1.1 System user manual instructions – model overview 04
1.2 Initial steps after the purchase 05
2. WHAT'S INCLUDED 06
3. S-PEDELEC 08
3.1 Legal notice 09
3.2 Technical information 12
3.3 Country-specific regulations16
4. YOUR PEDELEC / S-PEDELEC 18
5. OPERATOR CONTROLS // FUNCTIONS 20
5.1 The control panel and DP27 display 20
5.2 System startup 23
5.3 Adjusting the default motor assist 24
5.4 Display upgrades: TEASI & COBI 25
6. THE RECHARGEABLE BATTERY // THE CHARGER 26
6.1 Safety information for the battery and charger 26
6.2 Inserting and removing the pedelec battery 29
6.3 Charging the battery 30
6.4 The range 31
7. MALFUNCTIONS – CAUSES & REMEDIES 32
7.1 Display of error codes 32
7.2 Troubleshooting 33
8. WARRANTY // GUARANTEE 34
9. DECLARATION OF CONFORMITY 35
3
1. FOREWORD
Congratulations on the purchase of
your Winora radar Pedelec / S-Pedelec
with TranzX drive!
We would like to sincerely thank you for purchasing
our Winora radar pedelec (pedal electric cycle) /
S-pedelec with TranzX drive, and we hope you enjoy
using your new pedelec.
Please have your dealer explain all the important
functions to you and also read each of these user
manuals carefully. We also strongly advise you to
familiarise yourself thoroughlywith the controls and
performance of your pedelec before taking your first
ride on public roads.
Do not hesitate to contact your local dealer before
using your pedelec / S-pedelec if you are uncertain
about its assembly or settings.
4
This system manual forms a single unit together with the "Winora Group Bike Manual"
and the "Winora Group Pedelec / eBike Manual".
1.1 System user manual instructions – model overview
In this system manual you will find
comprehensive information about the
drive system of your pedelec / S-pedelec.
General information about the bike and
its components, as well as the assembly
and safety instructions can be found in the
"Winora Group Bike Manual".
General information about using your pedelec,
as well as drives and ranges can be found in the
"Winora Group eBike / Pedelec Manual".
1. FOREWORD
Winora radar
powered by TranzX
ORIGINAL BETRIEBSANLEITUNG
This user manual applies to the following Winora models:Winora radar plain
Winora radar urban
Winora radar tour
Winora radar speed
5
If your bike is lost or stolen, it is essential that
you have adequately documented the identifying
features of your pedelec / S-pedelec. This not
only includes a photograph of the bike, but
also the following information, which you can
conveniently record on this page:
The key number
1.2 Initial steps after the purchase
Your frame number
You will find the embossed frame
number on the left side of the seat
tube near the motor.
Note
Should you lose your keys,
please do not hesitate
to contact your dealer.
The frame number
Your key number
Your VIN
You will find the embossed frame
number on the right side of the seat
tube near the motor.
The vehicle identification number (VIN)
(only on radar speed)
6
2. WHAT'S INCLUDED
Pedelec / S-Pedelec (handlebar unit and front wheel not fully assembled), similar to figure
System manual
3.
General
eBike / pedelec manual
1.
General
Bike Manual
2.
Winora radar
powered by TranzX
ORIGINAL BETRIEBSANLEITUNG
7
Note
The "Winora Group-Bike Manual"
contains help for the initial assembly
steps of your bike in the section
"Adjusting the bike to the rider".
Pedals
Handlebar, stem, display
(similar to figure, mirror only on radar speed)
Keys
Charger
Battery (rechargeable)
only for S-pedelecs
EC Certificate of Conformity
8
3. S-PEDELEC
Definition of terms
Speed pedelec (abbreviated to S-pedelec) or Speed EPAC
Pedelec: Pedal Electric Cycle
EPAC: Electrically Power-Assisted Cycle
Both terms mean a bicycle with an electric "auxiliary motor" that only assists the rider while pedalling. The motor assist stops at 25 km/h.
Under traffic law, an EPAC or pedelec is classified as a bicycle.
Speed: The term "Speed" indicates that this EPAC / pedelec is designed for a maximum speed of 45 km/h. In addition, purely electric operation
is possible up to 20 km/h. Statutory road safety information relating to the Speed EPAC is provided in the following section.
9
3.1 Legal notice
An overview of the specific regulations in different countries is provided in the section "Country-specific regulations".
