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Wireless Scale
v1.0 | April, 2016
Wireless Scale
Weight Tracking - Daily Report
Installation and Operating Instructions (iOS users)
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User Guide Copyright
This User Guide is protected by Intellectual Property laws and copyright. Any reproduction,
modication, representation, and/or publication without Withings® prior approval is
strictly prohibited. You may print this User Guide for your personal use exclusively. For any
questions, please contact Withings at: http://contact.withings.com.
Safety Instructions
By using your Wireless Scale you expressly agree to the Withings Services
Terms and Conditions available on our website.
This product is not a medical device and should not be used to diagnose
or treat any medical condition.
Use and Storage
Use the product at temperatures between 5°C and 35°C (41°F and 95°F) with a relative
humidity between 30% and 80%.
Product may be stored in a clean location between -10°C and 50°C (14°F and 122°F)
when it is not in use, with a relative humidity between 10% and 90%.
This product is not a toy. Do not allow children to play with it.
This device is designed for indoor use only.
Do not allow the device to come in contact with liquids.
Location
Do not use your Wireless Scale in a place that is too humid as it can affect
the batteries.
Make sure you use the carpet feet if you place your Wireless Scale on a carpet.
Personal Data
Make sure you have read our privacy policy, which you can nd on our website.
Make sure your Withings® account password is secure enough to restrict access to
your account. It should be at least eight-character long, have mixed case, and use a
combination of alphanumeric and special characters.
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We recommend that you protect access to the Withings Health Mate® app
with an additional passcode and/or Touch ID. You can do so from the app by going
to Settings in the app and activating Touch ID and Passcode.
We recommend that you export your data on a regular basis to local storage
on your home computer. You can do so from the Withings Health Mate® web interface
by clicking Measurement table, selecting the tab corresponding to the data you want
to export and clicking Download.
Service and Maintenance
Do not attempt to repair or modify your Wireless Scale yourself.
Service and maintenance not described in this User Guide should be performed
by professional technicians.
If you have any issues, feel free to contact customer service at: http://contact.withings.
com.
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Table of Contents
User Guide Copyright................................................................................2
Safety Instructions
.................................................................................... 2
Use and Storage ..............................................................................................................2
Location
...........................................................................................................................2
Personal Data
..................................................................................................................2
Service and Maintenance
................................................................................................3
Minimum Requirements ..........................................................................6
Internet Access ................................................................................................................6
Smartphone or Device
.....................................................................................................6
OS Version
.......................................................................................................................6
Withings Health Mate® App Version
...............................................................................6
Wireless Scale Description ...................................................................... 7
Overview ..........................................................................................................................7
Box Contents
...................................................................................................................7
Product Description
......................................................................................................... 8
Scales Screens Description
.............................................................................................8
Setting Up the Wireless Scale .................................................................9
Installing the Withings Health Mate® App ......................................................................9
Installing your Wireless Scale
.......................................................................................10
Customizing Your Wireless Scale ........................................................22
Changing the Conguration of Your Wireless Scale ......................................................22
Changing the Settings of Your Wireless Scale
..............................................................25
Using Your Wireless Scale .....................................................................31
Tracking Your Weight ..................................................................................................... 31
Checking the Weather
....................................................................................................36
Linking Your Account to Partner Apps ................................................38
Linking Your Account to MyFitnessPal..........................................................................38
Linking Your Account to Nike+
......................................................................................40
Syncing Your Data ...................................................................................43
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Dissociating Your Wireless Scale ......................................................... 44
Performing a Factory Reset of Your Wireless Scale
........................46
Cleaning and Maintenance
....................................................................47
Cleaning Your Wireless Scale ........................................................................................47
Changing the Batteries
..................................................................................................47
Installing the Carpet Feet
..............................................................................................48
Updating Your Wireless Scale
.......................................................................................48
Technology Description .........................................................................51
Weight ............................................................................................................................ 51
Body Mass Index
...........................................................................................................51
Specications ...........................................................................................52
Document Release Overview
................................................................54
Warranty
....................................................................................................55
Regulatory Statements
..........................................................................56
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Minimum Requirements
Internet Access
Access to the Internet is required to:
Download the Withings Health Mate® app,
Set up your Wireless Scale,
Upgrade the rmware.
For more details, refer to “Specications” on page52.
We recommend using the app on a device connected to the Internet to enjoy all features.
Smartphone or Device
An iOS device (with operational Bluetooth and Wi-Fi or 3G/4G) is required to:
Set up your Wireless Scale,
Retrieve data from your Wireless Scale,
Access specic functions of your Wireless Scale.
