Thank you for choosing the SIP-T40G IP phone, an ultra-elegant Gigabit IP phone which is
exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer,
Busy Lamp Field, Multicast Paging and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents in this guide before you set up and use the SIP-T40G IP phone.
See the
Yealink Products Regulatory Notices guide
for all regulatory and safety guidance.
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 81, Guide Version 81.90
Major updates have occurred to the following section:
Volume on page 34
User Guide for the SIP-T40G IP Phone
vi
Table of Contents
vii
Table of Contents
About This Guide ........................................................................... v
In This Guide .............................................................................................................................................................. v
Summary of Changes ............................................................................................................................................. v
Changes for Release 81, Guide Version 81.90 .......................................................................................... v
Table of Contents ......................................................................... vii
Feature Status Icons............................................................................................................................................ 3
Line Key Icons ........................................................................................................................................................ 3
Other Icons ............................................................................................................................................................. 4
LED Instructions ........................................................................................................................................................ 5
User Interfaces .......................................................................................................................................................... 7
Phone User Interface .......................................................................................................................................... 8
Web User Interface.............................................................................................................................................. 8
Phone Status ...........................................................................................................................................................16
Entering Data and Editing Fields.....................................................................................................................20
Customizing Your Phone .............................................................23
General Settings ....................................................................................................................................................23
Power Saving ......................................................................................................................................................23
Time & Date ........................................................................................................................................................28
Key As Send ........................................................................................................................................................30
Ring Tones ...........................................................................................................................................................35
Key Tone ...............................................................................................................................................................37
Local Directory ...................................................................................................................................................39
Remote Phone Book ........................................................................................................................................49
Call History Management ..................................................................................................................................51
Viewing History Records ................................................................................................................................51
Placing a Call from History Records ..........................................................................................................51
Adding a Contact to the Local Directory/Blacklist ...............................................................................51
Deleting History Records ...............................................................................................................................52
Disabling History Record ...............................................................................................................................52
Search Source List in Dialing ............................................................................................................................53
System Customizations.......................................................................................................................................54
Logo Customization .........................................................................................................................................54
Headset Use ........................................................................................................................................................55
Dial Plan ................................................................................................................................................................68
Emergency Number .........................................................................................................................................74
Live Dialpad .........................................................................................................................................................75
Auto Answer .......................................................................................................................................................81
Recent Call In Dialing ..........................................................................................................................................83
Auto Redial ..............................................................................................................................................................84
Muting a Call ......................................................................................................................................................87
Muting While Dialing ......................................................................................................................................88
Do Not Disturb (DND) .........................................................................................................................................89
Blind Transfer ....................................................................................................................................................102
Attended Transfer ...........................................................................................................................................104
Local Conference ............................................................................................................................................106
FAC Mode ..........................................................................................................................................................110
Transfer Mode ..................................................................................................................................................112
Group Call Pickup ...........................................................................................................................................116
Advanced Phone Features .........................................................121
Busy Lamp Field (BLF) ........................................................................................................................................121
Configuring the BLF Feature on the IP Phone .....................................................................................121
Using BLF Feature on the Phone ..............................................................................................................126
BLF List ....................................................................................................................................................................128
Configuring a Record Key ...........................................................................................................................130
Configuring a URL Record Key ..................................................................................................................131
Recording a Call ..............................................................................................................................................131
Hot Desking ..........................................................................................................................................................132
Configuring the Intercom Feature on the IP Phone..........................................................................133
Using Intercom ................................................................................................................................................136
Using Multicast Paging ................................................................................................................................. 142
Music on Hold (MoH) ........................................................................................................................................143
Automatic Call Distribution (ACD) ...............................................................................................................144
Short Message Service (SMS).....................................................................................................................162
Voice Mail ..........................................................................................................................................................164
Appendix A - Time Zones ................................................................................................................................169
Appendix B – Menu Structure ........................................................................................................................171
Index ...........................................................................................173
Overview
1
Overview
This chapter provides the overview of the SIP-T40G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your system
administrator.
Hardware Component Instructions
The main hardware components of the SIP-T40G IP phone are the LCD screen and the keypad.
User Guide for the SIP-T40G IP Phone
2
Hardware component instructions of the SIP-T40G IP phone are:
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys, time,
date and other relevant data:
• Default account
• Call information—caller ID, call duration
• Icons (for example,)
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
②
Power Indicator LED
Indicates call status, message status and phone’s system
status:
• Receives an incoming call—Fast-flashing
• Receives a voice mail or text message—Slow-flashing
③
Line Keys
Use these keys to activate up to three accounts and assign
various features.