As of March 2016:
Please note that the legal information presented here may cease to be valid in the future.
Furthermore, please note that different legal provisions may apply in different countries. Please refer to the section "Country-specific regulations"
for more information about this.
The legal correctness of the following information cannot be guaranteed, errors are reserved.
The difference between a "normal" pedelec / bicycle and an S-pedelec
Please note that your S-Pedelec is legally classed as a category L1e motor vehicle and not a pedelec / bicycle, with all the associated
consequences with regard to:
traffic law, insurance law, authorisation requirements where necessary, criminal law.
Liability insurance
You will need moped liability insurance to ride an S-pedelec on a public road. Suitable insurance can be obtained from insurance companies
and banks. Riding the S-pedelec on public roads without insurance constitutes a violation of the compulsory insurance law.
Insurance certificate
As proof of liability insurance you will receive an insurance indicator. It must be mounted on the number plate bracket of your S-pedelec.
If the Speed EPAC is subject to authorisation in the respective country, a number plate must be mounted instead of an insurance indicator.
Authorisation requirement & number plate
In some countries, there may be an authorisation requirement which makes the attachment of a number plate mandatory (as with a motorcycle).
For more information, see the "Country-specific regulations" section.
10
3. S-PEDELEC
CoC document / EC Certificate of Conformity
CoC = Certificate of Conformity
This document is included with your S-pedelec and is uniquely associated with this specific vehicle. The CoC confirms that the vehicle conforms
to the approved type. The CoC is needed to insure your vehicle. Furthermore, when using an S-pedelec in Germany the CoC document must
be carried in accordance with Section 4, para. 5 of the "Regulation on the licensing of vehicles for use on public roads" ("Verordnung über die
Zulassung von Fahrzeugen zum Straßenverkehr").
Important:
Keep the CoC in a safe place. You will need it to insure your vehicle. Should you decide to sell the vehicle in the future, the buyer will request the CoC.
Replacing a lost CoC is a complicated and expensive process.
Non-EU countries
In countries outside the European Union, the supplied EC Declaration of Conformity may not be sufficient. For example, in Switzerland you will
require a Swiss type approval and an additional registration document.
Classification of the S-pedelec as a motorised pedal cycle (moped)
At present, the (not undisputed) legal view is that S-pedelecs should be classified as motorised bicycles (mopeds). This classification is based on
the view that the maximum design speed (MDS), which is used for the classification, is the speed that can be reached by using the motor drive
alone. For an S-pedelec this is <20 km/h, even though they can reach up to 45 km/h with pedal assistance. The German Federal Motor Transport
Authority currently takes this view and approves vehicles of this type with an MDS of <20 km/h.
All S-pedelecs made by Winora-Staiger GmbH are approved with an MDS of <20 km/h. This is indicated in the CoC.
However, we wish to expressly reiterate that this is the current situation and it is entirely possible that the legal definition of the term "maximum
design speed" may change in the future.
11
Driving licence
The S-pedelec can reach a "maximum design speed" of 20 km/h (pure electric mode). Use of this type of vehicle requires at least a moped
certificate. These can be acquired by persons aged 15 and older.
Cycle paths
Cycle paths may be used outside of urban areas unless there is an additional
sign prohibiting mopeds. Within urban areas, the use of cycle paths is only
permitted if there is a corresponding additional sign (see Fig. right).
Helmet requirement
With respect to the legal requirement to wear a helmet, the classification of the S-pedelec as a moped does not apply. A statement by the
German federal ministry of transport and digital infrastructure (BMVI) from 2012 states:
"The Federal Ministry of Transport, Building and Urban Development and the regional transport authorities of the German federal states have
also agreed that, for electric bicycles that fall within the scope of Directive 2002/24/EC and are classified as motor vehicles, the maximum
design speed within the meaning of Section 21a para. 2 of the road traffic regulations is the speed that is reached when the auxiliary electric
motor ceases to provide assistance."
This assessment refers only to Section 21a para. 2, which governs the helmet requirement.
For an S-pedelec, it is therefore compulsory to wear a "suitable" helmet. However, it is currently not clear what a suitable helmet is. Therefore,
we recommend that you wear a high quality bicycle helmet, ideally with extended protection (e.g. back of the head, side protection). Please ask
your dealer for more information about this.
Roads / paths that are not accessible to motor vehicles
These routes, e.g. forest paths with signs as shown in the adjacent figure, may not be used.