Bluetooth Low Energy (BLE) compatibility is recommended to install your Wireless Scale.
For more details, refer to “Specications” on page52.
OS Version
You need iOS 7 or above to install and run the Withings Health Mate® App.
Withings Health Mate® App Version
We recommend that you use the latest available version of the Withings Health Mate® app
to have all the latest features available.
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Wireless Scale Description
Overview
The Wireless Scale allows you to easily track your weight and monitor your progress.
Not only does it let you know how much you weigh, it also calculates your Body Mass
Index (BMI) to give you a better idea of where you stand as far as weight-related risks are
concerned.
Of course that’s not all your Wireless Scale does. If you activate the Weather screen, you
also get your daily weather report everytime you weigh in.
Because the Wireless Scale is a connected scale, its true potential is achieved
when you use it along with the Withings Health Mate® app. Beside allowing you to install
your scale, the Withings Health Mate® app allows you to customize its display, to set
a weight goal, and to check the entire history of your weight data.
Thanks to its in-app activity tracking feature and the numerous partner apps you can
connect it to, the Withings Health Mate® app helps you reach your weight goal faster
by helping you track your activity and check your calorie balance.
Box Contents
(1)Wireless Scale
(4)Quick Start Guide
(2)Carpet feet (3)Batteries (inserted)
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Product Description
(1)Display
(4)Units button
(2)Feet
(5)Battery compartment
(3)Pairing button
Scales Screens Description
You can select a number of screens to be displayed on your Wireless Scale:
Weight: Displays your weight. This screen cannot be disabled.
BMI: Displays your Body Mass Index
Weather
1
: Displays the weather for the day.
Weight Trend: Displays a graph with your last 8 weight measurements.
Steps
1, 2
: Displays the number of steps you did the previous day.
NikeFuel
3
: Displays the amount of NikeFuel you earned the previous day.
You can disable or change the order of these screens as you like after you install
your Wireless Scale. Otherwise, they will appear in the default order.
Refer to “Changing the screen order” on page26 for more information.
1
This screen can only be used if you set up your Wireless Scale in Wi-Fi
2
You either need to own a Withings® tracker, or to use the in-app tracking
of the Withings Health Mate® app to display your number of steps on this screen.
If you don’t have a Withings® tracker, tap the Activity widget at the top of your Timeline
in the Withings Health Mate® app and tap Activate now. Your mobile device will then start
tracking your steps.
3
You need to have a Nike+ account to see your number of NikeFuels on this screen.
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Setting Up the Wireless Scale
Installing the Withings Health Mate® App
If the Withings Health Mate® app is not already installed on your device, perform
the following steps:
1. Type go.withings.com in your devices web browser.
2. Tap Download on the App Store.
3. Tap GET.
The installation process starts.
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Installing your Wireless Scale
Overview
Installing your Wireless Scale in Wi-Fi gives you access to all the features and screens
available. Installing your Wireless Scale in Bluetooth limits the features and screens
available. For example, you can’t use the Weather screen and the Steps screen, as they
require access to the Internet.
You can change the conguration of your Wireless Scale anytime you want. Refer to
“Changing the Conguration of Your Wireless Scale” on page22 for more information.
Note that once you’ve installed your Wireless Scale on your account, all the users
of the account can use it. You are also free to install it on various account. There is, however,
a limit of eight users per scale at the moment.
Installing your Wireless Scale without an existing account
1. Pull the tab out of the battery compartment if it’s the rst time you install
your Wireless Scale.
2. Open the Withings Health Mate® app.
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3. Tap Join Withings.
4. Tap I’m setting up my device.
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5. Tap Wireless Scale.
6. Tap Install now.
7. Press the pairing button at the back of the scale for two seconds and tap Next.
8. Go to Settings > Bluetooth on your mobile device.
9. Tap the Wireless Scale you want to install.
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10. Tap Allow.
11. Tap Next.
12. Enter your email address, password, and then conrm your password. Tap Next.
13. Enter your rst name, surname (last name) and birthday. Tap Next.
14. Select your gender and enter your current height and weight. Tap Create.
15. To install your scale in Wi-Fi, perform the following steps:
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a. Tap Quick setup to use the same Wi-Fi network as your mobile device or Setup
another network to use another one.
b. Tap Allow.
You will need to update the Wi-Fi conguration if you change the network name
or password. Refer to “Changing the Conguration of Your Wireless Scale” on
page22 for more information.
