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Withings GO - iOS - Activity and Sleep Tracker Handleiding

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Withings Go
v1.0 | March, 2016
Withings Go
Activity & Sleep Tracker
Installation and Operating Instructions
EN - 2
Withings Go
v1.0 | March, 2016
User Guide Copyright
This User Guide is protected by Intellectual Property laws and copyright. Any reproduction,
modication, representation and/or publication, without Withings® prior approval is strictly
prohibited. You may print this User Guide for your personal use exclusively. For any question
please contact Withings at: contact.withings.com.
Safety Instructions
By using your Withings Go, you expressly agree to the Withings Services Terms
and Conditions available on our website.
This product is not a medical device and should not be used to diagnose
or treat any medical condition.
Use and Storage
• Use the product at temperatures between -10°C and 45°C (14°F and 113°F).
• Product may be stored in a clean, dry location between -20°C and 85°C
(4°F and 185°F) when not in use.
• Avoid any extreme temperature changes.
• Avoid any kind of shocks, be they physical, thermal or otherwise. They may damage
internal and external components of your tracker.
• Keep your Withings Go and its accessories out of reach from children, as it contains
small parts and may present a choking hazard.
Skin reactions
• Make sure you don’t wear the wristband too tight, as it could cause skin reactions.
• Make sure you keep the wristband dry to avoid skin reactions.
• We recommend that you clean the wristband regularly to avoid any risk of rash
or irritation. Note that you have higher risks of skin reactions if you have a history
of asthma, allergies or eczema.
• We recommend that you systematically clean the wristband after a long workout
(two hours or more).
• If you start experiencing any kind of skin reaction, we advise that you stop wearing
your Withings Go at the wrist and use the clip instead. If the irritation doesn’t subside
after a few days without wearing the device at the wrist, we recommend that you get in
touch with a dermatologist.
EN - 3
Withings Go
v1.0 | March, 2016
Water Resistance
• Your Withings Go can withstand a pressure similar to that of a 50 m (165 ft) depth.
You can, therefore, use it when dishwashing, splashing or swimming. However, it can’t
be used for diving or snorkeling.
• Do not remove the back cover when it is under water.
• Avoid long exposure to salt water. Make sure you rinse your tracker with fresh water
after spending time swimming in salt water.
• Avoid exposure to any chemical products such as solvents, detergents, perfumes
or cosmetics. They may damage the accessories or the casing of the tracker.
• Avoid extreme atmospheres (e.g., saunas or steam rooms).
• The aging of the materials may affect the water resistance of the tracker. Water
resistance cannot be permanently guaranteed.
• Make sure you close the back case properly after replacing the battery.
Personal Data
• Make sure you have read our privacy policy which you can nd on our website.
• Make sure your Withings® account password is secure enough to restrict access
to your account. It should be long enough, have mixed case and use alphanumeric
characters as well as special characters.
• Make sure you log out from the Withings Health Mate® app when you are done using it
so that no one can access your data from your phone.
• We recommend that you protect access to the Withings Health Mate® app
with a password or Touch ID. You can do so from the app by going to Settings
and activating Touch ID and Passcode.
• We recommend that you export your data on a regular basis. You can do so
from the Withings Health Mate® web interface by clicking Measurement table, selecting
the tab corresponding to the data you want to export and clicking Download.
• Find out more about how to manage your data by clicking here.
Service and Maintenance
• Do not attempt to repair or modify your Withings Go yourself. Service and maintenance
not described in this User Guide should be performed by professional technicians.
• Exposure to high or low temperatures may shorten battery life.
