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RoboMe™ application Contact information
To learn more about RoboMe™ and related products, go to www.wowwee.com
Register your product at www.wowwee.com/register
If you have any questions that are not answered in this user manual, refer to www.wowwee.com/support
To disconnect and remove a smart device from RoboMe™:
1. Switch RoboMe™ off, then quit the app. Then remove the cable from the headphone jack.
2. Next, open the smart device holder by pressing on the button on the back of RoboMe™’s built-in
face, near the chin. Be sure to catch your smart device if it might fall.
3. Squeeze the robot's ears closed until the smart device holder is collapsed.
4. Wind back the cable, carefully placing the jack in its moulded socket on the back of the robot.
Replace the panel, inserting the bottom lip first.
Downloading the RoboMe™e app
To download the RoboMe™ app, visit the App Store on your device and search for “RoboMe”,
or use the following link: www.appstore.com/robome. Click on install, and then start the application
Downloading the RoboMe™ Controller app - Remote Visual Telepresence (RVT)
To download the RoboMe™ Controller app, visit the App Store on your device and search for “RoboMe
Controller”, or use the following link: www.appstore.com/robomecontroller. Click on install, and then
start the application.
Using the app
To use the app, open the app once the smart device has been connected. Then, follow the instructions
provided within the app.
FAQs
Q. My RoboMe™ is not responding to commands from the remote controller…
A. Make sure you point the remote controller directly at RoboMe™’s IR sensor. One is located on the
top of his head. Another is located in the middle of his body, at the front. If there is still no response,
try changing the 3 x “AAA” size alkaline batteries in the remote controller.
Q. My RoboMe™ has trouble performing turns and is moving too slowly…
A. Make sure there are neither dirt nor fibers trapped around the wheels. If there are, remove carefully,
with adult supervision if required. If RoboMe™ still moves slowly, try replacing the 4 x “C” size
alkaline batteries in RoboMe™.
Q. My RoboMe™ cannot avoid obstacles...
A. Try resetting RoboMe™ by turning it Off for a few seconds and then On again using the power switch
located on the underside. Note that RoboMe™’s IR sensors are based on reflection. The robot can
see highly reflective surfaces, such as white walls or mirrors more easily and from greater distances
than matte or black surfaces. A well-lit environment will enable RoboMe™ to see more clearly.
WowWee™ 90-Day Limited Warranty
WowWee’s warranty obligations for RoboMe™ (this “Product”) are limited to the terms set forth below.
WowWee Group Limited (“WowWee”) warrants to the original end-user purchaser that this Product will be free from defects in materials and
workmanship under normal use for a period of 90 days from the date of retail purchase (the “Warranty Period”). This warranty is extended
only to the original end-user purchaser of a new product that was not sold “as is”.
If a defect arises:
(1) you may within 30 days from the date of retail purchase (or such other period specified by the return policies of the place of purchase)
return this Product to the place of purchase, together with the original proof of purchase and either the original box or the UPC code label
from the box, and this Product will be replaced or, in the event that a replacement for this Product is not available at the place of purchase,
either a refund of the purchase price for this Product or a store credit of equivalent retail value will be provided; or
(2) you may after the day that is 30 days from the date of retail purchase (or such other period specified by the return policies of the place
of purchase) and within the Warranty Period contact WowWee Customer Support to arrange for the replacement of this Product. In the
event that a replacement for this Product is not available this Product will be replaced by WowWee with a product of equivalent or greater
retail value.
Notwithstanding the foregoing terms of this warranty, WowWee reserves the right at all times, at its sole option and discretion, to refund to
you the purchase price paid by you for this Product in full and final settlement of WowWee’s obligations under this warranty.
A purchase receipt or other proof of the date of retail purchase and purchase price is required in order to claim the benefit of this warranty.
If this Product is replaced, the replacement product becomes your property and the replaced Product becomes WowWee’s property. If the
place of purchase refunds the purchase price of this Product or issues a store credit of equivalent retail value, this Product must be returned
to the place of purchase and becomes WowWee’s property. If WowWee refunds the purchase price of this Product, this Product must be
returned to WowWee and becomes WowWee’s property.
EXCLUSIONS AND LIMITATIONS
This warranty covers the normal and intended use of this Product. This warranty does not apply: (a) to damage caused by accident, abuse,
unreasonable use, improper handling and care or other external causes not arising out of defects in materials or workmanship; (b) to damage
caused by service performed by anyone who is not an authorized representative of WowWee; (c) to any hardware, software or other add-on
components installed by the end-user; (d) if this Product has been disassembled or modified in any way; (e) to cosmetic damage, including
but not limited to scratches, dents or broken plastic, or normal wear and tear.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE
TO STATE. WOWWEE’S RESPONSIBITLITY FOR PRODUCT DEFECTS IS LIMITED TO THE REPLACEMENT OF THIS PRODUCT OR
THE REFUND OF THE PURCHASE PRICE FOR THIS PRODUCT. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. If any term of this warranty is held to be illegal or unenforceable, the
legality or enforceability of the remaining terms shall not be affected or impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, WOWWEE IS NOT RESPONSIBLE FOR
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWSOEVER CAUSED RESULTING FROM BREACH OF WARRANTY OR
CONDITION OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE. THE FOREGOING
LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND
GROSS NEGLIGENT ACTS AND/OR OMISSIONS.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THESE LIMITATIONS MIGHT NOT APPLY TO YOU.
Valid only in U.S.A.
This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask
for the correct method of disposal.
The equipment that you have purchased has required the extraction and use of natural resources for its manufacturing. It
may contain substances that are hazardous to health and the environment. In order to prevent the release of these sub-
stances into the environment and to reduce the pressure on natural resources, we encourage you to use appropriate return
systems. These systems will ensure that most of the materials in your equipment are properly reused or recycled at the end
of its operational life. The crossed-bin symbol invites to use these systems. For further information on collection, reuse and
recycling systems, please contact your regional waste management administration.
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