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If the dispenser does not work:
• Is the freezer compartment door closed?
• Is the ice bucket correctly installed?
If the ice dispenser stops working:
• Are the ice cubes stuck because the ice dispenser has not been used for some time? Shake the ice
bucket to separate the cubes and increase the holding capacity. It is advisable to throw away the old ice
cubes and make new ice.
• Has the ice dispenser lever been pressed for too long? Wait about 3 minutes for the dispenser motor to
reset.
If the ice has an unpleasant smell or taste:
• Has the ice absorbed bad odours? Is the quality of the water good? Water containing minerals may
require a filter.
• Is the food properly covered?
• Is the ice bucket/freezer compartment clean? Follow the instructions for the correct ice dispenser water
supply.
• Are the pipes correctly connected to the ice dispenser? The first ice cubes coming out of the dispenser
may have an unpleasant taste, therefore it is advisable to discard them and make new ice cubes.
If the dispenser does not dispense ice when the lever is pressed:
• Change the ice selection from cubes to crushed ice, or vice versa, in order to remove any ice blocks. If
the dispenser still does not dispense ice, wait a couple of minutes and repeat the operation.
If there is condensate in the ice and water dispenser:
• Press the corresponding button (marked with A in the figure) to
activate the anticondensate function.
Automatic ice-maker noises:
Since the appliance is equipped with an automatic ice-maker, you may
hear a humming sound (coming from the water valve), water trickling
and the sound of ice falling into the bucket.
Blown lamp:
1. Always unplug the appliance.
2. Refer to chapter “Maintenance and Cleaning”
TROUBLESHOOTING GUIDE
Before contacting the After-sales Service:
Switch the appliance on again to see if the
problem has been solved. If it has not, switch off
the appliance again and repeat the operation
after one hour. If your appliance still does not
work properly after carrying out the checks
listed in the troubleshooting guide and switching
the appliance on again, contact the After-sales
Service, clearly explaining the problem and
specifying:
• the type and serial number of the appliance
(given on the rating plate).
• the type of fault.
• the model.
• the Service number (the number after the
word SERVICE on the rating plate inside the
appliance).
• your full address
• your telephone number and area code.
Note:
If removal of appliance door is carried out
by the After-sales Service it is not covered
by the warranty.
AFTER-SALES SERVICE