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16. To install your scale in Bluetooth, tap I don’t have a Wi-Fi Network.
17. Tap Close.
The Withings Health Mate® now prompts you to select your target weight. Tap Cancel if
you don’t want to set a weight goal. You can set one later on if you change your mind. Refer
to “Changing Your Weight Goal” on page32 for more information.
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Installing your Wireless Scale with an existing account
1. Pull the tab out of the battery compartment if it’s the rst time you install
your Wireless Scale.
2. Open the Withings Health Mate® app.
3. Go to My devices.
4. Tap +.
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5. Tap Wireless Scale.
6. Tap Install now.
7.
8. Press the pairing button at the back of the scale for two seconds and tap Next.
9. Go to Settings > Bluetooth on your mobile device.
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10. Tap the Wireless Scale you want to install.
11. Tap Allow.
12. Tap Next.
13. To install your scale in Wi-Fi, perform the following steps:
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a. Tap Quick setup to use the same Wi-Fi network as your mobile device or Setup
another network to use another one.
b. Tap Allow.
You will need to update the Wi-Fi conguration if you change the network name
or password. Refer to “Changing the Conguration of Your Wireless Scale” on
page22 for more information.
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14. To install your scale in Bluetooth, tap I don’t have a Wi-Fi Network.
15. Tap Close.
The Withings Health Mate® now prompts you to select your target weight.
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Selecting your weight goal
To select your weight goal, perform the following steps:
1. Tap and slide up or down to select your target weight.
2. Tap Next.
3. Tap and slide up or down to select the pace at which you want to achieve your weight
goal.
4. Tap OK.
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Customizing Your Wireless Scale
Changing the Conguration of Your Wireless Scale
You may need to change the conguration of your Wireless Scale:
If you want to use a different Wi-Fi network,
If you want to switch to a Wi-Fi conguration,
If you want to switch to a Bluetooth conguration.
To change your conguration, perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to My devices.
3. Tap Wireless Scale.
4. Tap Wi-Fi Conguration.
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5. Press the pairing button at the back of the scale and tap Next.
6. Go to Settings > Bluetooth on your mobile device.
7. Tap the Wireless Scale you want to install.
8. Tap Allow.
9. Tap Next.
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10. To switch to a Wi-Fi conguration or to update the Wi-Fi network:
a. Tap Quick setup to use the same Wi-Fi network as your mobile device or Setup
another network to use another one.
b. Tap Allow.
11. To switch to a Bluetooth conguration, tap I don’t have a Wi-Fi Network.
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12. Tap Close.
Changing the Settings of Your Wireless Scale
Changing the weight unit
You have the choice between three weight units: kilogram (kg), stone (stlb) and pound (lb).
To change the units on your Wireless Scale, perform the following steps:
1. Press and hold the unit button at the back of your Wireless Scale for a few second.
2. Press the unit button again to change the unit.
Check the screen of your scale to see the unit change.
The unit change is conrmed a few seconds after you stop pressing the button.
Changing the temperature unit
While you can change the weight unit directly from your Wireless Scale,
the temperature unit (used in the Weather screen) can only be changed from the
Withings Health Mate® app. To do so, perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to Settings.
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3. Tap Units.
4. Select the temperature unit you want.
You can also change the weight unit from this screen but it will only affect the display
in the Withings Health Mate® app. The weight unit on the Wireless Scale can only be
changed from the scale itself.
5. Tap the back button to conrm.
Changing the screen order
You can change the order of the screens of your Wireless Scale, for example if you want to
display the Weather screen rst. To do so, perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to My devices.
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3. Tap Wireless Scale.
4. Tap Screens customization.
5. Tap the user prole for which you want to change the screen order.
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6. Select the screens you want to display:
- Tap the blue circles on the left to hide a screen.
- Tap the empty circles on the left to display a screen.
7. Tap and hold the icon on the right to drag a screen up or down.
8. Tap the back button to conrm.
9. Weigh yourself once to synchronize your Wireless Scale with your app
and nalize the change.
The change will be effective for your next weigh-in.
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Changing the location of your scale
The location of your scale is used to provide you with the correct weather forecast
if you have activated the Weather screen. It is based on your IP address but it is not always
accurate. If the preset location of your scale happens to be incorrect, you are free to change
it anytime you want. To do so, perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to My devices.
3. Tap Wireless Scale.
4. Tap Location of your scale.
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5. Enter the correct location of your scale and tap OK.