④
Soft Keys
Label automatically to identify their context-sensitive
features.
⑤
Scroll through the displayed information.
Confirms actions, answers incoming calls.
Cancels actions, rejects incoming calls.
⑥
(Mute Key)
Toggles mute feature.
⑦
(HEADSET Key)
Toggles the headset mode.
⑧
(MESSAGE Key)
Accesses voice mails.
⑨
(Redial Key)
Redials a previously dialed number.
⑩
Speakerphone Key
Toggles the hands-free (speakerphone) mode.
⑪
Volume Key
Adjusts the volume of the handset, headset, speaker or
ringer.
⑫
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑬
Speaker
Provides hands-free (speakerphone) audio output.
⑭
Hookswitch
• Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line.
• Laying the handset down on the handset cradle, the phone
disconnects from the line.
⑮
Reversible Tab
Secures the handset in the handset cradle when the IP phone
is mounted vertically. For more information on how to adjust
the reversible tab, refer to
Yealink Wall Mount Quick
Installation Guide for Yealink IP Phones
.
Overview
3
Icon Instructions
Feature Status Icons
Icons appearing on the status bar are described in the following table:
Icons
Description
Network is unavailable
Hands-free (speakerphone) mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Ringer volume is 0
Phone Lock
Keep Mute
Missed Calls
Call Forward
Line Key Icons
Icons appearing on the line key label are described in the following tables:
User Guide for the SIP-T40G IP Phone
4
Icon indicator (associated with line)
Icons
Description
The private line registers successfully
Register failed
Registering
The shared/bridged line registers successfully
DND is enabled on this line
Call forward is enabled on this line
Icon indicator (associated with ACD)
Icon
Description
The ACD state is available
and x
The ACD state is unavailable
The ACD state is Wrap up
Log out of the ACD system
Other Icons
Icons appearing when accessing features are described in the following tables:
Icon indicator (associated with call recording)
Icons
Description
Recording box is full
A call cannot be recorded
Recording starts successfully
Overview
5
Icons
Description
Recording cannot be started
Recording cannot be stopped
Icon indicator (associated with call history)
Icons
Description
Missed Calls
Placed Calls
Received Calls
Forwarded Calls
Icon indicator (associated with contact)
Icons
Description
The contact icon
LED Instructions
Power Indicator LED
LED Status
Description
Solid red
The phone is initializing.
Fast-flashing red (300ms)
The phone is ringing.
Slow-flashing red (1s)
The phone receives a voice mail or text message.
Off
The phone is powered off.
The phone is idle.
The phone is busy.
The call is placed on hold or is held.
The call is muted.
User Guide for the SIP-T40G IP Phone
6
Line key LED
LED Status
Description
Solid green
The line is seized.
The line is in conversation.
Fast-flashing green
The line receives an incoming call.
Slow-flashing green
The call is placed on hold.
Off
The line is inactive.
Line key LED (configured as a BLF key or BLF List key)
LED Status
Description
Solid green
The monitored user is idle.
Fast-flashing red (200ms)
The monitored user receives an incoming call.
Solid red
The monitored user is busy.
The monitored user’s conversation is placed on hold
(This LED status requires server support).
Slow-flashing red (1s)
The call is parked against the monitored user’s phone
number.
Off
The monitored user does not exist.
Line key LED (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA
phone indicates the phone is not involved in the SCA call.
LED Status
Description
Off
The shared line is idle.
Fast-flashing green
The shared line receives an incoming call.
Solid green (for local SCA
phone)
Solid red (for monitoring SCA
phone)
The shared line is in conversation.
The shared line is dialing.
The shared line is seized.
The shared line conversation is barged in by the other
shared line party.
Slow-flashing green (for local
SCA phone)
Slow-flashing red (for
monitoring SCA phone)
The shared line conversation is placed on public hold.
Slow-flashing green (for local
SCA phone)
Solid red (for monitoring SCA
phone)
The shared line conversation is placed on private hold.
For a multi-party call, all the shared line parties
participating in this call place the shared line
conversation on hold.
Overview
7
Line key LED (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA
phone indicates the phone is not involved in the BLA call.
LED Status
Description
Off
The bridged line is idle.