The classification of an S-pedelcs as a moped with a MDS <20 km/h has the following consequences in GERMANY with regard to the need for a
driving license, the use of cycle paths and the requirement to wear a helmet. For the situation in other countries, please refer to the "Country-specific
regulations" section.
12
3. S-PEDELEC
Child / load transport using an S-pedelec made by Winora-Staiger GmbH
S-pedelecs made by Winora-Staiger GmbH are not approved for the transport of children or other loads using a trailer.
Furthermore, the use of a trailer to transport children is prohibited by law in Germany.
The transportation of children using a child seat is permitted, however this is not approved by Winora-Staiger GmbH.
Winora-Staiger GmbH accepts no liability for any damage arising from the use of a trailer and/or child seat in combination with the S-pedelec.
Minimum tread depth
Please note that a minimum tread depth of 1 mm is prescribed for motor vehicles such as the S-pedelec (Section 36 para. 2 German road traffic act
[StVZO]).
3.2 Technical information
Type approval and scope
Our S-pedelecs have received type approval as motor vehicles from the German federal motor vehicle and transport authority (Kraftfahrt-Bundesamt).
This approval includes the use of specific components on the vehicles. If the vehicle is operated without the specified components or – to the extent
described on the next page – alternative approved components, its type approval becomes invalid.
Special features of certain components or functions of S-pedelec motor vehicles as compared to conventional pedelec / bicycle components
Certain components or features of the S-pedelec meet the specific requirements that are placed on category L1e motor vehicles. They differ to
conventional pedelec / bicycle components.
Frame / forks
These load-bearing components of the S-pedelecs have been designed to withstand higher loads due to the vehicle's higher speeds
compared to a standard pedelec / bicycle.
Number plate holder
This is designed to hold the number plate in accordance with the legal requirements (visibility, angle).
13
Rear-view mirror
This is compulsory for motor vehicles. It is type tested in accordance with ECE. Approved mirrors are indicated by the "E" marking.
Brake levers
Brake levers for two-wheel vehicles must be fitted with a ball head at the end. Conventional pedelec / bicycle brake levers do not require this feature.
Stand
The stand has to pass several stability tests and must also fold up automatically when it is completely relieved of load.
Side reflectors
These must be orange, non-triangular and have a type approval in accordance with ECE. Their attachment location is subject to certain
visibility conditions and may not be changed. Approved reflectors can be recognised by the "E" marking.
Brake light
Since 2016 a brake light has been compulsory for new type approvals.
Number plate lighting
Number plate lighting is compulsory for all S-pedelecs produced from 2016.
Daytime running lights or continuous lighting
A permanently activated daytime running light or continuous lighting is compulsory for all S-pedelecs produced from 2016.
Tyres
The tyres must be approved in accordance with ECE R75. Approved tyres are indicated by the "E" marking. A list of optional tyre sizes
can be found on the Certificate of Conformity.
14
Making structural modifications to your S-pedelec
Since the S-pedelec is a motor vehicle, there are various restrictions regarding structural modifications. Table 1 shows which components
may be replaced and under which conditions.
Table 1: Components of the S-pedelec and conditions for their exchange / replacement
The following components on your S-pedelec may...
a) be replaced only
with original parts
b) be changed without requiring approval
1
c) only be changed with the official approval of
Winora-Staiger GmbH
FrameHandlesForks
Motor unitGear leverHandlebar, brake system
Battery
SaddleStem
Seat post clamping ringGears
ChainChain ring
Headset Cranks
Inner tubeReflectors
Tyres (sizes as indicated on the CoC document and other
sizes with Winora's approval; they must be type approved)
Front / rear lights (must have the same illumination
level and be mounted at the same position)
BellMirrors
Luggage rack (max. +15% of the dimensions of the original,
the position of the number plate holder must remain the
same)
Note: the max. load of the luggage rack is 15 kg
Seat post
Stand
Mudguard (dimensions must be within +/-15% of
the original)
Rims / hubs / wheels
Number plate holder
1
The installed components must comply with the requirements of the ISO4210 standard and be installed properly
3. S-PEDELEC
15
Approval of alternative components by Winora-Staiger GmbH
Should it become necessary to replace the original components due to damage, wear, etc., we recommend that you use original components.
To do so, contact your Haibike dealer. Winora-Staiger GmbH provides its retail partners with a list of the original specifications. When replacing
the components listed in column 1a), original parts must be used exclusively.