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Using Your Wireless Scale
Tracking Your Weight
Overview
The Wireless Scale allows you to track your weight and Body Mass Index (BMI).
It also lets you see how your weight trend changes over time.
Make sure you follow the following recommendations to get accurate and representative
weight measurements:
Make sure you always weigh yourself around the same time to improve the consistency
of your measurements.
Wait ve seconds before weighing yourself if you have just moved your scale.
If your scale is on a carpet, make sure you’re using the carpet feet. Refer to “Installing
the Carpet Feet” on page48 for more information.
Weighing Yourself
Thanks to the Position Control ™ technology, getting an accurate weight measurement has
never been easier. If your weight is not properly distributed on your Wireless Scale, arrows
are displayed on the scale to indicate in which direction you should lean to stabilize your
weight.
If several users have a similar weight, the following screen can be displayed:
Simply lean left or right to select the correct name.
Retrieving Your Weight Data
As soon as you weigh yourself, your weight is displayed on the display of your scale.
If you’ve activated the Weight Trend screen, you’ll also see a graph showing your eight last
measurements as well as the delta between the latest measurement and the previous one.
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To see detailed graphs about your weight and see your full history, you have to check
your data on the Withings Health Mate® app.
You can access your graphs:
By tapping the Weight widget at the top of your Timeline.
By tapping any weight measurement item in your Timeline.
Once you’re viewing the weight graph, you can alternate between the tabs to view your
weight graph, your fat mass graph and your BMI graph.
Changing Your Weight Goal
To change your weight goal, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap the right part of the Weight widget.
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3. Tap and slide up or down to select your target weight.
4. Tap Next.
5. Tap and slide up or down to select the pace at which you want to achieve your weight
goal.
6. Tap OK.
Retrieving unknown measurements
If your Wireless Scale doesn’t recognize you when you weigh in, your weight measurements
will be listed as unknown measurements. To assign them to a user, perform the following
steps:
1. Open the Withings Health Mate® app.
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2. Locate Unknown measures on the left menu.
3. Tap the measurement.
4. Tap the user you want to assign it to.
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Setting Reminders
The Withings Health Mate® app allows you to set reminders to make sure you weigh
yourself regularly. To do so, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap Reminders.
3. Tap Discover now.
4. Select the type of reminder you want to set.
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5. Select the time and recurrence of the reminder.
6. Tap Add.
Checking the Weather
Overview
You can check the local weather forecast for the day directly on your Wireless Scale if the
following conditions are met:
Your Wireless Scale is set up in Wi-Fi. Refer to “Changing the Conguration of Your
Wireless Scale” on page22 for more information on how to switch
to a Wi-Fi conguration.
The Weather screen is enabled. Refer to “Changing the screen order” on page26
for more information.
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Retrieving Weather Information
All you have to do to retrieve weather information on your Wireless Scale is to step on the
scale and wait for the Weather screen to be displayed.
The Weather screen provides you with information about the average weather and
temperature for the morning (between 6:00 AM and 12:00 PM) and for the afternoon
(between 12:00 PM and 9:00 PM).
If you weigh yourself in the morning, the data of the day is displayed. If you weigh after
7:00 PM, the data of the next day is displayed.
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Linking Your Account to Partner Apps
Linking Your Account to MyFitnessPal
Overview
When you monitor your weight, it can also be useful to monitor your calorie intake with apps
such as MyFitnessPal to help you reach your weight goal.
Once you link both accounts, your Withings® account will be able to retrieve your daily
calorie intake from MyFitnessPal. You can then check the MyFitnessPal widget
from your Dashboard to see your calorie balance.
MyFitnessPal can also retrieve information from your Withings® account: your weight and
your calorie outtake.
Your calorie outtake is based on any activity data coming from a Withings® activity tracker
or the in-app tracking feature of the Withings Health Mate® app. Note that tracking your
activity can be a great way to help you achieve your weight goal.
Connecting to MyFitnessPal
To connect your Withings® account to your MyFitnessPal account, perform the following
steps:
1. Open the Withings Health Mate® app.
2. Tap Prole.
3. Tap MyFitnessPal.
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4. Tap Next.
5. Tap I accept.
6. Tap Back to the app.
7. Tap Continue.
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You can unlink your MyFitnessPal account and your Withings® account anytime you want
from your Prole.
Linking Your Account to Nike+
Overview
If you have a Nike+ account, you can start the day by seeing your NikeFuel of the previous
day displayed on your Wireless Scale and in the Withings Health Mate® app thanks to the
Nike+ integration.
