47
Warranty
Hardware Warranty and Product Support for your
Xerox WorkCentre Copier
Three Year Limited Hardware Warranty
If you are not satisfied with the performance of the Xerox WorkCentre covered by
this warranty, Xerox warrants that, upon your request, it will be repaired or replaced,
at your option, during the first two years of the warranty period and that it will be
repaired during the third year of the warranty period.
This warranty applies only to the first end-user purchaser of a Xerox Document
WorkCentre unit that is purchased and used in the United States or Canada. It is not
valid for subsequent purchasers. The warranty period for your Xerox Document
WorkCentre commences on the date you purchased it and expires three years
thereafter.
IMPORTANT: THIS WARRANTY APPLIES ONLY TO XEROX UNITS
PURCHASED AND USED IN THE UNITED STATES OR CANADA. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR PROVINCE
TO PROVINCE.
Proof of Purchase
Within 10 days of purchase, complete and mail the enclosed registration card to
Xerox Corporation, Attn.: TEAM XRX, PO Box 431, East Rochester, NY 14445-
0431. You can also fax your registration card to 1-800-594-5023 or register your
warranty via the Internet at the following web site: www.teamxrx.com. When you
make a warranty claim, you must present your original receipt or bill of sale to
establish your date of purchase.
If you have a problem with your unit
The answers to many problems may be found in the documentation provided with
your unit (check the trouble shooting sections). Other sources for help include the "fax
back" service for answers to commonly asked questions which is available via 1-800-
TEAM-XRX (1-800-832-6979) or via the Internet at www.teamxrx.com. Before you
call, please be ready to provide the model number of your unit, machine serial
number, date of purchase, problem description and a valid credit card number,
should it be required (Master Card, Visa or American Express).