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The limited warranty is exclusive, with no other warranties, implied or statutory, including, but not limited to
any implied warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any
part by Wintec Industries, Inc. providing technical support or advice.
For print on insert cards please use above for the respective DRAM and Flash based manufactured consumer
products.
Voiding of Warranty
All warranties are voided if any of the following occur:
There is evidence of tampering or attempted repair of parts.
Rework of any parts without written consent from Wintec,
User abuse (e.g. broken handles or face plates/bezels),
Natural or personal disaster,
Removal or defacement of the products’ serial number from the products.
Warranty for memory modules is void if label is removed.
Using or operating product out of manufacture suggested specifications, i.e. Over clocking. Warranty
is also voided on products physically damaged through shipping and/or improper packing.
Refurbishing Terms and Conditions
Wintec Industries warrants that refurbished product to be free from defects in workmanship and materials for a
period of three (3) months from the date of return. Refurbished products are covered under an exchange
warranty for manufacturing defects (excluding power surges and/or electrical spikes). If the refurbished product
fails during normal and proper use within the refurbished warranty period Wintec Industries will, at Wintec
Industries’ discretion replace the product with an exchanged product equivalent in performance and reliability.
Refurbished products feature internal components that are not end user replaceable and therefore are
warranted in the same manner as the complete unit.
Software Support
Any software (if applicable) delivered with the refurbished product is provided “as-is”. Wintec Industries does
not guarantee uninterrupted or error-free operation of any software provided with the Product. If you have any
software related technical problems when using your FileMate Product, we suggest you check the Quick Start
Guide or Wintec Industries support web site to carry out preliminary trouble shooting
Refurbished Shipping Terms
The customer is responsible for sending their original or refurbished FileMate product as instructed to offer
product for evaluation as part of the regular RMA process. Wintec Industries will cover the return shipping cost
of sending back replacement or original items to the customer after service inspection and any necessary repairs
or replacements, as applicable, to complete the warranty claim request.