EN - 4
Withings Go
v1.0 | March, 2016
Table of Contents
User Guide Copyright................................................................................2
Safety Instructions
.................................................................................... 2
Use and Storage ..............................................................................................................2
Skin reactions
..................................................................................................................2
Water Resistance
.............................................................................................................3
Personal Data
..................................................................................................................3
Service and Maintenance
................................................................................................3
Description ..................................................................................................6
Overview ..........................................................................................................................6
Box Contents
...................................................................................................................6
Wearing your Withings Go
...............................................................................................7
Minimum Requirements ..........................................................................8
Internet Access ................................................................................................................8
Smartphone or Device
.....................................................................................................8
OS Version
.......................................................................................................................8
Withings Health Mate® App Version
...............................................................................8
Setting up my Withings Go ......................................................................9
Installing the Withings Health Mate® App ......................................................................9
Installing my Withings Go
................................................................................................9
Changing the style of my Withings Go
..........................................................................17
Changing the way I wear my Withings Go in the app
.....................................................18
Tracking my activity ................................................................................21
Overview ........................................................................................................................21
Checking my progress
...................................................................................................22
Changing my activity goal
.............................................................................................23
I forgot my Withings Go
.................................................................................................24
Tracking my swimming sessions
..................................................................................25
Tracking my sleep ...................................................................................27
Overview ........................................................................................................................27
Retrieving my sleep data
...............................................................................................27
EN - 5
Withings Go
v1.0 | March, 2016
Reading the time .....................................................................................28
Getting more active
.................................................................................29
Competing with my friends ............................................................................................29
Competing with myself
.................................................................................................. 30
Syncing my data ......................................................................................32
Dissociating my Withings Go
................................................................33
Cleaning and Maintenance
....................................................................35
Cleaning my Withings Go...............................................................................................35
Replacing the Battery
....................................................................................................35
Updating the Firmware Version
.....................................................................................36
Specications ...........................................................................................38
Document Release Overview
................................................................40
Warranty
....................................................................................................41
Regulatory Statements
..........................................................................42
EN - 6
Withings Go
v1.0 | March, 2016
Description
Overview
The Withings Go is a nifty activity tracker that helps you monitor your daily number of steps,
your running and swimming sessions, your total distance, and the number of calories
you burn. It can also help you monitor the quality of your sleep.
Your activity level is displayed directly on the E Ink display of your Withings Go, making it
extra easy to see how active you’ve been. One simple pression of the center of the screen
allows you to see what time it is.
Your Withings Go works conjointly with the Withings Health Mate® app where you’ll nd the
complete history of all your activity and sleep data.
Your Withings Go also offers motivation through the Withings Health Mate® app. You can
compete with your friends through the leaderboard, and compete with yourself thanks to
virtual badges that you get when you achieve certain distances or a certain number
of steps.
You have the possibility to set and modify your daily step goal in the app as well, to help
push yourself to go above and beyond.
Box Contents
(1)Withings Go
(4)Back case opening tool
(2)CR2032 battery (already
inserted)
(5)Wristband
(3)Clip
(6)Quick start guide
EN - 7
Withings Go
v1.0 | March, 2016
Wearing your Withings Go
We recommend that you wear your Withings Go using the wristband as it allows you
to track your sleep and swimming sessions. You should wear it on your non-dominant hand
to improve accuracy.
Alternatively, the clip allows you to wear your Withings Go clipped to your belt, pocket, or
even bra. If you clip it to your pocket, we recommend that you clip it so that the Withings Go
remains inside your pocket. Another option is to tie it to your keychain. These options won’t
allow you to track your sleep or swimming sessions.
If you change the way you wear your Withings Go, make sure you update this information
in the app. Refer to “Changing the way I wear my Withings Go in the app” on page18
for more information.
EN - 8
Withings Go
v1.0 | March, 2016
Minimum Requirements
Internet Access
Access to the Internet is required to:
• Download the Withings Health Mate® app,
• Set up your Withings Go,
• Upgrade the rmware.
For more details, refer to “Specications” on page38.
Smartphone or Device
An iOS device (with operational Bluetooth Low Energy and Wi-Fi or 3G/4G) is required to:
• Set up your Withings Go,
• Retrieve data from your Withings Go,
• Interact with your Withings Go,
• Interact with people.