In addition, alternative parts may be used to replace the components listed in columns 1b) & 1c). While you are relatively free in the choice
of components in column b) of Table 1, only components that have been officially approved by Winora-Staiger GmbH may be used to replace
the components listed in column c).
Please ask your Winora-Staiger GmbH dealer about this.
Winora-Staiger GmbH provides its retail partners with a frequently updated list of approved components.
Failure to observe the restrictions specified in columns a) and c) will invalidate the vehicle's type approval, which means it can no longer
Cycle path useForest path use / use of paths on which
motor vehicles are prohibited
Authorisation
requirement
Compulsory
insurance
Number plateDriving license requiredEC Certificate of Conformity is sufficientMiscellaneous
Germany
Light motorcycle
(L1e)
permitted, note helmet
requirement; not approved
by Winora-Staiger GmbH
not permitted
permitted
D1
, but not
approved by Winora-
Staiger GmbH
yes,
suitable
helmet
D2
urban areas: yes, however not compulsory extra-urban areas: no, cycle path
use is only permitted if there is a "Moped" sign
not allowed – can only be used on roads
and paths approved for motor vehicles
noyes
yes –
insurance
indicator
no – if date of birth before 04/01/65
yes – if date of birth after 04/01/65,
"moped certificate" aged 15 or older
yes
Austrianot permittedyesyes
yes – number
plate
yes, aged 15
Ö1
or 16
category AM driving licence
yes
France
permitted
F1
, but not approved
by Winora-Staiger GmbH
not permitted
permitted
F1
, but not
approved by Winora-
Staiger GmbH
yes, moped
helmet
extra-urban areas: yes, however not compulsory urban areas: depending
on local authorities, only with additional "Moped" sign
yes
yes –
insurance
sticker
yes – number
plate
no – if date of birth before 01/01/88
yes – if date of birth after 01/01/88
aged 14 or older, category AM driving licence
yes, registration papers will be issued
on approval
a safety vest must be worn
Netherlands
after 01/01/2017
permitted, note helmet
requirement; not approved
by Winora-Staiger GmbH
not permitted
permitted
N1
, but not
approved by Winora-
Staiger GmbH
yes, moped
helmet
urban areas: optional use of combined bicycle and moped paths with max.
speed 30 km/h or on road (max. 45 km/h), extra-urban areas: compulsory
use if present, max. 40 km/h, otherwise road use (max. 45km/h)
yesyes
yes – number
plate (yellow)
yes, aged 16 or older
category AM driving licence
yes
from 01/01/2017 S-pedelecs
are treated as mopeds, with all
the same legal requirements
Belgium
permitted if no wider
than 75cm
yes, moped
helmet
on roads with speed limit <50 km/h cycle path may be used, on roads
>50km/h cycle path must be used. Exceptions are indicated via a special
sign on the cycle path
yesyesyes
yes, aged 16 or older
category A3 driving licence
yes
Switzerland
Motor-assisted
bicycle
permitted, but not approved
by Winora-Staiger GmbH
permitted, but not approved
by Winora-Staiger GmbH
permitted, but not
approved by Winora-
Staiger GmbH
yes, bicycle
helmet
compulsory
allowed with the engine off or with max. speed
≤20 km/h, with pedal assistance ≤25km/h
noyes
yes –
insurance
indicator
yes, aged 14 and older
category M driving licence
no, requires Swiss vehicle registration document –
provided with bicycles purchased in Switzerland
(applicable for Winora-Staiger GmbH).
Great BritainMopednot permittednot permittednot permitted
yes,
motorcycle
helmet
not permittednot permitted
yes, as a
motorcycle
yesyesyes, aged 16 and older
no, must be type approved by the "Department
of Transport"
D1
only with type-tested coupling system
D2
to date, no helmets exist that are deemed suitable
Ö1
only with parental permission
N1
only permitted under certain conditions, e.g. direction indicator, not heavier than half the unladen weight of an S-pedelec, various reflectors required, etc.
F1
only permitted under certain conditions in accordance with French traffic regulations and rules relating to category L1e vehicles in France
3.3 Country-specific regulations
Empty fields: at the time of printing, no information was available regarding the respective topic.