Only your NikeFuels can be shared with your Withings account. You’ll have to stick to the
Nike+ app to see the rest of your Nike+ data.
Note that it can take up to 48 hours after the association for your data to be shared with
your Withings® account. You also need to have at least 5 days worth of Nike+ data before
it can be shared with your Withings® account.
Connecting to Nike+
To connect your Withings® account to your Nike+ account, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap Prole.
3. Tap Nike+.
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4. Tap Connect.
5. Tap Link with Nike+ FuelBand.
6. Log in to your Nike+ account.
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Note that it can take up to 48 hours after the association for your data to be shared with
your Withings® account.
You can unlink your Nike+ account and your Withings® account anytime you want from
your Prole.
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Syncing Your Data
Data from your Wireless Scale is automatically synced, without any action required on your
part. Your weight data is synced with the Withings Health Mate® app within a few minutes
after you weigh in.
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Dissociating Your Wireless Scale
All data that wasn’t synced before dissociating your Wireless Scale
will be lost permanently.
Dissociating your Wireless Scale allows you to remove it from your account.
Dissociating your Wireless Scale will not remove any of the data that was
synced from the Withings Health Mate® app.
To dissociate your Wireless Scale, perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to My devices.
3. Tap Wireless Scale.
4. Tap Dissociate this product.
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5. Tap Remove from my account.
6. Perform a factory reset of your Wireless Scale. Refer to “Performing a Factory Reset of
Your Wireless Scale” on page46 for more information.
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Performing a Factory Reset of Your
Wireless Scale
All data that wasn’t synced before factory resetting your Wireless Scale
will be lost permanently.
Factory resetting your Wireless Scale allows you to delete the data stored on it. Factory
resetting completes the dissociation process.
Factory resetting your Wireless Scale will not remove any of the data
from the Withings Health Mate® app.
1. Go to the Bluetooth settings of your device and “forget” your Wireless Scale.
from the list of Bluetooth devices.
2. Remove one of the batteries for ten seconds.
3. Put the battery back.
4. When “Hello” appears on the display of your scale, press and hold the two buttons
at the back of the scale for 20 seconds until “Factory” appears.
At this time, you can start the installation process for the Wireless Scale.
Refer to “Setting Up the Wireless Scale” on page9 for more information.
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Cleaning and Maintenance
Cleaning Your Wireless Scale
You can clean your Wireless Scale using a cloth dampened with water. If water
is not enough to clean it, you can also use crystal vinegar.
Changing the Batteries
Your Wireless Scale uses four standard AAA batteries and has an autonomy of 12 months.
To check the battery level of your Wireless Scale; perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to My devices.
3. Tap Wireless Scale.
4. Check the battery level displayed at the top.
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If the battery level is below 20% and you’re having syncing issues, we advise that you change
the batteries.
Installing the Carpet Feet
If you are using your Wireless Scale on a carpet, we recommend that you use
the carpet feet included with your scale. To do so, perform the following steps:
1. Remove the tab below each carpet foot.
2. Stick each carpet foot on the Wireless Scale feet.
Updating Your Wireless Scale
We regularly offer new rmware so that you can benet from the latest features we add
to our products. When new rmware is available, it is automatically installed without any
prompt from the Withings Health Mate® app.
However, you can check if updates are available and force their installation whenever
you want. To do so, perform the following steps:
1. In the Withings Health Mate® app, go to My devices.
48

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Withings-WS-30-iOS
  • Ik had een Bluetooth verbinding met mijn I phone en dat werkt al,jaren perfect. Nu dacht ik,er aan om de app ook binnen te halen op mijn I pad. Dat lukte aardig maar nu kent de weegschaal blijkbaar twee verschillende personen. Ik,moet dan telkens kiezen voor wie de weging toepasselijk is.
    Ik heb dan de app op iPad verwijderd, maar de weegschaal blijft twee verschillende personen aangeven.
    Wat moet ik doen? Gesteld op 27-4-2021 om 17:16

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Abonneren

Abonneer u voor het ontvangen van emails voor uw Withings WS-30 iOS bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van Withings WS-30 iOS in de taal/talen: Engels als bijlage per email.

De handleiding is 1,09 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van Withings WS-30 iOS

Withings WS-30 iOS Gebruiksaanwijzing - Deutsch - 56 pagina's

Withings WS-30 iOS Snelstart handleiding - English - 12 pagina's

Withings WS-30 iOS Gebruiksaanwijzing - Français - 56 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



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