For more details, refer to “Specications” on page38.
OS Version
You need iOS 7 or higher to install and run the Withings Health Mate® App.
BLE (Bluetooth Low Energy) compatibility is required to install your Withings Go.
Withings Health Mate® App Version
You always need the latest version of the Withings Health Mate® app to have all the latest
features available.
EN - 9
Withings Go
v1.0 | March, 2016
Setting up my Withings Go
Installing the Withings Health Mate® App
If the Withings Health Mate® app is not already installed on your device, perform
the following steps:
1. Type go.withings.com in your device’s web browser.
2. Tap Download on the App Store.
3. Tap FREE.
The installation process starts.
Installing my Withings Go
I’m new to Withings®
If you don’t already have a Withings® account, you have to create one in order to set up
and use your Withings Go.
If you already have an account, refer to “I already have a Withings® account” on page13.
To install your Withings Go, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap Join Withings.
EN - 10
Withings Go
v1.0 | March, 2016
3. Tap I’m setting up my device.
4. Tap Withings Go.
5. Tap Install now.
EN - 11
Withings Go
v1.0 | March, 2016
6. Press the center of the center of the screen of your Withings Go and tap Next.
7. Tap Next.
8. Enter your email address, password, and then conrm your password. Tap Next.
9. Enter your rst name, surname (last name) and birthday. Tap Next.
10. Select your gender and enter your current height and weight. Tap Create.
EN - 12
Withings Go
v1.0 | March, 2016
11. Select how you want to wear your Withings Go and tap Next.
12. Select the style of the screen.
13. Tap Next.
14. Tap Close.
15. Tap and slide the daily step goal up or down to select the goal you want.
EN - 13
Withings Go
v1.0 | March, 2016
The range for your goal is between 3,000 and 15,000 steps a day.
16. Tap OK.
I already have a Withings® account
If you already have a Withings® account, you can get started on the installation process.
To do so, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap My devices.
3. Tap +.
EN - 14
Withings Go
v1.0 | March, 2016
4. Tap Withings Go.
5. Tap Install now.
6. Press the center of the center of the screen of your Withings Go.
EN - 15
Withings Go
v1.0 | March, 2016
7. Tap Next.
8. Select the user who will be using the Withings Go.
9. Select how you want to wear your Withings Go and tap Next.
EN - 16
Withings Go
v1.0 | March, 2016
10. Select the style of the screen.
11. Tap Next.
12. Tap Close.
13. Tap and slide the daily step goal up or down to select the goal you want.
The range for your goal is between 3,000 and 15,000 steps a day.
EN - 17
Withings Go
v1.0 | March, 2016
14. Tap OK.
Changing the style of my Withings Go
You can change the style of your Withings Go whenever you want. To do so, perform the
following steps:
1. Open the Withings Health Mate® app.
2. Tap My devices.
3. Tap Withings Go.
4. Tap Change the style of your screen.
Make sure your Withings Go is close enough to your mobile device.
EN - 18
Withings Go
v1.0 | March, 2016
5. Select the style of the screen.
6. Tap OK.
Changing the way I wear my Withings Go in the app
It is required to specify how you wear your Withings Go in the app. The reason for that is
that sleep and swim detection are only enabled when the app knows you’re wearing
your Withings Go at the wrist. To update this, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap My devices.
3. Tap Withings Go.
EN - 19
Withings Go
v1.0 | March, 2016
4. Tap Change how you wear your Go.
Make sure your Withings Go is close enough to your mobile device.
5. Select the appropriate option and tap OK.
EN - 20
Withings Go
v1.0 | March, 2016
EN - 21
Withings Go
v1.0 | March, 2016
Tracking my activity
Overview
Your Withings Go allows you to track your activity: number of steps, run tracking and swim
tracking. Whether you are walking, running or swimming, you don’t have to do anything
to start tracking it. All you have to do is wear your Withings Go, it will do the rest.