Fast-flashing green
The bridged line receives an incoming call.
Solid green (for local BLA
phone)
Solid red (for monitoring BLA
phone)
The bridged line is in conversation.
The bridged line is dialing.
The bridged line is seized.
Slow-flashing green (for local
BLA phone)
Slow-flashing red (for
monitoring BLA phone)
The bridged line conversation is placed on hold.
Note
User Interfaces
Two ways to customize configurations of your SIP-T40G IP phone:
The user interface on the IP phone.
The user interface in a web browser on your PC.
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on
the phone. In addition, you can use the web user interface to access all configuration settings. In
many cases, either the phone user interface and/or the web user interface interchangeably.
However, in some cases, it is only possible to use one or the other interface to operate the
phone and change settings.
The above introduces the default LED status. The statuses of the power indicator LED and BLF key
LED are configurable via web user interface. You can also customize the BLF key LED status and
BLF key behavior. For more information, contact your system administrator.
User Guide for the SIP-T40G IP Phone
8
Phone User Interface
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The Advanced Settings option is only accessible tothe administrator, and the default
administrator password is “admin” (case-sensitive). For more information on customizing your
phone with the available options from the phone user interface, refer toCustomizing Your
Phone on page23.
Note
Web User Interface
In addition to the phone user interface, you can also customize your phone via web user
interface. In order to access the web user interface, you need to know the IP address of your
new phone. To obtain the IP address, press the OK key on the phone when the phone is idle.
Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10 for IPv4;
http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address
bar of a web browser on your PC. The default administrator user name and password are both
“admin”(case-sensitive).
Note
The options you can use to customize the IP phone via phone user interface and/or via web user
interface are listed in the following table:
Options
Phone User Interface
Web User Interface
Status
√
√
--IPv4
--MAC
--Firmware
--Network
--Phone
--Accounts
Basic Phone Settings
√
--Power Saving
x
--Backlight
√
--Contrast
√
--Language
√
--Time & Date
√
--Administrator Password
√
For a better understanding of the menu structure, please refer to Appendix B – Menu Structure
on page 171.
The access to the Advanced settings of the Account or Network via web user interface may be
blocked by the web browser (e.g., Chrome, Firebox) if you have installed “Adblock Plus plugin”.
Overview
9
Options
Phone User Interface
Web User Interface
--Key As Send
√
--Phone Lock
√
--Audio Settings
--Ring Tones
√
--Key Tone
√
--Contact Management
--Directory
x
--Local Directory
√
--Blacklist
√
--Remote Phone Book
x
--Call History Management
√
--Search Source List in Dialing
x
--Logo Customization
x
--Headset Use
√
--DSS Keys
√
--Account Management
√
--Dial Plan
x
--Emergency Number
x
--Live Dialpad
x
--Hotline
√
Basic Call Features
√
--Recent Call In Dialing
x
--Auto Answer
√
--Auto Redial
√
--Call Completion
√
--ReCall
√
-- Do Not Disturb (DND)
√
--Call Forward
√
--Call Transfer
√
--Call Waiting
√
--Conference
x
--Call Park
√
--Call Pickup
√
--Anonymous Call
√
--Anonymous Call Rejection
√
Advanced Phone Features
√
--Busy Lamp Field (BLF)
√
--BLF List
x
--Call Recording
√
--Hot Desking
√
--Intercom
√
User Guide for the SIP-T40G IP Phone
10
Options
Phone User Interface
Web User Interface
--Multicast Paging
√
--Music on Hold
x
--Automatic Call Distribution (ACD)
x
--Shared Call Appearance (SCA)
x
--Bridged Line Appearance (BLA)
x
--Messages
√
SIP Account
√
--User Options
--Activation
√
--Label
√
--Display Name
√
--Register Name
√
--User Name
√
--Password
√
--Server Options
--SIP Server 1/2
√
--Register Port
x
--Outbound Status
√
--Outbound Proxy1/2
√
--Proxy Fallback Interval
√
--NAT Status
√
Note
Documentations
The following table shows documentations available for the SIP-T40GIP phone.
Name
Contents
Where found
Language
Quick Start Guide
Basic call features
and phone
customizations
In the package
English
On the website
English/Chinese
User Guide
Phone/Web user
interface settings
Basic call features
and advanced
phone features
On the website
English/Chinese
Note
You can also download the latest documentations online:
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