Cycle path useForest path use / use of paths on which
motor vehicles are prohibited
Authorisation
requirement
Compulsory
insurance
Number plateDriving license requiredEC Certificate of Conformity is sufficientMiscellaneous
Germany
Light motorcycle
(L1e)
permitted, note helmet
requirement; not approved
by Winora-Staiger GmbH
not permitted
permitted
D1
, but not
approved by Winora-
Staiger GmbH
yes,
suitable
helmet
D2
urban areas: yes, however not compulsory extra-urban areas: no, cycle path
use is only permitted if there is a "Moped" sign
not allowed – can only be used on roads
and paths approved for motor vehicles
noyes
yes –
insurance
indicator
no – if date of birth before 04/01/65
yes – if date of birth after 04/01/65,
"moped certificate" aged 15 or older
yes
Austrianot permittedyesyes
yes – number
plate
yes, aged 15
Ö1
or 16
category AM driving licence
yes
France
permitted
F1
, but not approved
by Winora-Staiger GmbH
not permitted
permitted
F1
, but not
approved by Winora-
Staiger GmbH
yes, moped
helmet
extra-urban areas: yes, however not compulsory urban areas: depending
on local authorities, only with additional "Moped" sign
yes
yes –
insurance
sticker
yes – number
plate
no – if date of birth before 01/01/88
yes – if date of birth after 01/01/88
aged 14 or older, category AM driving licence
yes, registration papers will be issued
on approval
a safety vest must be worn
Netherlands
after 01/01/2017
permitted, note helmet
requirement; not approved
by Winora-Staiger GmbH
not permitted
permitted
N1
, but not
approved by Winora-
Staiger GmbH
yes, moped
helmet
urban areas: optional use of combined bicycle and moped paths with max.
speed 30 km/h or on road (max. 45 km/h), extra-urban areas: compulsory
use if present, max. 40 km/h, otherwise road use (max. 45km/h)
yesyes
yes – number
plate (yellow)
yes, aged 16 or older
category AM driving licence
yes
from 01/01/2017 S-pedelecs
are treated as mopeds, with all
the same legal requirements
Belgium
permitted if no wider
than 75cm
yes, moped
helmet
on roads with speed limit <50 km/h cycle path may be used, on roads
>50km/h cycle path must be used. Exceptions are indicated via a special
sign on the cycle path
yesyesyes
yes, aged 16 or older
category A3 driving licence
yes
Switzerland
Motor-assisted
bicycle
permitted, but not approved
by Winora-Staiger GmbH
permitted, but not approved
by Winora-Staiger GmbH
permitted, but not
approved by Winora-
Staiger GmbH
yes, bicycle
helmet
compulsory
allowed with the engine off or with max. speed
≤20 km/h, with pedal assistance ≤25km/h
noyes
yes –
insurance
indicator
yes, aged 14 and older
category M driving licence
no, requires Swiss vehicle registration document –
provided with bicycles purchased in Switzerland
(applicable for Winora-Staiger GmbH).
Great BritainMopednot permittednot permittednot permitted
yes,
motorcycle
helmet
not permittednot permitted
yes, as a
motorcycle
yesyesyes, aged 16 and older
no, must be type approved by the "Department
of Transport"
D1
only with type-tested coupling system
D2
to date, no helmets exist that are deemed suitable
Ö1
only with parental permission
N1
only permitted under certain conditions, e.g. direction indicator, not heavier than half the unladen weight of an S-pedelec, various reflectors required, etc.
F1
only permitted under certain conditions in accordance with French traffic regulations and rules relating to category L1e vehicles in France
18
4. YOUR PEDELEC / S-PEDELEC
DP27 control unit (on left)
Standwell luggage rack system
(Carrymore System)
Pedal force sensor
Mid-mounted motor
Speed sensor
Cables concealed inside frame
Battery (rechargeable)
Controller
19
DP27
control unit
mounted on the left
of the handlebar
see section "Operator
controls // Functions"
BL20 battery
lithium-ion battery
500Wh / 36V
high safety factor
due to active battery
management system
lockable
Speed
sensor
mounted on the left
chain stay
measures the revolutions
of the wheel and determines
the speed of the pedelec
M25GT or
M25GTS
M25GT: for pedelec
36V DC motor
250W rated power
max. torque 66 Nm
M25GTS: for S-pedelec
36V DC motor
350W power
max. torque 70Nm
20
5. Speed indicator
5.1 The DP27 control unit and display
1. Indicator for pushing / starting aid
2. Battery charge level indicator
5. OPERATOR CONTROLS // FUNCTIONS
4. Assist level indicator
7. On // off button
3. Mini-USB port
6. Navigation mode buttons and control buttons
for pushing aid and light (dual function)
21
Definition of display symbols
2. Battery charge level indicator
1. Indicator for pushing / starting aid
3. Mini-USB port
The LED lights up when the pushing aid (pedelec) or starting aid (S-pedelec) is activated.
