Can Do in this Chapter ................................................................................... 223
18.1.2 What You Need To Know ................................................................................................. 223
18.2 System Log .................................................................................................................................. 224
18.3 Security Log ................................................................................................................................. 224
Chapter 19
Traffic Status .....................................................................................................................................226
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12
19.1 Traffic Status Overview ............................................................................................................... 226
19.1.1 What You Can Do in this Chapter ................................................................................... 226
19.2 WAN Status .................................................................................................................................. 226
19.3 LAN Status .................................................................................................................................... 227
Chapter 20
ARP Table..........................................................................................................................................229
20.1 ARP Table Overview ................................................................................................................... 229
20.1.1 How ARP Works .................................................................................................................. 229
20.2 ARP Table .................................................................................................................................... 230
Chapter 21
Routing Table....................................................................................................................................231
21.1 Routing Table Overview ............................................................................................................ 231
21.2 Routing Table .............................................................................................................................. 231
Chapter 22
WLAN Station Status .........................................................................................................................234
22.1 WLAN Station Status Overview .................................................................................................. 234
Chapter 23
VoIP Status........................................................................................................................................236
23.1 VoIP Status Screen ...................................................................................................................... 236
Chapter 24
Cellular WAN Status ........................................................................................................................239
24.1 Cellular WAN Status Overview .................................................................................................. 239
24.2 Cellular WAN Status .................................................................................................................... 239
Chapter 25
System...............................................................................................................................................244
25.1 System Overview ........................................................................................................................ 244
25.2 System .......................................................................................................................................... 244
Chapter 26
User Account....................................................................................................................................245
26.1 User Account Overview ............................................................................................................. 245
26.2 User Account .............................................................................................................................. 245
26.2.1 User Account Add/Edit .................................................................................................... 246
Chapter 27
Remote Management.....................................................................................................................248
27.1 Overview ..................................................................................................................................... 248
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13
27.2 MGMT Services ............................................................................................................................ 248
27.3 MGMT Services for IP Passthrough ............................................................................................ 249
27.4 Trust Domain ................................................................................................................................ 250
27.5 Add Trust Domain ....................................................................................................................... 251
27.6 Trust Domain for IP Passthrough ................................................................................................ 251
27.7 Add Trust Domain ....................................................................................................................... 252
Chapter 28
TR-069 Client.....................................................................................................................................253
28.1 Overview ..................................................................................................................................... 253
28.2 TR-069 Client ................................................................................................................................ 253
Chapter 29
Time Settings.....................................................................................................................................255
29.1 Time Settings Overview .............................................................................................................. 255
29.2 Time .............................................................................................................................................. 255
Chapter 30
E-mail Notification ...........................................................................................................................258
30.1 E-mail Notification Overview ..................................................................................................... 258
30.2 E-mail Notification ...................................................................................................................... 258
30.2.1 E-mail Notification Edit ...................................................................................................... 259
Chapter 31
Log Setting .......................................................................................................................................261
31.1 Log Setting Overview ................................................................................................................. 261
31.2 Log Setting ................................................................................................................................... 261
Chapter 32
Firmware Upgrade...........................................................................................................................264
32.1 Overview ..................................................................................................................................... 264
32.2 Firmware Upgrade ...................................................................................................................... 264
Chapter 33
Backup/Restore ...............................................................................................................................266
33.1 Backup/Restore Overview ........................................................................................................ 266
33.2 Backup/Restore .......................................................................................................................... 266
33.3 Reboot ......................................................................................................................................... 267
Chapter 34
Diagnostic.........................................................................................................................................269
34.1 Diagnostic Overview .................................................................................................................. 269
34.2 Ping/TraceRoute/Nslookup Test ................................................................................................ 269
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14
Chapter 35
Troubleshooting................................................................................................................................271
35.1 Overview ..................................................................................................................................... 271
35.2 Power and Hardware Connections ......................................................................................... 271
35.3 Zyxel Device Access and Login ................................................................................................ 272
35.4 Internet Access ........................................................................................................................... 273
35.5 USB Device Connection ............................................................................................................ 275
35.6 UPnP ............................................................................................................................................. 275
35.7 SIM Card ...................................................................................................................................... 276
35.8 Cellular Signal ............................................................................................................................. 276
Part III: Appendices......................................................................................278
Appendix A Customer Support ..................................................................................................... 279
Appendix B IPv6............................................................................................................................... 285
Appendix C Legal Information ...................................................................................................... 292
Index .................................................................................................................................................300
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