(1)Visual representation of
the number of steps: each
bar corresponds
to a 30-minute period
(2)Number of steps during
the day
(3)Percentage of the daily
step goal achieved
(4) Estimated distance
walked during the day
(5)Estimated calories
burned during the day
(active calories and total
number of calories)
The integrated accelerometer allows your Withings Go to automatically count your number
of steps and to recognize when you are running.
Your running activity, your distance and your calories are calculated thanks to an algorithm
based on your number of steps and your personal data (age, height and weight).
EN - 22
Withings Go
v1.0 | March, 2016
Checking my progress
Your activity level is continuously displayed on your Withings Go. The graduations
on the outer edge of the screen indicate your progression, based on your daily step goal.
Once you’ve reached your goal, a star is displayed at the center of the screen and the
outside graduations are reset. You can now try to complete another round if you’re up for it!
If you reach your goal several times on the same day, an extra graduation is displayed
around the star. Challenge yourself to get as many of those as you can!
EN - 23
Withings Go
v1.0 | March, 2016
You can nd more details about your activity and check your full history directly from the
Withings Health Mate® app. To do so, tap the Activity widget from your Timeline.
If this screen is not displayed, swipe left or right in the top widget (colored part at the top of
the screen) until you nd it.
Changing my activity goal
This feature allows you to set a custom daily step goal. To change your daily step goal,
perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to your Timeline.
3. Tap Goal.
If this screen is not displayed, swipe left or right in the top widget (colored part at the top
of the screen) until you nd it.
EN - 24
Withings Go
v1.0 | March, 2016
4. Tap Goal once more.
5. Tap and slide the daily step goal up or down to select the goal you want.
6. Tap OK.
7. Sync your Withings Go by opening the Withings Health Mate® app and refreshing your
Timeline by sliding your nger from top to bottom.
I forgot my Withings Go
If you ever forget your Withings Go, you can retrieve the steps counted by your mobile
device. To do so, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap the Activity widget.
EN - 25
Withings Go
v1.0 | March, 2016
3. Tap the button at the top-right corner.
4. Tap I forgot my Withings Go.
The Withings Health Mate® app will use the steps detected by your mobile device since
the last sync, until the next time you sync your Withings Go.
Note that the steps counted by your mobile device won’t be validated until you sync
your Withings Go.
Tracking my swimming sessions
Your Withings Go allows you to track your swimming sessions. All you have to do is wear
your Withings Go at the wrist while swimming. It will automatically detect that you’re
swimming and track your swimming sessions without any action required on your part.
Do make sure that you’ve specied in the app that you’re wearing your Withings Go
at the wrist or the swim detection will be disabled. Refer to “Changing the way I wear my
Withings Go in the app” on page18 for more information.
Once you’re done swimming, the Withings Health Mate® app will let you know how long
your session was and how many calories you’ve burned.
EN - 26
Withings Go
v1.0 | March, 2016
After any swimming session, make sure you remove your Withings Go from the wristband,
and let the wristband dry completely.
EN - 27
Withings Go
v1.0 | March, 2016
Tracking my sleep
Overview
Your Withings Go lets you track your sleep without requiring any action on your part.
All you have to do is wear your Withings Go with the wristband when you go to sleep:
it will do the rest on its own.
Do make sure that you’ve specied in the app that you’re wearing your Withings Go
at the wrist or the sleep detection will be disabled. Refer to “Changing the way I wear my
Withings Go in the app” on page18 for more information.
If you do not want to track your sleep, simply don’t wear your Withings Go to sleep.
Retrieving my sleep data
You can retrieve the sleep data collected by your Withings Go in your Timeline
in the Withings Health Mate® app.