The charge level indicator shows the battery's current charge level.
The LED is either green, yellow or red. This means:
green: 60–100% remaining battery charge
yellow: 20–59% remaining battery charge
red: 1–19% remaining battery charge
(approx 3–20 km possible depending on range factors, see the section "The Range".)
Caution: When the battery is depleted, the entire system shuts down.
This means that the lights will also no longer function!
For charging external devices, e.g. smartphone.
Voltage: 5V
Max. charging current: 600mA
Caution: Close cover when not in use to ensure watertightness (IPX4)
22
Use the on/off button to switch the system on or off when it is in standby mode.
5. OPERATOR CONTROLS // FUNCTIONS
7. On // off button
6. Navigation mode buttons // control buttons for pushing or starting aid
The and buttons each have a double function on the DP27.
a) Set the motor assist level
b) Activate and use the pushing aid function
c) Switch the main light on/off
Displays the vehicle's current speed.
5. Speed indicator
4. Assist level indicator
The motor can provide five assist levels. If none of the four LEDs is lit, motor assist is disabled. One lit LED
indicates the lowest level of motor assist, four lit LEDs indicates the maximum level of assist.
23
5.2 System startup
Wake up from hibernation mode*
If the system has not been used for over 12 hours,
it must be switched on via the button on the battery.
The software version of the system is then shown
on the display.
You can then switch on the system by pressing
the button on the DP27 display.
Wake up from standby mode
If the system was active during the previous 12 hours,
it will be in standby mode and can be switched on via
the button on the DP27 display.
Lights - radar speed
The front and rear lights are automatically switched
on/off together with the drive system.
Lights - radar urban & tour
To switch the main light on/off, press and hold the
button for at least three seconds (the pushing aid
must be deactivated – LED for pushing aid is unlit).
Select level of motor assist
Use the & buttons to select the desired
assist level.
Pushing aid (up to 6km/h for pedelec)
or starting aid (up to 18km/h for S-pedelec)
To activate the pushing or starting aid, press and hold
the button for at least three seconds. The Indicator
LED lights up. The pushing or starting aid is now ready.
Start the pushing or starting aid by pressing and holding
the button. The motor will now accelerate the bike
purely electrically, i.e. without you having to pedal, up
to max. 6km/h (pushing aid for pedelec) or max. 18 km/h
(starting aid for S-pedelec).
After five seconds without use, the pushing or starting aid
is automatically deactivated. The indicator LED goes out.
Shutdown
You can manually switch off the system via the
button (press and hold for two seconds). However,
the system switches itself off automatically after three
minutes and enters standby mode. After 12 hours,
the system enters hibernation mode.
Entering hibernation mode
Press and hold the button on the battery for at least
three seconds to put the battery into hibernation mode.
* After 12 hours of inactivity the battery enters hibernation mode. This reduces battery drain to a minimum.
24
hold &
for >3 seconds
Adjust the default assist level
• from 0 to 9 with &
5. OPERATOR CONTROLS // FUNCTIONS
5.3 Adjusting the default motor assist
What does "default motor assist" mean?
Based on the factory settings, the motor assist level can be adjusted within a range of -15% (0 in the display) to
+15% (9 in the display). The factory setting is neutral (5 in the display). Setting 9, for example, will in principle result
in 15% extra motor power than before with the same riding situation and assist level.
Changing the factory settings can be useful depending on the region. For example, slightly less assistance is needed
for flat terrain than for mountainous terrain.
Settings
are saved
Switch on system
One LED flashes
long press (>3 seconds)
25
It is possible to upgrade your radar pedelec / S-pedelec with a multi-function display, which is integrated
into the drive system.
TEASI Volt COBI
TEASI Volt
The TEASI is connected
to your radar via plug & play.
Driving information such as
the speedometer, charge status,
remaining battery capacity
and much more can be accessed
via the TEASI display.
Furthermore you can navigate
with the TEAS, as well as record
and import routes.
