a) 'Appliance' means any Electrolux product
purchased by you and accompanied by
this document;
b) 'ASC' means Electrolux' authorised
serviced centres;
c) 'Zanussi' is the brand controlled by
Electrolux (NZ) Limited ("Electrolux") of 3-5
Niall Burgess Road, Mount Wellington, in
respect of Appliances purchased in New
Zealand;
d) 'Warranty Period' means the period
specified in clause3 of this warranty;
e) 'you' means the purchaser of the Appliance
not having purchased the Appliance for re-
sale, and 'your' has a corresponding
meaning.
2. Application: This warranty only applies to new
Appliances, purchased and used in New
Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other
rights and remedies under a law to which the
Appliances or services relate, including any
non-excludable statutory guarantees in New
Zealand.
3. Warranty Period: Subject to these terms and
conditions, this warranty continues for a period
of 24 months in New Zealand, following the
date of original purchase of the Appliance.
4. Repair or replace warranty: During the
Warranty Period, Electrolux or its ASC will, at
no extra charge if your Appliance is readily
accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Electrolux may, in its
absolute discretion, choose whether the
remedy offered for a valid warranty claim is
repair or replacement. Electrolux or its ASC
may use refurbished parts to repair your
Appliance. You agree that any replaced
Appliances or parts become the property of
Electrolux.
5. Travel and transportation costs: Subject to
clause 7, Electrolux will bear the reasonable
cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC.
Travel and transportation will be arranged by
Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can
make a claim under this warranty.
7. Exclusions: You may not make a claim under
this warranty unless the defect claimed is due
to faulty or defective parts or workmanship.
This warranty does not cover:
a) light globes, batteries, filters or similar
perishable parts;
b) parts and Appliances not supplied by
Electrolux;
c) cosmetic damage which does not affect
the operation of the Appliance;
d) damage to the Appliance caused by:
– negligence or accident;
– misuse or abuse, including failure to
properly maintain or service;
– improper, negligent or faulty servicing
or repair works done by anyone other
than an Electrolux authorised repairer
or ASC;
– normal wear and tear;
– power surges, electrical storm damage
or incorrect power supply;
– incomplete or improper installation;
– incorrect, improper or inappropriate
operation;
– insect or vermin infestation;
– failure to comply with any additional
instructions supplied with the
Appliance;
In addition, Electrolux is not liable under this
warranty if:
a. the Appliance has been, or Electrolux
reasonably believes that the Appliance has
been, used for purposes other than those
for which the Appliance was intended,
including where the Appliance has been
used for any non-domestic purpose;
b. the Appliance is modified without authority
from Electrolux in writing;
c. the Appliance's serial number or warranty
seal has been removed or defaced.
8. How to claim under this warranty: To
enquire about claiming under this warranty,
please follow these steps:
a. carefully check the operating instructions,
user manual and the terms of this warranty;
b. have the model and serial number of the
Appliance available;
c. have the proof of purchase (e.g. an
invoice)available;
d. telephone the numbers shown below.
9. New Zealand: Appliances and services
provided by Electrolux in New Zealand come
with non-excludable rights and statutory
guarantees by Electrolux pursuant to the
Consumer Guarantees Act 1993. Nothing in
this warranty is intended to exclude, restrict or
modify any of those rights or guarantees. You
and Electrolux agree that if the Appliance and
or the services are acquired for commercial or
trade purposes that the provisions of the
Consumer Guarantees Act 1993 will not apply.
10. Confidentiality: You accept that if you make a
warranty claim, Electrolux and its agents
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