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If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase
date of your machine: the Service Centre will require
this information.
Problem Possible cause
• Spinning starts late or the
laundry is not spun enough:
• The electronic unbalance detection device has cut
in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and normal
spinning can resume. If, after 5 minutes, the
laundry is still not evenly distributed in the drum,
the machine will spin at a lower speed. If at the end
of the programme the laundry is not spun enough,
redistribute the load manually and select the spin
programme.
• Water is not visible in the
machine:
• The machine, which is the result of modern
technology, runs in a very economical way with low
water consumption. Performance is nevertheless
excellent.
• The machine makes an unusual
noise:
• The machine is fitted with a commutator motor
which improves machine performance.
• The door will not open:
• The water level is above the bottom edge of the door.
• The machine is heating the water.
• The drum is turning.