COBI
The COBI system turns your
smartphone into the bike's display,
transforming your radar into a smart bike with a host of interactive features. The COBI system consists
of a smartphone holder with integrated headlight and a control unit. The control unit replaces the DP27
control unit (except radar speed).
Ask your dealer about these upgrades!
5.4 Display upgrades: TEASI & COBI
26
6. THE RECHARGEABLE BATTERY // THE CHARGER
• Only charge the battery with the original charger.
• Never open the battery or the charger.
• Keep the battery away from heat and fire.
• Do not create a short circuit with the peripheral devices.
• Do not destroy or immerse the battery in liquids.
• Do not drop the battery.
(inspect the battery for external damage if this should happen, and also after a fall when riding.
Contact your dealer if the battery exhibits unusual behaviour, such as early shut-off or even excessive heat development.
In such cases, stop using or charging the battery and refrain from storing the battery in your living space!)
• Do not store or charge the battery and charger near heaters or in direct sunlight.
• Only charge the battery at temperatures between 0°C and 45°C.
• Only charge the battery in ventilated areas.
• Disconnect the battery from the charger when the indicator light is green.
(never leave the battery on the charger for longer than 12 hours.)
• Unplug the charger from the mains when it is not in use.
• Remove the battery from your e-bike when cleaning or repairing it.
• Store the battery and the charger out of reach of children.
• Do not charge the battery on flammable surfaces.
• Preferably store the battery in a cool, dry and ventilated place and at a constant temperature.
6.1 Safety instructions for the battery and charger
27
Note
Please also refer to the instructions contained in section "Tips for managing the battery"
in the "Winora Group eBike / Pedelec Manual".
• Remove the battery from your e-bike if you do not plan to use it for more than two weeks and store
the battery in a dry place at a room temperature between 5°C and 25°C. The battery should be charged
to around 70% during this time.
• For prolonged storage and at the latest after 3 months, check the remaining battery charge and if necessary
perform a maintenance charge (50–70% capacity for storage = 3–4 bars).
• Do not let the battery charger come into contact with water or moisture. The charger is not designed
for use outdoors.
• Inspect the battery charger, cable and plug for damage before use.
• Do not touch the charger with wet hands.
• Improper use or storage without regular recharging as described above will invalidate the guarantee.
28
6. THE RECHARGEABLE BATTERY // THE CHARGER
Handling the TranzX
lithium-ion batteries
Battery
specifications
Charger
specifications
OPERATING TEMPERATURE-10°C to 50°C
If the operating temperature is too low or too high the capacity (range)
of your battery significantly will be reduced, or in extreme cases
your pedelec will no longer provide motor assist.
Therefore, in cold weather store the battery
at room temperature before use.
STORAGE TEMPERATURE RANGE5°C to 25°C
Ideal storage temperature when not in use
or during winter storage.
CHARGING TEMPERATURE RANGE0°C to 45°C
Ideal charging temperature. In extreme temperatures (e.g. below 0°C) the
battery will not charge. You will know this is the case if the charger's charge
indicator LED changes from red to green shortly after the start of charging,
thus indicating that no current is flowing.
IDEAL CAPACITY FOR STORAGE50% to 70%
When not in use, store the pedelec battery at between 50% and 70%
of full charge (about 3–4 bars on the display).
WEIGHT
approx. 2.7kg
VOLTAGE
36V
NOMINAL CHARGE
13.8Ah
ENERGY CAPACITY
500Wh
CELLS
lithium-ion
WEIGHT
approx. 0.83 kg
VOLTAGE
36V
INPUT
100V – 240V at 2.5A
OUTPUT
42V
CHARGE CURRENT
4A
29
6.2 Inserting and removing the pedelec battery
INSERTING THE BATTERY
1. First place the top of the battery into the holder (a).
2. Press the lower end of the battery into the locking
mechanism (b).
3. Check that the battery is seated properly and that the
lock is engaged. If the key or the lock is in the closed
position (c), a click should be heard when inserting
the battery.
a
bc
Figure similar
d
REMOVING THE BATTERY
1. Turn the key to the open position (d).
2. First, pull the bottom end of the battery upwards
out of the battery holder (a).
3. Then pull the battery backwards and downwards
out of the battery holder.
30
6. THE RECHARGEABLE BATTERY // THE CHARGER
6.3 Charging the battery
ab
Note:
A full charge with batteries in mint condition
requires approx:
5.9 h +/- 0.5 h
In the event of an extreme temperature increase
the charging system will switch itself off via an inte-
grated heat sensor – before damage occurs to the
battery or charger.