(1)Breakdown of your night:
- Time spent awake (orange)
- Duration of light sleep
cycle (light blue)
- Duration of deep sleep
cycle (dark blue)
(2)Time spent laying
(3)Total time spent sleeping
(4)Percentage of the sleep
goal (of 8 hours)
(5)Time it took you to fall
asleep
(6)Number of wake-ups
The Withings Health Mate® app keeps your entire history, allowing you to easily track
how your sleep data evolves over time.
EN - 28
Withings Go
v1.0 | March, 2016
Reading the time
You can easily check the time on your Withings Go by pressing the center of the screen.
The time screen is displayed for a few seconds and then reverts back to the activity screen.
The smaller hand on the inside corresponds to the hours, the longer hand on the outside
corresponds to the minutes.
EN - 29
Withings Go
v1.0 | March, 2016
Getting more active
Competing with my friends
Overview
Your Withings Go and the Withings Health Mate® app help you stay motivated by bringing
a social dimension to the equation. You can add your friends and family to your leaderboard
and compete with them to be the one who walks the most every week. It doesn’t matter
if they have a Withings® product or not: you can add anyone as long as they have
the Withings Health Mate® app on their smartphone, thanks to the in-app tracking
that can act as an activity tracker.
This feature is only available to the main user of the account.
Adding someone to my leaderboard
You can invite people to join your leaderboard. To do so, perform the following steps:
1. In the Withings Health Mate® app, go to Leaderboard.
2. Tap ....
3. Tap Challenge a friend.
4. Select how you want to send your invitation.
Several options are available, such as message, email or social media websites.
EN - 30
Withings Go
v1.0 | March, 2016
Interacting with someone in my leaderboard
Once you have friends in your leaderboard, you can interact with them by tapping
their name and selecting one of the three actions available:
• Cheer to encourage them,
• Taunt to show off,
• Message to chat with them.
Adding a social component to your activity tracking is a great way to stay motivated
and push your limits.
Competing with myself
Badges
The Withings Health Mate® app offers a system of badges, virtual rewards that you unlock
after certain achievements. There are two kinds of badges:
• daily steps badges whenever you reach a certain number of steps on a given day,
• cumulative distance badges when you reach an overall distance.
EN - 31
Withings Go
v1.0 | March, 2016
Badges are a fun way to stay motivated and to be rewarded for your efforts.
Insights
Once you have been using your Withings Go for a few days, the Withings Health Mate® app
will provide you with Insights. This feature looks at your activity and lets you know when you
are more active than usual. Whenever you are less active than usual, the Insights encourage
you to keep going so that you can reach your health goal.
It is not possible to disable the Insights.
EN - 32
Withings Go
v1.0 | March, 2016
Syncing my data
Thanks to background synchronization, you should never have to worry about syncing
your data, as long as your Bluetooth is always enabled. Background sync is automatically
triggered when:
• You have taken more than 1,000 steps since the last sync.
• You have reached your daily step goal.
• More than 6 hours have passed since the last sync took place.
You can also sync your data manually. All you have to do to sync your data is open
the Withings Health Mate® app. When you do, your Withings Go automatically syncs
your data with the app. Make sure your Withings Go is close enough to your mobile device
and that Bluetooth is enabled on your device, or you will not be able to synchronize
your data.
You may have to refresh your Timeline by sliding your nger from top to bottom to trigger
the synchronization.
Note that the Withings Go has a limited memory. As such, we recommend that you sync
your data regularly. Syncing your data once a week or so would also prevent the syncing
process from taking too long.
EN - 33
Withings Go
v1.0 | March, 2016
Dissociating my Withings Go
Dissociating your Withings Go allows you to remove it from your account.
Once it is no longer linked to your account, it can be installed on another account
or on the prole of another user of your account.
Dissociating your Withings Go will not remove any of your data
from the Withings Health Mate® app.
To dissociate your Withings Go, perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to My devices.
3. Tap Withings Go.
4. Tap Dissociate this product.
… 33 …

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