Use only the supplied TranzX charger. Use of
any other battery charger will invalidate the
warranty and may cause damage to the
battery, the electrical system of the bicycle
and in the worst case, may result in a fire.
Make sure that the available power supply
meets the required voltage specifications.
1. You can either charge the battery directly on the bike or remove
it for charging.
2. Remove the cap from the charging port and insert the
charging plug into the port (a). The light on the charger
changes from green to red (b). This means that the charger
is connected and the battery is charging.
3. Charging is complete when the light on the charger turns green.
4. Remove the charging plug from the battery and disconnect
the charger from the mains.
31
6.4 The range
The range is determined by the following factors:
Riding style: sporty, active cycling or relaxed gliding with plenty of motor assist. Pedalling rate: ideal pedalling
rate is 60–70 revolutions per minute for optimum motor efficiency. Please change to the next higher / lower gear
at the correct time. Average speed: the higher the average speed, the lower the range. Cycling mode: the
higher the motor assist level, the lower the range. Outside temperature: in particular, temperatures below 0°C
can significantly reduce the range. For an optimal temperature, store the battery at room temperature before
use. Battery capacity: a new, fully charged battery (100% capacity) will provide the highest mileage. Route
profile: uphill routes and continuous stop-and-go cycling will reduce the range. Cycling with a tailwind and
on a level road will increase the range. Weight: the higher the total weight, the lower the range. Maintenance
condition: keeping your pedelec well maintained increases its range. In particular, tyre pressures that are too
low can result in lower mileage.
Modemax. range
radar EPAC
max. range
radar S-EPAC
1
120100km
2
9080km
3
7060km
4
5040km
Maximum ranges are achievable under the following conditions:
level route, solid ground, 70 kg rider weight, no additional load,
no wind, 15 km/h average speed with EPAC and 25km/h
with S-EPAC, approx. 20 °C outside temperature, optimal
gear changes, maximum tyre pressure, pedelec in perfectly
maintained condition.
32
7. MALFUNCTIONS – CAUSES & REMEDIES
In the event of an unexpected fault, an error code will be shown on the display. The error code provides information
about the cause of the fault. In most cases, the fault can only be resolved by your dealer. If an error code appears
on the display, remove the battery. Then wait a moment and try again.
If the error message persists, contact the dealer from whom you purchased the bike.
Common "faults": no signal from the speed sensor [E05]:
This error code is often triggered by a twisted / slipped spoke magnet.
Therefore, check that the magnet is firmly seated as shown below.
1. Max. distance to the sensor: 10 mm 2. Position: an "S" is shown opposite the sensor
7.1 Display of error codes // Dynamic Diagnostic System (DDS)
33
7. MALFUNCTIONS – CAUSES & REMEDIES
Disconnect the charger from the battery
and check the plug contacts for dirt, debris
or possible damage!
Please note the charging temperature range
(see section "The battery // The charger")!
If necessary, contact your dealer.
The following factors influence the charging time
of the battery: its capacity, the charge level,
the ambient temperature and the battery's age
(completed charging cycles).
Your pedelec reacts to any pedal movement and
pedal pressure. Before switching on your pedelec,
position the pedals or switch to "0" mode.
The charging light on the charger
turns green after ten minutes
The charging time
of the battery varies
7.2 Troubleshooting
My pedelec starts moving
unexpectedly when
I position the pedals
34
for frame.
for all other components of the pedelecs.
500 charging cycles or 65% remaining charge
capacity is guaranteed under the warranty.
Due to charge and discharge cycles, the
battery is subject to an ageing process and
natural wear. The consequent loss of capacity
does not entitle the owner to a replacement
under the statutory warranty.
faults due to normal wear and tear.
The warranty does
NOT cover
Two-year warranty
Two-year warranty
(battery)
Five-year guarantee
Note:
The warranty expires immediately in the case
of improper or unintended use – or in the
case of an accident.
8. WARRANTY // GUARANTEE
35
8. WARRANTY // GUARANTEE
WINORA-STAIGER GmbH
Post box 14 22
97404 Schweinfurt (Germany)
Tel. +49 (0) 9721 - 65 94-0
Fax +49 (0) 9721 - 65 94-45
info@winora-group.de
www.winora.de
Winora article no. 9950001638 Stand // Edition 10/2016
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